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Customer Service Assistant Jobs in Springfield, OR

Service Partners

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...

Kendall Auto Group

Parts & Service Assistant

Eugene, OR · On-site

We are looking for a Parts & Service Assistant to join the team. At the Kendall Reconditioning ... To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring ...

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Customer Service Assistant information

See Springfield, OR salary details

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How much do customer service assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service assistant in Springfield, OR is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.65 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Springfield, OR?

The most popular types of Customer Service jobs in Springfield, OR are:

What are popular job titles related to Customer Service Assistant jobs in Springfield, OR?

For Customer Service Assistant jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Springfield, OR look for?

The top searched job categories for Customer Service Assistant jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Customer Service Assistant jobs?

Cities near Springfield, OR with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,111 per year, or $20.7 per hour.

Food Service Assistant - Nutrition Services

Springfield, OR • On-site

PeaceHealth
Health Care and Social Assistance • 10K+ employees

7.7

Company rating: 7.7 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

165th of 896 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about PeaceHealthexternal

$19.29 - $29.59/hr

Full-time, Per diem

Vision, Retirement

Re-posted 11 days ago

Job description

PeaceHealth is seeking a Food Service Assistant - Nutrition Services for a Per Diem/Relief, 0.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $19.29 - $29.59. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.
Job Summary
This position is responsible for performing a variety of tasks which includes preparation, service, clean-up and delivery of food products in support of hospital food and catering service operations using HACCP guidelines for safe food handling.
Details of the Position:
  • Prepare, mix, assemble, portion, serve and store food following applicable guidelines.
  • Operate dish machine, wash pots and perform heavy cleaning duties following safety and sanitation guidelines.
  • Transport equipment, food, supplies and trash as directed.
  • May act as cafeteria cashier/running the cash register
  • Follow guidelines for assigned station set-up and clean-up.
  • Performs other duties as assigned.

What You Bring:
  • High School Diploma Preferred: or equivalent
  • Minimum of 1 year Preferred: previous work experience
  • Preferred: Retail food service experience
  • Required: Food Handlers Card - OregonStrong customer service skills (Required)
  • Strong customer service skills (Required)
  • Knowledge and understanding of proper food handling and sanitation (Required)
  • Ability to work well with others (Required)
  • Ability to effectively communicate in order to effectively and safely perform the functions of this role (Required)

Working Conditions
Lifting
  • Cooks: Continuous moving around area. Lifting: Frequent up to 22 lbs. Occasional up to 50 lbs. Occasional carrying up to 20 lbs. Frequent reaching/ bending/ stooping/ grasping. Occasional squatting/kneeling. Frequent pushing/pulling 14 lbs. sustained force with frequent stop/start. Occasional repetitive push/pull (scrubbing grill/oven).
  • Diet Rep/Aide: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Consistently operates computer and other office equipment.
  • Food service asst.: Continuous moving around area. Lifting: Frequent up to 12 lbs. Occasional up to 44 lbs. Occasional carrying up to 25 lbs. Frequent reaching/ bending/ stooping, grasping. Occasional squatting/kneeling. Frequent pushing/pulling 30 lbs. sustained force with frequent stop/start.
  • Stores Coord Asst: Continuous moving around area. Lifting: Frequent up to 50 lbs. Occasional up to 35 lbs. Frequent reaching/ bending/ stooping/ grasping. Occasional squatting/kneeling .

Environmental Conditions
  • Must be able to complete tasks in a noisy environment.
  • Working near/around heated surfaces (oven).
  • Working near/around water/liquid.

Mental/Visual
  • Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).
  • Ability to communicate and exchange accurate information.

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
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About PeaceHealth

Sourced by ZipRecruiter

PeaceHealth, based in Vancouver, WA, is a not-for-profit Catholic health system employing approximately 16,000 caregivers, a multi-specialty medical group practice with more than 1,200 providers and 10 medical centers serving both urban and rural communities in Washington, Oregon, Alaska. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, the legacy of its founding Sisters continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn! We offer competitive compensation, a robust benefitspackage and a collaborative, Mission-driven work environment! To learn more please visit: jobs.peacehealth.org. Questions? Review our Employment FAQor email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Vancouver, WA, US

Year founded

1890

Social media

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Benefits

Hours and flexibility

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