Customer Service Analyst
Brunswick, GA · On-site
Support reporting and data analysis activities in Customer Service as required by the customer and ... two (2) years of experience with Microsoft Excel, including proficiency in creating, sorting ...
Customer Service Analyst
Brunswick, GA · On-site
Support reporting and data analysis activities in Customer Service as required by the customer and ... two (2) years of experience with Microsoft Excel, including proficiency in creating, sorting ...
ISP MA Service Analyst 2
Duluth, GA · Hybrid
About this Position The ISP MA Service Analyst 2 is a seasoned specialist responsible for executing daily operational tasks with a higher degree of complexity than an entry-level role. This ...
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ISP MA Service Analyst 2
Duluth, GA · Hybrid
About this Position The ISP MA Service Analyst 2 is a seasoned specialist responsible for executing daily operational tasks with a higher degree of complexity than an entry-level role. This ...
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Business Analyst 2
Atlanta, GA · On-site
$69K - $87K/yr
... customer service.The Business Analyst exercises independent judgment and initiative to evaluate and document business processes and workflows, anticipate requirements, uncover areas for improvement ...
Business Analyst 2
Atlanta, GA · On-site
$69K - $87K/yr
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Customer Service/Claims Analyst
Dalton, GA · On-site
$15 - $20/hr
... claims analyst to offer trained and expert knowledge to its customers base by processing orders ... Customer Service: 2 year * Claims experience: 1 year Physical Requirements: While performing the ...
Quick apply
Customer Service/Claims Analyst
Dalton, GA · On-site
$15 - $20/hr
... claims analyst to offer trained and expert knowledge to its customers base by processing orders ... Customer Service: 2 year * Claims experience: 1 year Physical Requirements: While performing the ...
New Business Analyst II
Atlanta, GA · On-site
$67K - $85K/yr
New Business Analyst II Location: Atlanta, GA Hybrid and Seldom Travel Contract: 3 Years Client ... Experience using CRM and market research tools. Preferred Qualifications * MBA or advanced degree.
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New Business Analyst II
Atlanta, GA · On-site
$67K - $85K/yr
New Business Analyst II Location: Atlanta, GA Hybrid and Seldom Travel Contract: 3 Years Client ... Experience using CRM and market research tools. Preferred Qualifications * MBA or advanced degree.
Customer Service/Claims Analyst
Dalton, GA · On-site
$15 - $20/hr
... claims analyst to offer trained and expert knowledge to its customers base by processing orders ... Customer Service: 2 year * Claims experience: 1 year Physical Requirements: While performing the ...
Quick apply
Customer Service/Claims Analyst
Dalton, GA · On-site
$15 - $20/hr
... claims analyst to offer trained and expert knowledge to its customers base by processing orders ... Customer Service: 2 year * Claims experience: 1 year Physical Requirements: While performing the ...
Customer Service Business Analyst in GAC Savannah Unique Skills: This is a highly visible call center environment serving high-net-worth customers , so we are looking for someone with strong customer ...
Customer Service Business Analyst in GAC Savannah Unique Skills: This is a highly visible call center environment serving high-net-worth customers , so we are looking for someone with strong customer ...
Customer Service Business Analystin GAC Savannah Unique Skills: This is a highly visible call ... Provide in depth ongoing analysis and reporting of operational performance, and analysis as ...
Customer Service Business Analystin GAC Savannah Unique Skills: This is a highly visible call ... Provide in depth ongoing analysis and reporting of operational performance, and analysis as ...
Fraud Analyst (CSR)
$16 - $20/hr
The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Customer service experience, demonstrated commitment to providing quality customer service * Proven ...
Fraud Analyst (CSR)
$16 - $20/hr
The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Customer service experience, demonstrated commitment to providing quality customer service * Proven ...
Fraud Analyst (CSR)
$16 - $20/hr
The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Customer service experience, demonstrated commitment to providing quality customer service * Proven ...
Fraud Analyst (CSR)
$16 - $20/hr
The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Customer service experience, demonstrated commitment to providing quality customer service * Proven ...
Field Support Analyst II (Billing Analyst)
Forest Park, GA · On-site
$46K - $61K/yr
Field Support Analyst II (Billing Analyst) Experience Level: 0-3 Years Location: Forest Park, GA ... Region Customer Service * Metering Specialists * Meter Data Management Team * Establish new ...
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Field Support Analyst II (Billing Analyst)
Forest Park, GA · On-site
$46K - $61K/yr
Field Support Analyst II (Billing Analyst) Experience Level: 0-3 Years Location: Forest Park, GA ... Region Customer Service * Metering Specialists * Meter Data Management Team * Establish new ...
Fraud Analyst (CSR)
$16 - $20/hr
The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Customer service experience, demonstrated commitment to providing quality customer service * Proven ...
Fraud Analyst (CSR)
$16 - $20/hr
The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Customer service experience, demonstrated commitment to providing quality customer service * Proven ...
Minimum of 1 year in customer service, quality, or related field, must have exceptional skills using excel or similar analytic software. Physical Skill & Effort: Work requires regular speed and ...
Quick apply
Minimum of 1 year in customer service, quality, or related field, must have exceptional skills using excel or similar analytic software. Physical Skill & Effort: Work requires regular speed and ...
EHR Support Analyst II
Waycross, GA · On-site
As an EHR Support Analyst II with Memorial Satilla Health you can be a part of an organization that ... Customer service orientation and/or training EDUCATION & EXPERIENCE: • Bachelor's degree ...
EHR Support Analyst II
Waycross, GA · On-site
As an EHR Support Analyst II with Memorial Satilla Health you can be a part of an organization that ... Customer service orientation and/or training EDUCATION & EXPERIENCE: • Bachelor's degree ...
Logistics Analyst II
Warner Robins, GA · On-site
Logistics Analyst II, you are essential to ensuring smooth Air Force operations by managing the ... processing, customer service, retail sales, mobility, and training. * Develop procedures:
Logistics Analyst II
Warner Robins, GA · On-site
Logistics Analyst II, you are essential to ensuring smooth Air Force operations by managing the ... processing, customer service, retail sales, mobility, and training. * Develop procedures:
Analyst, Customer Accounts
Marietta, GA · On-site
Respond to customer inquiries related to reporting, service performance, and basic operational ... Bachelor's degree or equivalent related work or military experience * 1-2 years of experience ...
Analyst, Customer Accounts
Marietta, GA · On-site
Respond to customer inquiries related to reporting, service performance, and basic operational ... Bachelor's degree or equivalent related work or military experience * 1-2 years of experience ...
Data Analyst II
Forest Park, GA · On-site
Forest Park, GA Contract- 15 Months Client- Southern Company Services Position Overview The Data Analyst II supports TSS Engineering by developing and maintaining data-driven tools, dashboards, and ...
Quick apply
Data Analyst II
Forest Park, GA · On-site
Forest Park, GA Contract- 15 Months Client- Southern Company Services Position Overview The Data Analyst II supports TSS Engineering by developing and maintaining data-driven tools, dashboards, and ...
Business Analyst 2
Duluth, GA · Hybrid
$65K - $75K/yr
About this Position Primerica is looking for an experienced Business Analyst, able to work with ... service or veteran status, genetic or carrier status, marital status, sexual orientation, or any ...
Business Analyst 2
Duluth, GA · Hybrid
$65K - $75K/yr
About this Position Primerica is looking for an experienced Business Analyst, able to work with ... service or veteran status, genetic or carrier status, marital status, sexual orientation, or any ...
Business Analyst 2
Duluth, GA · On-site
$65K - $75K/yr
About this Position Primerica is looking for an experienced Business Analyst, able to work with ... service or veteran status, genetic or carrier status, marital status, sexual orientation, or any ...
Business Analyst 2
Duluth, GA · On-site
$65K - $75K/yr
About this Position Primerica is looking for an experienced Business Analyst, able to work with ... service or veteran status, genetic or carrier status, marital status, sexual orientation, or any ...
Customer ServiceClaims Analyst
Dalton, GA · On-site
... claims analyst to offer trained and expert knowledge to its customers base by processing orders ... High school or equivalent Customer Service: 2 year Claims experience: 1 year Physical Requirements:
Customer ServiceClaims Analyst
Dalton, GA · On-site
... claims analyst to offer trained and expert knowledge to its customers base by processing orders ... High school or equivalent Customer Service: 2 year Claims experience: 1 year Physical Requirements:
Customer Service Analyst Two information
What does a customer service analyst do?
A customer service analyst evaluates customer interactions and feedback to identify trends, improve service quality, and develop strategies for better customer satisfaction. They often analyze data using tools like Excel or CRM software and collaborate with teams to implement process improvements. Strong communication skills and attention to detail are essential for this role.
What are popular job titles related to Customer Service Analyst Two jobs in Georgia? For Customer Service Analyst Two jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Analyst Two jobs in Georgia look for? The top searched job categories for Customer Service Analyst Two jobs in Georgia are:
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Full-time
Posted 15 days ago
Job description
Support reporting and data analysis activities in Customer Service as required by the customer and IAP management staff. Provide backup for Account Specialist in the department as necessary.
Essential Functions:
• Establish new work orders and accessories along with appropriate cross-references to customer billing codes.
• Monitor, update, and modify work order codes within the AS400 system as required.
• Provide data analysis, reporting, and key performance indicators to customers, IAP managers, and staff as needed.
• Utilize AS400 queries and extract data from the vehicle processing system.
• Create, maintain, and update Excel spreadsheets, charts, and graphs to present data in an understandable format.
• Perform exploratory data analysis to uncover errors, patterns, and anomalies in data.
• Maintain all customer PIO guides and generate accessory codes.
• Identify and address data quality issues and discrepancies.
• Respond accurately to requests for information from other departments, customer representatives, and customers.
• Complete monthly reports and billing information by the established deadline.
Position Qualifications and Requirements:
• High school diploma or GED equivalent.
• Must hold a valid driver's license.
• Must be able to obtain a Transportation Worker Identification Credential (TWIC Badge).
• Minimum of two (2) years of experience with Microsoft Excel, including proficiency in creating, sorting, filtering, and analyzing spreadsheets.
• Ability to type a minimum of 40 words per minute (wpm).
• Experience with IBM AS400 systems.
• Ability to record and verify alphanumeric strings 17 characters in length.
• Effective verbal and written communication skills.
• Strong attention to detail and ability to coordinate multiple tasks simultaneously.
Physical Requirements:
• Ability to remain in a stationary position (seated) for extended periods while operating computer equipment.
• Must be able to lift and install computer hardware (up to 25 lbs) as required.
Working Conditions:
• Work is performed in an open office environment with typical noise levels and distractions.
• Occasional overtime required to support operations, particularly during the absence of other Customer Service staff.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
IAP, LLC is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Essential Functions:
• Establish new work orders and accessories along with appropriate cross-references to customer billing codes.
• Monitor, update, and modify work order codes within the AS400 system as required.
• Provide data analysis, reporting, and key performance indicators to customers, IAP managers, and staff as needed.
• Utilize AS400 queries and extract data from the vehicle processing system.
• Create, maintain, and update Excel spreadsheets, charts, and graphs to present data in an understandable format.
• Perform exploratory data analysis to uncover errors, patterns, and anomalies in data.
• Maintain all customer PIO guides and generate accessory codes.
• Identify and address data quality issues and discrepancies.
• Respond accurately to requests for information from other departments, customer representatives, and customers.
• Complete monthly reports and billing information by the established deadline.
Position Qualifications and Requirements:
• High school diploma or GED equivalent.
• Must hold a valid driver's license.
• Must be able to obtain a Transportation Worker Identification Credential (TWIC Badge).
• Minimum of two (2) years of experience with Microsoft Excel, including proficiency in creating, sorting, filtering, and analyzing spreadsheets.
• Ability to type a minimum of 40 words per minute (wpm).
• Experience with IBM AS400 systems.
• Ability to record and verify alphanumeric strings 17 characters in length.
• Effective verbal and written communication skills.
• Strong attention to detail and ability to coordinate multiple tasks simultaneously.
Physical Requirements:
• Ability to remain in a stationary position (seated) for extended periods while operating computer equipment.
• Must be able to lift and install computer hardware (up to 25 lbs) as required.
Working Conditions:
• Work is performed in an open office environment with typical noise levels and distractions.
• Occasional overtime required to support operations, particularly during the absence of other Customer Service staff.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
IAP, LLC is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About INTERNATIONAL AUTO PROCESSING
Sourced by ZipRecruiter
Industry
International trade financing
Company size
201 - 500 Employees
Headquarters location
Brunswick, GA, US
Year founded
1986