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Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Product Analyst II today with HCA Healthcare.

Job Summary and Qualifications

JOB SUMMARY

HCA ITG Product Analyst II contributes to the efforts of reviewing, analyzing, and evaluating Clinical Informatics system and user needs. They often utilize growing experience and judgment to plan and accomplish goals. They offer reliable Clinical Informatics product knowledge to end users.

HCA ITG Product Analyst II collaborates with team members to define requirements, design the functional solution, identify and resolve project issues, and ensure the IT solution meets requirements. Product Analyst II often assist with multiple projects, some with significant interdependencies with existing systems. They should have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment. Product Analyst II work under general supervision with some latitude for independent judgment. Receives instruction, guidance and direction from others.

GENERAL RESPONSIBILITIES

70% Analysis, Design and Issue Resolution

• Requirements Focus – Ensures specific requirements are met and approved by users where critical to project results and timetable.
• Process Improvement Focus – Partners with team members to identify opportunities to improve existing clinical processes and methods.
• Critical Thinking/Decision Making – Applies critical thinking skills to solve problems with effective solutions and to make timely, informed decisions within their control.
• Applies Knowledge – Understands technical terminology; knows how and when to apply a technical skill or procedure; problem and issue resolution skills.
• Develops others' and own ideas—Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand.
• Subject Matter Knowledge – Ability to provide support for MEDITECH modules, working to become a subject matter expert that leads effort in issue resolution and enhancement requests.

10% Leadership

• Managing Expectations - Manages expectations of customers by ensuring a common understanding of what is needed, associated risks and expected delivery/resolution.
• Adaptable/Adjusts behavior — Modifies behavior to deal effectively with changes in the work environment.
• Resource to Others – Acts as a resource to clinical Product Analysts at the same or lower level.

10% Communications

• Facilitates Agreement—Shares ideas with teammates and develop persuasive skills to gain agreement; uses sound rationale to explain value of actions.
• Clarifies and Seeks Understanding – Learns to probe for and provide information to clarify situations and issues; actively seeks information to understand customer circumstances, problems, expectations, and needs.
• Communication Skills: Oral, Written, Listening - Ability to draw conclusions and connect outside factors into conversations and work sessions; Prepare and deliver effective written communication to all parties.

10% Engagement and Organizational Management

• Organizational Awareness and Navigation – Develop an awareness of organizational dynamics; is sensitive to how people and organizations function; escalates when obstacles impact work.
• Customer Trust & Confidence - Develop relationships, build a positive reputation, provides transparent communications.
• Functional & Technical Knowledge – Demonstrates moderate level of expertise in a variety of Nursing concepts, practices and procedures. Is aware of current policies, practices, trends, technology, and information affecting the HCA business and clinical organization.
• Other duties as assigned

EXPERIENCE

• 3+ years

EDUCATION

• College Graduate Preferred

OTHER/SPECIAL QUALIFICATIONS

• Prefer past experience in a clinical setting related to Lab, Nursing and Physician applications.
• Prefer experience with MEDITECH laboratory information system applications.
• Good written and oral communication capability; the ability to listen and understand.
• Experience at working both independently and in a team-oriented, collaborative environment.
• Sense of responsibility and accountability; someone who takes ownership and initiative.
• The ability to think and act; decisiveness, assertiveness, with the ability to achieve results quickly.
• Adaptable and flexible, with the ability to handle ambiguity and changing priorities.
• Professional demeanor and positive attitude; customer service orientation.
• Excellent time management skills.
• Detailed oriented and analytical with good organization skills.
• Ability to learn, understand, and apply new technologies, methods, and processes.
• Respect for diversity of experience, characteristics, viewpoints, and opinions.
• Travel may be required.

PHYSICAL DEMANDS/WORKING CONDITIONS

• Requires long hours of very detailed work relating to healthcare data.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
• Some travel may be required for the purpose of meeting with customers, field or stakeholders.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Product Analyst II opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.