The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
Customer Service Analyst (REMOTE - US)
Cincinnati, OH · Remote
$33K - $55K/yr
The Opportunity As a Customer Service Analyst, you will provide superior customer service through ... At least 2 years of related customer service experience * Exceptional verbal communication skills
Customer Service Analyst (REMOTE - US)
Cincinnati, OH · Remote
$33K - $55K/yr
The Opportunity As a Customer Service Analyst, you will provide superior customer service through ... At least 2 years of related customer service experience * Exceptional verbal communication skills
Customer Service Analyst (REMOTE - US)
Cincinnati, OH · On-site +1
$33K - $55K/yr
The Opportunity As a Customer Service Analyst, you will provide superior customer service through ... At least 2 years of related customer service experience * Exceptional verbal communication skills
Customer Service Analyst (REMOTE - US)
Cincinnati, OH · On-site +1
$33K - $55K/yr
The Opportunity As a Customer Service Analyst, you will provide superior customer service through ... At least 2 years of related customer service experience * Exceptional verbal communication skills
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional ...
Customer Service Associate / Order Analyst Key Resin Company Key Resin Company, a leading ... Minimum of 2 years of customer service experience * Experience in manufacturing or construction ...
Customer Service Associate / Order Analyst Key Resin Company Key Resin Company, a leading ... Minimum of 2 years of customer service experience * Experience in manufacturing or construction ...
Customer Service Associate / Order Analyst Key Resin Company Key Resin Company, a leading ... Minimum of 2 years of customer service experience * Experience in manufacturing or construction ...
Customer Service Associate / Order Analyst Key Resin Company Key Resin Company, a leading ... Minimum of 2 years of customer service experience * Experience in manufacturing or construction ...
Customer Service Associate / Order Analyst Key Resin Company Key Resin Company, a leading ... Minimum of 2 years of customer service experience * Experience in manufacturing or construction ...
Customer Service Associate / Order Analyst Key Resin Company Key Resin Company, a leading ... Minimum of 2 years of customer service experience * Experience in manufacturing or construction ...
Financial Analyst II - Shaker Heights, OH
$67K - $104K/yr
Financial Analyst II We are seeking a highly motivated and collaborative Financial Analyst II to ... customer service. The successful candidate will collaborate closely with accounting, finance ...
Financial Analyst II - Shaker Heights, OH
$67K - $104K/yr
Financial Analyst II We are seeking a highly motivated and collaborative Financial Analyst II to ... customer service. The successful candidate will collaborate closely with accounting, finance ...
Award-Winning Culture - We are known for exceptional service and teamwork, and we extend that same ... Support internal customers through face-to-face interactions, phone support, or chat. * Track ...
Award-Winning Culture - We are known for exceptional service and teamwork, and we extend that same ... Support internal customers through face-to-face interactions, phone support, or chat. * Track ...
Desktop Support Analyst II
$31.68/hr
Award-Winning Culture - We are known for exceptional service and teamwork, and we extend that same ... Support internal customers through face-to-face interactions, phone support, or chat. * Track ...
Desktop Support Analyst II
$31.68/hr
Award-Winning Culture - We are known for exceptional service and teamwork, and we extend that same ... Support internal customers through face-to-face interactions, phone support, or chat. * Track ...
Desktop Support Analyst II
$31.68/hr
Award-Winning Culture - We are known for exceptional service and teamwork, and we extend that same ... Support internal customers through face-to-face interactions, phone support, or chat. * Track ...
Desktop Support Analyst II
$31.68/hr
Award-Winning Culture - We are known for exceptional service and teamwork, and we extend that same ... Support internal customers through face-to-face interactions, phone support, or chat. * Track ...
Desktop Support Analyst II
Akron, OH · On-site
$31.68/hr
Award-Winning Culture - We are known for exceptional service and teamwork, and we extend that same ... Support internal customers through face-to-face interactions, phone support, or chat. * Track ...
Desktop Support Analyst II
Akron, OH · On-site
$31.68/hr
Award-Winning Culture - We are known for exceptional service and teamwork, and we extend that same ... Support internal customers through face-to-face interactions, phone support, or chat. * Track ...
Financial Analyst II
$31.43 - $47.74/hr
... service offerings, performance improvement initiatives, etc. Prepare utilization analysis and ... Bachelor's degree in a related field * 2 - 5 years of work experience in a related job discipline ...
Financial Analyst II
$31.43 - $47.74/hr
... service offerings, performance improvement initiatives, etc. Prepare utilization analysis and ... Bachelor's degree in a related field * 2 - 5 years of work experience in a related job discipline ...
Financial Analyst II
Cincinnati, OH · On-site
$67K - $86K/yr
... service offerings, performance improvement initiatives, etc. Prepare utilization analysis and ... Bachelor of Science Degree in Accounting or Finance * 2+ years of work experience in a related job ...
Financial Analyst II
Cincinnati, OH · On-site
$67K - $86K/yr
... service offerings, performance improvement initiatives, etc. Prepare utilization analysis and ... Bachelor of Science Degree in Accounting or Finance * 2+ years of work experience in a related job ...
CCB Analyst II
$90K/yr
Track calling and marketing efforts to clients and prospects, reinforcing proper use of CRM system ... Bachelor's degree Two years of related financial services work experience Strong analytical skills ...
CCB Analyst II
$90K/yr
Track calling and marketing efforts to clients and prospects, reinforcing proper use of CRM system ... Bachelor's degree Two years of related financial services work experience Strong analytical skills ...
Financial Analyst II
$31.43 - $47.74/hr
Also, knowledge of billing for services and performing both salary and non-salary cost transfers ... Conduct utilization analysis and trending to identify areas for further investigation and develop ...
Financial Analyst II
$31.43 - $47.74/hr
Also, knowledge of billing for services and performing both salary and non-salary cost transfers ... Conduct utilization analysis and trending to identify areas for further investigation and develop ...
CCB Analyst II
Cleveland, OH · On-site
$90K/yr
Track calling and marketing efforts to clients and prospects, reinforcing proper use of CRM system ... Bachelor's degree Two years of related financial services work experience Strong analytical skills ...
CCB Analyst II
Cleveland, OH · On-site
$90K/yr
Track calling and marketing efforts to clients and prospects, reinforcing proper use of CRM system ... Bachelor's degree Two years of related financial services work experience Strong analytical skills ...
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IS Customer Service Analyst II - RIS
Columbus, OH • On-site
Nationwide Children's Hospital •
Hospitals • 10K+ employees10,000+ employees
6.9
Based on 131 frontline employees who took The Breakroom Quiz
551st of 1,064 rated hospitals
People enjoy working here
Recommended by students
Respectful managers
Good training
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Overview:
**This position is fully on-site in Columbus, Ohio**
This position will primarily support Mac and Mobile Devices.
Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.
Job Description Summary:
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in person.
Job Description:
Essential Functions:
Education Requirement:
Bachelor's Degree or relevant experience required.
Certifications:
A+, Network+, preferred.
Skills:
Conflict resolution, excellent troubleshooting and customer service skills
Experience:
3 years' experience providing IT customer support, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Hand use: grasping, gripping, turning, Reaching above shoulder, Squat/kneel
FREQUENTLY: Driving motor vehicles (work required) *additional testing may be required, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Repetitive hand/arm use, Standing, Walking
CONTINUOUSLY: Computer skills, Decision Making, Problem solving, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
**This position is fully on-site in Columbus, Ohio**
This position will primarily support Mac and Mobile Devices.
Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.
Job Description Summary:
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in person.
Job Description:
Essential Functions:
- Serves as an escalation point for tier one support staff
- Gathers relevant information to assist in the timely resolution of incidents, requests, and problems
- Identifies situations requiring urgent attention, to prioritize and escalate to appropriate tier 3 resources
- Takes ownership of customer issues, follows the status of issues on behalf of the customer, and communicates progress in a timely manner
- Assists the IS Service Desk with continuous process improvement
- Acts as liaison between tier 1 and tier 3 analysts and customers for incident and problem resolution
- Manages application lifecycle and vendor relations for assigned applications
Education Requirement:
Bachelor's Degree or relevant experience required.
Certifications:
A+, Network+, preferred.
Skills:
Conflict resolution, excellent troubleshooting and customer service skills
Experience:
3 years' experience providing IT customer support, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Hand use: grasping, gripping, turning, Reaching above shoulder, Squat/kneel
FREQUENTLY: Driving motor vehicles (work required) *additional testing may be required, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Repetitive hand/arm use, Standing, Walking
CONTINUOUSLY: Computer skills, Decision Making, Problem solving, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
About Nationwide Children's Hospital
Sourced by ZipRecruiter
Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1892
Website
What Nationwide Children's Hospital employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom