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Customer Service Coordinator Jobs in Springfield, OR

Looking Glass

Service Coordinator

Eugene, OR

$24.75/hr

Brief Overview of the Service Coordinator Position The Service Coordinator coordinates and monitors the service plan including integration of support team members, key agencies and youth participants.

Banfield

Client Service Coordinator

Eugene, OR · On-site

$18.25 - $23.75/hr

Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service ... HIRING QUALIFICATIONS / COMPETENCIES Leadership - Customer Focus - Peer Relationships - Integrity ...

Banfield Pet Hospital

Client Service Coordinator

Eugene, OR · On-site

$18 - $23.50/hr

Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service ... HIRING QUALIFICATIONS / COMPETENCIES Leadership • Customer Focus • Peer Relationships • ...

Tjx

PT Customer Experience Coordinator

Eugene, OR

$16.50 - $17/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Service Partners

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

$16.25 - $22/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception ... coordinating with shop personnel. * Ability to move throughout the facility, including office ...

Puget Collision

Customer Service Rep

Eugene, OR · On-site

Customer Service Representative The CSR is the primary contact for all initial customer reception ... coordinating with shop personnel. * Ability to move throughout the facility, including office ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40K - $55K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees ... Communicating and coordinating with internal departments and outside vendors * Monitoring product ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40K - $55K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees ... Communicating and coordinating with internal departments and outside vendors * Monitoring product ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Springfield, OR

Customer Service Coordinator information

See Springfield, OR salary details

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How much do customer service coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service coordinator in Springfield, OR is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $23.37 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Springfield, OR?

The most popular types of Customer Service jobs in Springfield, OR are:

What job categories do people searching Customer Service Coordinator jobs in Springfield, OR look for?

The top searched job categories for Customer Service Coordinator jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Customer Service Coordinator jobs?

Cities near Springfield, OR with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,646 per year, or $21 per hour.

Service Coordinator

Looking Glass Community Services

Eugene, OR • On-site

$24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Looking Glass Community Services is actively recruiting a Service Coordinator to join our Station 7 program!
Brief Overview of the Service Coordinator Position
The Service Coordinator coordinates and monitors the service plan including integration of support team members, key agencies and youth participants. This position is responsible for providing crisis intervention, maintaining a positive milieu, creating behavior management plans and overall case coordination for youth and family participants assigned to caseload.
Additional duties include:
  1. Provides crisis intervention counseling and service coordination for telephone and walk-in clients.
  2. Oversees the operation of the telephone crisis and service linkage system.
  3. Acts as shift coordinator on scheduled shifts.
  4. Provides transportation for program activities.
  5. Provides training to program staff and volunteers, and supervises assigned volunteers.

Essential Qualifications
A Bachelor's degree in social work, social science, or a related field is preferred. Professional experience may be accepted in lieu of education.
One year experience working with youth and families
Bilingual in Spanish is preferred but not required! Additional $1/hour increase for bilingual services
Compensation & Benefits
In order to hire and retain employees who truly share our mission to "build a better future for youth, adults, and families," we offer competitive benefits, compensation, a generous PTO accrual rate, and a positive work culture.
  • Pay: $24.75/hour
  • Schedule: Wednesday - Saturday 7:30am - 5:30pm
  • The benefits package includes medical, dental, vision, 401(k) options, and more!
  • Paid Time Off (PTO) accrual rate starts at ~18 hours per month, equivalent to 5.4 weeks/year in the first year of employment. PTO accrual rate increases with tenure at the agency, and is available to use starting the 1st of the month following the first 30 days of employment.
  • Paid in-depth training to ensure a successful transition into the agency and position.
  • May qualify for Oregon behavioral health loan repayment programs and federal Public Student Loan Forgiveness programs.

Overview of the Homeless Youth Services Programs
HYS is a group of four emergency shelter and crisis counseling programs. These services help youth get their lives back on track and provide the chance to reunite with their families. Station 7, PEER Shelter, and New Roads, with some Rural Outreach in Cottage Grove serve our clients in a way that equips them with basic needs, emergency shelter, and the tools necessary to advocate for themselves.
About Looking Glass
Looking Glass Community Services is honored to be included among the top 100 best nonprofits list for 2025. We greatly value our employees and their dedication to serving our most vulnerable community members each day - this award is representative of their passion.
As a 501(c)(3) non-profit organization, we have proudly provided assistance to children, adolescents, and adults in our community, helping them lead more productive and fulfilling lives since 1970! Compassion is our cornerstone. We value providing the highest level of quality services to our clients, and we are committed to the pursuit of cultural awareness. Looking Glass is committed to recruiting employees who reflect the diversity of our community and the youth and families we serve.
If you are looking to experience the best practices in social services with top professionals, Looking Glass Community Services is the place for you!

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