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Customer Service Account Manager Jobs in Springfield, OR

FASTSIGNS #200501

Account Manager

Eugene, OR · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Account Manager / Inside Sales Representative FASTSIGNS of Eugene (PKS Enterprises ... Customer Service Rep role, which handles walk-ins, counter service, and smaller jobs.) You don't ...

FastSigns

Account Manager

Eugene, OR · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Account Manager / Inside Sales Representative FASTSIGNS of Eugene (PKS Enterprises ... Customer Service Rep role, which handles walk-ins, counter service, and smaller jobs.) You don't ...

Wilcox + Flegel

Key Account Manager

Eugene, OR · On-site

$66K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Relationship Management: Build, nurture, and sustain strong relationships with key account decision-makers, actively seeking ways to expand product and service usage within existing accounts ...

RDO Equipment

Account Manager

Eugene, OR · On-site

$80K - $135K/yr

RDO Equipment Co. is looking for its next Account Manager. Are you passionate about heavy equipment ... customers grow their operations through quality service and partnership? This could be the ...

American Iron and Metal

Account Manager

Eugene, OR

  • Retirement

  • PTO

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... visits and attentive service. * Identifying new supplier opportunities and assessing their ...

American Iron and Metal

Account Manager

Eugene, OR · On-site

$75K - $100K/yr

  • Retirement

  • PTO

... customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the ... visits and attentive service. * Identifying new supplier opportunities and assessing their ...

RDO Equipment Co.

Account Manager

Eugene, OR · On-site

$80K - $135K/yr

RDO Equipment Co. is looking for its next Account Manager. Are you passionate about heavy equipment ... customers grow their operations through quality service and partnership? This could be the ...

Bi-Mart Corporation

Customer Service Manager

Sweet Home, OR

$19.30 - $20.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Customer Service Manager's daily tasks include prompt and friendly service to our customers ... Health/Prescription/Vision/Dental Insurance Healthcare Flexible Spending Account Tuition Assistance ...

Squaremouth

Account Manager, Personal Lines

Eugene, OR · On-site

$29 - $33/hr

  • Dental

  • Vision

  • Life

  • Retirement

... in customer service, with excellent verbal and written communications. You should also have at ... account management experience with a broker and if you have worked with EPIC before that is a plus.

HUB

Account Manager, Commercial Lines

Eugene, OR · On-site

$30/hr

  • Dental

  • Vision

  • Life

  • Retirement

This Account Manager, Commercial Lines managesa book of insurance business, and provides ... Exceptional customer service skills * Strong reading comprehension and analysis skills * Strong ...

HUB

Account Manager, Commercial Lines

Eugene, OR · On-site

$27/hr

  • Dental

  • Vision

  • Life

  • Retirement

Exceptional customer service skills * Strong reading comprehension and analysis skills * Strong ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...

HUB

Account Manager I, Commercial Lines

Eugene, OR

$36/hr

  • Dental

  • Vision

  • Life

  • Retirement

Exceptional customer service skills * Strong reading comprehension and analysis skills * Strong ... Department Account Management & Service Required Experience: 2-5 years of relevant experience ...

HUB

Account Manager II, Commercial Lines

Eugene, OR

$36/hr

  • Dental

  • Vision

  • Life

  • Retirement

The Account Manager II manages a more complex or specialized book of insurance business, and ... Exceptional customer service skills * Strong reading comprehension and analysis skills * Strong ...

HUB International

Account Manager, Personal Lines

Eugene, OR · On-site

$29 - $33/hr

  • Dental

  • Vision

  • Life

  • Retirement

Ideally, you'll be well versed in customer service, with excellent verbal and written communications. You should also have at least 3 years insurance account management experience with a broker and ...

HUB

Account Manager, Personal Lines

Eugene, OR · On-site

$33/hr

  • Dental

  • Vision

  • Life

  • Retirement

Ideally, you'll be well versed in customer service, with excellent verbal and written communications. You should also have at least 3 years insurance account management experience with a broker and ...

HUB

Account Manager II, Commercial Lines

Eugene, OR · On-site

  • Dental

  • Vision

  • Life

  • Retirement

The Account Manager II manages a more complex or specialized book of insurance business, and ... Ability to respond to customer needs, solicit customer feedback to improve service, and handle ...

Service Partners

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer ... Flexible Spending Accounts (FSA): Healthcare and Dependent care * Health Spending Account (HSA ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Springfield, OR

Customer Service Account Manager information

See Springfield, OR salary details

$26.9K

$49K

$77.6K

How much do customer service account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer service account manager in Springfield, OR is $48,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $55,900.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What are popular job titles related to Customer Service Account Manager jobs in Springfield, OR?

For Customer Service Account Manager jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Manager jobs in Springfield, OR look for?

The top searched job categories for Customer Service Account Manager jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Customer Service Account Manager jobs?

Cities near Springfield, OR with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,989 per year, or $23.6 per hour.

Account Manager

FASTSIGNS #200501

Eugene, OR • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Account Manager / Inside Sales RepresentativeFASTSIGNS of Eugene (PKS Enterprises LLC) | In-Office Base Salary: $50,000–$60,000 + Uncapped Monthly Commission + Mileage Reimbursement
Are You Ready to Run Your Own Book of Business?
Do people trust you the moment they meet you? Do you remember every detail of a commitment and follow through without being asked twice? Have you ever wished your income actually reflected how hard you work — not a fixed number that never moves?
If so, we want to talk to you.
FASTSIGNS Eugene partners with business owners, architects, brand managers, and marketing executives to turn a vision into something people can actually see. Customers come to us with a picture in their head of what they're trying to accomplish — we bring it to life in signs, interior decor, architectural graphics, environmental branding, and comprehensive brand packages. We're a 20-person team ranked in the top 20 of 700+ FASTSIGNS locations worldwide, serving Eugene for over 10 years.
We're hiring an Account Manager. This is not an entry-level seat or a learn-as-you-go position. We need someone who can step in and own the full B2B customer relationship and sales cycle from day one: understanding what a client is trying to accomplish, working with our team to scope and quote it, converting the estimate to a signed order, writing the design brief, managing proof approval, and coordinating everything through to a completed, installed job and a satisfied customer. (This differs from our Customer Service Rep role, which handles walk-ins, counter service, and smaller jobs.)
You don't need sign or graphics industry experience — almost nobody walks in with that. You do need a track record of building real relationships, obsessive attention to detail, and the discipline to close every loop you open. We built this company from zero revenue ten years ago on a philosophy of promoting from within — our current sales manager, project manager, and one of our inside sales reps all started here and grew into leadership. That's the kind of company you'd join. Right now, we need someone ready to operate at this level immediately.
Compensation:
  • You won't start from zero — you'll immediately take over an existing book of business generating an estimated $400,000–$500,000 in annual revenue
  • Base salary: $50,000–$60,000/year
  • Commission: uncapped, paid biweekly. Year 1: expect $10,000–$20,000. Year 2+ is exponential.
  • Bonus: Team-based
  • Mileage reimbursement
We walk serious candidates through the commission math in detail.
Benefits: 50% employer-paid health & dental (individual), profit-sharing 401(k), ~3 weeks PTO plus 7 paid holidays (including half-day closures on New Year's Eve and Christmas Eve), logoed apparel provided.
What we need from you:
  • Able to work in our Eugene office every day (not remote/hybrid)
  • Valid driver's license (you'll drive a company vehicle at times)
  • Sharp, organized, detail-oriented — every project is custom
  • Prior experience in B2B sales, account management, or project management required — we need someone who can hit the ground running
We're not looking for just anyone — we're looking for someone who already believes they're one of the best, and wants to prove it where every project is custom, every relationship matters, and your income reflects your performance.
Is that you? Apply today online, then call Pete Knight-Sheen, Owner, at 541-255-0346 and let him know you applied.