The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
The Financial Services Analyst is an individual who is responsible for the overall process within ... Bachelor's degree or a combination of education and experience. * 2 years' experience in a customer ...
Quick apply
The Financial Services Analyst is an individual who is responsible for the overall process within ... Bachelor's degree or a combination of education and experience. * 2 years' experience in a customer ...
Business Data Analyst II
$55K - $90K/yr
... enhance service levels. You'll collaborate with site leadership and key stakeholders across ... and customer use * Ability to leverage data from various systems that support our operations ...
Business Data Analyst II
$55K - $90K/yr
... enhance service levels. You'll collaborate with site leadership and key stakeholders across ... and customer use * Ability to leverage data from various systems that support our operations ...
Business Data Analyst II
Westerville, OH · On-site
$55K - $90K/yr
... enhance service levels. You'll collaborate with site leadership and key stakeholders across ... and customer use * Ability to leverage data from various systems that support our operations ...
Business Data Analyst II
Westerville, OH · On-site
$55K - $90K/yr
... enhance service levels. You'll collaborate with site leadership and key stakeholders across ... and customer use * Ability to leverage data from various systems that support our operations ...
Service Operations Analyst II
Dublin, OH · On-site
The OCLC product set changes rapidly in response to customer demand, so does technology generally ... The SOC Analyst II should have moderate understanding of how OCLC monitoring relates to our ...
Service Operations Analyst II
Dublin, OH · On-site
The OCLC product set changes rapidly in response to customer demand, so does technology generally ... The SOC Analyst II should have moderate understanding of how OCLC monitoring relates to our ...
The OCLC product set changes rapidly in response to customer demand, so does technology generally ... The SOC Analyst II should have moderate understanding of how OCLC monitoring relates to our ...
The OCLC product set changes rapidly in response to customer demand, so does technology generally ... The SOC Analyst II should have moderate understanding of how OCLC monitoring relates to our ...
Leverage AWS services essential for Data Lake, Data Science, AI/ML teams. * Handle and resolve ... Conduct root cause analysis and knowledge transfer sessions with the internal team. * Collaborate ...
Leverage AWS services essential for Data Lake, Data Science, AI/ML teams. * Handle and resolve ... Conduct root cause analysis and knowledge transfer sessions with the internal team. * Collaborate ...
Business Analyst II
Columbus, OH · On-site
... service, efficiency, and quality. 4. Conducts preliminary investigation for all project requests ... Deliver the optimal customer experience (internal and external). • Business Acumen: Learn and ...
Business Analyst II
Columbus, OH · On-site
... service, efficiency, and quality. 4. Conducts preliminary investigation for all project requests ... Deliver the optimal customer experience (internal and external). • Business Acumen: Learn and ...
First Merchants Bank is seeking a SBL Credit Analyst II to join our team! This position will be ... Generate and communicate to customers the credit needs list within approved service level ...
New
First Merchants Bank is seeking a SBL Credit Analyst II to join our team! This position will be ... Generate and communicate to customers the credit needs list within approved service level ...
New
Business Systems Analyst II
Columbus, OH · On-site
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... The Business Systems Analyst II will perform analysis and documentation of business processes. Have ...
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Business Systems Analyst II
Columbus, OH · On-site
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... The Business Systems Analyst II will perform analysis and documentation of business processes. Have ...
Business Systems Analyst II
Columbus, OH · On-site
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... The Business Systems Analyst II will perform analysis and documentation of business processes. Have ...
Business Systems Analyst II
Columbus, OH · On-site
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... The Business Systems Analyst II will perform analysis and documentation of business processes. Have ...
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... The Business Systems Analyst II will perform analysis and documentation of business processes. Have ...
... the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become ... The Business Systems Analyst II will perform analysis and documentation of business processes. Have ...
IT Service Support Analyst 2
$26.78 - $34.95/hr
IT Service Support Analyst 2 Department:Veterinary Medicine | College Administration The Veterinary Information Systems department is seeking a Tier 2 service team member to assist with our day to ...
IT Service Support Analyst 2
$26.78 - $34.95/hr
IT Service Support Analyst 2 Department:Veterinary Medicine | College Administration The Veterinary Information Systems department is seeking a Tier 2 service team member to assist with our day to ...
Work with customers in obtaining updated financial statements. * Assist Commercial Lenders with ... Deliver a consistent, high level of service within our Serving More standards * Other duties as ...
New
Work with customers in obtaining updated financial statements. * Assist Commercial Lenders with ... Deliver a consistent, high level of service within our Serving More standards * Other duties as ...
New
Scope Credit Analyst II
Columbus, OH · On-site
Work with customers in obtaining updated financial statements. * Assist Commercial Lenders with ... Deliver a consistent, high level of service within our Serving More standards * Other duties as ...
Scope Credit Analyst II
Columbus, OH · On-site
Work with customers in obtaining updated financial statements. * Assist Commercial Lenders with ... Deliver a consistent, high level of service within our Serving More standards * Other duties as ...
Prepare financial spreads, global cash flow analyses, liquidity assessments, debt service coverage ... Minimum Required: 2+ years of experience in commercial real estate lending, commercial credit ...
Prepare financial spreads, global cash flow analyses, liquidity assessments, debt service coverage ... Minimum Required: 2+ years of experience in commercial real estate lending, commercial credit ...
Customer Service Analyst Two information
See salary details
$14.90 - $17.94
11% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.98
16% of jobs
$20.98 - $24.02
16% of jobs
The median wage is $25.54 / hr.
$24.02 - $27.05
15% of jobs
$27.05 - $30.09
11% of jobs
$32.29 is the 75th percentile. Wages above this are outliers.
$30.09 - $33.13
10% of jobs
$33.13 - $36.17
4% of jobs
$36.17 - $39.20
2% of jobs
$39.20 - $42.24
2% of jobs
$42.24 - $45.28
3% of jobs
$45.28 - $48.32
11% of jobs
$14
$29
$48
How much do customer service analyst two jobs pay per hour?
As of Aug 1, 2026, the average hourly pay for customer service analyst two in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.
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Full-time
Posted 18 days ago
Nationwide Children's Hospital rating
6.9
Based on 131 frontline employees who took The Breakroom Quiz
547th of 1,054 rated hospitals
Job description
Overview:
**This position is fully on-site in Columbus, Ohio**
This position will primarily support Mac and Mobile Devices.
Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.
Job Description Summary:
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in person.
Job Description:
Essential Functions:
Education Requirement:
Bachelor's Degree or relevant experience required.
Certifications:
A+, Network+, preferred.
Skills:
Conflict resolution, excellent troubleshooting and customer service skills
Experience:
3 years' experience providing IT customer support, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Hand use: grasping, gripping, turning, Reaching above shoulder, Squat/kneel
FREQUENTLY: Driving motor vehicles (work required) *additional testing may be required, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Repetitive hand/arm use, Standing, Walking
CONTINUOUSLY: Computer skills, Decision Making, Problem solving, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
**This position is fully on-site in Columbus, Ohio**
This position will primarily support Mac and Mobile Devices.
Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.
Job Description Summary:
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in person.
Job Description:
Essential Functions:
- Serves as an escalation point for tier one support staff
- Gathers relevant information to assist in the timely resolution of incidents, requests, and problems
- Identifies situations requiring urgent attention, to prioritize and escalate to appropriate tier 3 resources
- Takes ownership of customer issues, follows the status of issues on behalf of the customer, and communicates progress in a timely manner
- Assists the IS Service Desk with continuous process improvement
- Acts as liaison between tier 1 and tier 3 analysts and customers for incident and problem resolution
- Manages application lifecycle and vendor relations for assigned applications
Education Requirement:
Bachelor's Degree or relevant experience required.
Certifications:
A+, Network+, preferred.
Skills:
Conflict resolution, excellent troubleshooting and customer service skills
Experience:
3 years' experience providing IT customer support, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Hand use: grasping, gripping, turning, Reaching above shoulder, Squat/kneel
FREQUENTLY: Driving motor vehicles (work required) *additional testing may be required, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Repetitive hand/arm use, Standing, Walking
CONTINUOUSLY: Computer skills, Decision Making, Problem solving, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
What Nationwide Children's Hospital employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Nationwide Children's Hospital
Sourced by ZipRecruiter
Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1892