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Customer Service Account Manager Jobs (NOW HIRING)

The Jamar Company

Service Account Manager

Windsor, CO · On-site

$65K - $85K/yr

As a Service Account Manager at Jamar , you're the constant in a world of moving parts-anticipating ... Assess customer satisfaction and identify opportunities to provide additional support or services.

MCCORVEY COMPANIES

Service Account Manager

Tulsa, OK · On-site

We are seeking an HVAC Account Manager to join our team! Responsibilities: * Continually develop ... customers to qualify the company for inclusion on a select bid list or consideration as an ...

Andritz

Service Account Manager

Muncy, PA · On-site

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally ... Continually look for ways to improve account growth through clear understanding of clients ...

CleanHarbors

Field Service Account Manager

Spokane, WA · On-site

$80K - $90K/yr

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? * Health and Safety is our #1 priority, and we live ...

CleanHarbors

Field Service Account Manager

San Jose, CA · On-site

$90K - $100K/yr

The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. * Candidates with Hazardous Waste experience are encouraged to apply regardless ...

Dutch Farms

Full-Service Account Manager

Schaumburg, IL · On-site

$47K - $55K/yr

Job Type Full-time Description Dutch Farms Full Service Account Manager * Performs work in selected ... Customer service orientated - Demonstrates ability to communicate orally clearly and positively ...

ATS Companies

Account Manager

Renton, WA · On-site

$62K - $108K/yr

The Service Account Manager interfaces with customers and other ATS employees across all departments and groups to fulfill the needs of our Support Agreement customers. Support Agreement planning and ...

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Customer Service Account Manager information

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$26K

$47.3K

$75K

How much do customer service account manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for customer service account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a Customer Service Account Manager, and why are they important?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a Customer Service Account Manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What is a customer service account manager?

A customer service account manager is a professional responsible for maintaining and growing relationships with clients, ensuring their needs are met, and resolving issues related to products or services. They often coordinate with sales, support teams, and use customer relationship management (CRM) tools to track interactions and account performance.

How does a Customer Service Account Manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

Is being a customer service account manager a good career?

A customer service account manager role can be a stable career with opportunities for advancement, as it involves managing client relationships and ensuring customer satisfaction. Success in this role often requires strong communication, problem-solving skills, and familiarity with CRM tools. It can lead to higher-level management positions or specialized roles within customer service or sales.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as senior management, specialized consultants, or certain sales positions in industries like finance, technology, or healthcare. These roles often require extensive experience, advanced skills, or professional certifications, and may involve freelance or contract work with high earning potential.

How much does an account manager get paid?

The average salary for a Customer Service Account Manager typically ranges from $50,000 to $80,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and benefits, and strong communication and CRM skills can influence compensation levels.
More about Customer Service Account Manager jobs
What cities are hiring for Customer Service Account Manager jobs? Cities with the most Customer Service Account Manager job openings:
What are the most commonly searched types of Customer Service Account jobs? The most popular types of Customer Service Account jobs are:
What states have the most Customer Service Account Manager jobs? States with the most job openings for Customer Service Account Manager jobs include:
What job categories do people searching Customer Service Account Manager jobs look for? The top searched job categories for Customer Service Account Manager jobs are:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, 33% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.
Service Account Manager

Service Account Manager

The Jamar Company

Windsor, CO • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

The Jamar Company is a solution-focused specialty services provider with a strong regional presence and national reach. We deliver dependable, industry-leading results through innovation, safety, and field leadership. Our diverse and passionate team thrives on collaboration, values relationships, and is committed to making a positive impact. We're driven by growth, excellence, and the belief that the best ideas come from diverse perspectives.
Some people react. You operate three steps ahead.
As a Service Account Manager at Jamar, you're the constant in a world of moving parts-anticipating needs, shaping outcomes, and turning complexity into something that just works. Effortlessly to them. Precisely because of you.
Essential Duties & Responsibilities:
To successfully perform this role, an individual must be able to carry out each essential duty satisfactorily. The requirements outlined below represent the knowledge, skills, and abilities necessary for the position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
  • Regularly meet with customers to understand their needs and objectives, serving as the primary liaison between clients and internal teams to ensure seamless communication and collaboration.
  • Assess customer satisfaction and identify opportunities to provide additional support or services.
  • Partner with clients on long-range facility planning to ensure work is proactively scheduled and executed.
  • Develop and execute strategic account plans for large and complex clients, strengthening relationships and maximizing growth opportunities.
  • Focus on both client acquisition and retention strategies, while managing day-to-day preventive maintenance and service contracts, requirements, and requests.
  • Resolve complex client issues involving multiple stakeholders or technical challenges by collaborating across departments to align client needs with organizational capabilities, ensuring timely resolution and a positive customer experience.
  • Monitor and manage client financial performance, identifying opportunities for improvement and growth.
  • Prepare and present reports and analyses for review.
  • Conduct in-depth analysis of market trends and competitor activity to support strategic decision-making.
  • Stay current on industry trends and market changes to provide valuable insights and recommendations to clients.
  • Perform other duties as assigned.

Required Education & Experience:
  • Two or more years of experience in the HVAC industry or a related sector, including client account management, with the ability to apply industry knowledge and provide strategic guidance to customers.
  • Demonstrated ability to build, maintain, and effectively manage client relationships.
  • Strong skill in identifying customer needs and translating them into practical, actionable solutions.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Experience using CRM systems or similar tools and processes to manage customer accounts and track account activity.

Other Details:
  • This position will office in Windsor, CO and support local and regional territories.
  • Must possess and maintain a valid driver's license with the willingness and ability to travel approximately 50% of the time to client sites/customer locations.
  • All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

What Sets Us Apart:
Safety - You are part of a team that practices safety first in all we do.
Innovative Culture - Where all ideas are valued and new concepts are encouraged, ensuring continuous growth and out-of-the-box thinking.
Onboarding - Coordinated support to ensure integration into the company, complete understanding of role and team members,
Collaborative Environment - Join a collaborative workspace where support and open communication are the foundation, leading to stronger relationships and teams.
Continuous Learning - Access to resources and opportunities for day-to-day learning, and professional development
Community Engagement - We encourage and support community involvement and volunteer work, providing opportunities to give back and make a positive impact in their communities
Impact - Be a part of a company that makes a difference, both the in market and in the community.
Compensation & Benefits:
  • The expected annual compensation range for this position is $65,000-$85,000 plus incentive. Compensation offered to the selected candidate will vary depending on relevant knowledge, skills, training, experience, and market conditions.
  • This position is eligible for discretionary bonus and profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits include:
    • Comprehensive Health Coverage: Medical, Dental, & Vision Options
    • Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
    • Auto-Allowance Program/Business Travel
    • 401K with Employer Match
    • Discounted Company Stock (Employee Stock Purchase Plan)
    • Profit Sharing
    • Generous Paid Time Off & Paid Holidays
    • Employee Referral Bonus Program
    • Robust Training/Development & Professional Growth Opportunities
    • Exclusive Discounts: Access to Perks Marketplace Discount Program
    • Company Engagement, and More

Disclaimer: The statements above are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required for this classification. All personnel may be required to perform duties outside of their typical responsibilities on occasion as needed.
This position is not eligible for sponsorship.
The Jamar Company does not set fixed deadlines for applications to open positions.
The Jamar Company is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability and need assistance with the application process, or if you're experiencing difficulty using our website to apply for a position, please reach out to our Human Resources department at careers@jamarcompany.us
Equal Opportunity Employer, including individuals with disabilities and veterans.
If you'd like more information on your EEO rights under the law, please click here.

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