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Customer Service Account Manager Jobs in Minnesota

The Jamar Company

Service Account Manager

Duluth, MN · On-site

$63K - $94K/yr

Service Account Manager Build What's Next with Jamar For more than a century, Jamar has built its ... Work hours may occasionally vary to support customer needs, travel, service requirements, and ...

Urban FT

Strategic Account Manager

Minnetonka, MN · On-site

Strategic Account Manager About Us We are a leading provider of financial technology solutions ... services to their customers. We take pride in creating technology that protects financial ...

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Customer Service Account Manager information

See Minnesota salary details

$25.5K

$46.4K

$73.5K

How much do customer service account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer service account manager in Minnesota is $46,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $52,900.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are popular job titles related to Customer Service Account Manager jobs in Minnesota?

For Customer Service Account Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Manager jobs in Minnesota look for?

The top searched job categories for Customer Service Account Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Service Account Manager jobs?

Cities in Minnesota with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,356 per year, or $22.3 per hour.

Customer Service Account Manager

Allied National Services

Minneapolis, MN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Account Manager
Allied National Services | Corporate Office

Allied National Services is seeking a Customer Service Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction.

The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.

Key Responsibilities:

  • Monitor and ensure daily attendance of employees

  • Schedule and coordinate special services via phone

  • Conduct pre- and post-service confirmations

  • Respond promptly to emails and phone inquiries

  • Maintain and update CRM systems

  • Follow up on equipment repairs and service issues

  • Process contractor invoices accurately and efficiently

  • Source, vet, hire, and onboard new contractors and employees

Schedule:
Monday - Friday, 8:00 AM to 4:30 PM

Qualifications:

  • 2+ years of customer service experience in an office setting

  • Consistent work history

  • Strong multitasking and organizational skills

  • Confident decision-making with sound business judgment

  • Ability to prioritize in a fast-paced environment

  • Excellent communication and interpersonal skills

  • Intermediate proficiency in Microsoft Excel

  • High attention to detail with strong follow-up skills

  • Management experience preferred but not required

  • Associate's or Bachelor's degree preferred but not required

Apply