1

Customer Service Account Manager Jobs in Portland, OR

Account Manager

Woodland, WA · On-site

$23.07 - $30.28/hr

High school diploma or equivalent; * 2+ years of customer service/account manager experience ... Excellent communication skills. Are you ready to THRIVE ? Are you ready for a career? To be part of ...

Account Manager

Woodland, WA · On-site

$23.07 - $30.28/hr

High school diploma or equivalent; * 2+ years of customer service/account manager experience ... Excellent communication skills. Are you ready to THRIVE ? Are you ready for a career? To be part of ...

Account Manager

Woodland, WA

$23.07 - $30.28/hr

High school diploma or equivalent; * 2+ years of customer service/account manager experience ... Excellent communication skills. Are you ready to THRIVE ? Are you ready for a career? To be part of ...

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Excellent at written and verbal communication, customer service, and project management. GardaWorld:

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Excellent at written and verbal communication, customer service, and project management. GardaWorld:

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Excellent at written and verbal communication, customer service, and project management. GardaWorld:

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Excellent at written and verbal communication, customer service, and project management. GardaWorld:

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Excellent at written and verbal communication, customer service, and project management. GardaWorld:

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Excellent at written and verbal communication, customer service, and project management. GardaWorld:

The Account Manager plays a critical role in driving sales growth and ensuring customer ... Customer service skills are applied continuously to build and maintain positive relationships with ...

Account Manager

Portland, OR · On-site

$49K/yr

We are looking for an account manager to support our growing hourly operation team. Duties would ... customer service, coaching, mentoring and overall team support. Hours are based on business need ...

next page

Showing results 1-20

Customer Service Account Manager information

See Portland, OR salary details

$27.3K

$49.7K

$78.8K

How much do customer service account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer service account manager in Portland, OR is $49,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What are the most commonly searched types of Customer Service Account jobs in Portland, OR?

The most popular types of Customer Service Account jobs in Portland, OR are:

What are popular job titles related to Customer Service Account Manager jobs in Portland, OR?

For Customer Service Account Manager jobs in Portland, OR, the most frequently searched job titles are:

What cities near Portland, OR are hiring for Customer Service Account Manager jobs?

Cities near Portland, OR with the most Customer Service Account Manager job openings:

Infographic showing various Customer Service Account Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,744 per year, or $23.9 per hour.

Customer Service Account Coordinator

gnc

Wilsonville, OR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


GNC rating

5.0

Company rating: 5.0 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

21st of 24 rated health and beauty retailers


Job description

Why Great Northern

Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions.  You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another. 

Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives. 

Great Northern is committed to making a difference in the lives of our team members, customers, and the communities in which we live and work.  Many of our team members were referred by their friends and families who are already a part of the Great Northern team.

Position Summary

Partners with outside Account Manager to facilitate the sale of packaging products.  Manages and coordinates customer orders and inquiries and interfaces with related manufacturing and shipping personnel, ensuring quality products are received by the customer as purchased. 

The Account Coordinator is responsible for: 

Responsibilities 

  • Coordinates with Account Manager on existing and new business opportunities
  • Processes inquiries regarding orders, price requests, basic product information, verification of ship date, expediting orders, ordering samples, etc.
  • Reviews orders for accuracy, calculates and verifies product pricing per established company schedules, and enters all order information including customer, product, board, pricing, quantity, and ship dates
  • Processes price quoting, which includes obtaining freight rates and creating and forwarding quotes to customer
  • Expedites product orders through manufacturing and shipping
  • Creates, updates, and maintains account price pages
  • Creates new customers in the CRM database. Collects all necessary documents on all potential new customers
  • Resolves customer complaints and processes credits as needed
  • Processes artwork/design and obtains approval for print requests
  • Contacts customers who are past due on invoices
  • Coordinates with other Account Coordinators and Account Managers on cross territory sales
  • Connects, assists, and redirects phone calls and emails  

 

The Benefits of Great Northern

  • Competitive 401K with company match and a historically generous profit-sharing retirement savings contribution
  • Paid vacation during your first year of employment
  • 10 paid holidays/year
  • Medical plan options are available to provide flexibility in choosing the one that best suits your individual and family needs
  • Dental and vision insurance available
  • Company provided life insurance
  • Opportunity to purchase additional life insurance
  • A near-site clinic is provided to team members and their families, free of charge
  • An on-site nurse is available for team members
  • Opportunities to advance your career and compensation level
  • Health/fitness reimbursement

 

Opportunities for Growth

You will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay. 

Expectation

To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.


What GNC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


GNC logo

About GNC

Sourced by ZipRecruiter

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Social media