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Customer Service Assistant Jobs in Pendleton, OR

D&B Supply LLC

Assistant Store Manager

Pendleton, OR · On-site

Provide customers with the highest level of service possible and instill your employees with the importance of excellent customer service. * Assist in preparing the labor schedule to ensure that the ...

D&B Supply

Assistant Store Manager

Pendleton, OR · On-site

Provide customers with the highest level of service possible and instill your employees with the importance of excellent customer service. * Assist in preparing the labor schedule to ensure that the ...

D&B Supply

Assistant Store Manager

Pendleton, OR

Provide customers with the highest level of service possible and instill your employees with the importance of excellent customer service. * Assist in preparing the labor schedule to ensure that the ...

Dollar Tree

Customer Service Associate I

Hermiston, OR · On-site

$15 - $20.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Pendleton, OR · On-site

$14.75 - $20.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Hermiston, OR

$15 - $20.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Customer Service Assistant information

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How much do customer service assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service assistant in Pendleton, OR is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.17 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Pendleton, OR?

The most popular types of Customer Service jobs in Pendleton, OR are:

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For Customer Service Assistant jobs in Pendleton, OR, the most frequently searched job titles are:

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The top searched job categories for Customer Service Assistant jobs in Pendleton, OR are:

What cities near Pendleton, OR are hiring for Customer Service Assistant jobs?

Cities near Pendleton, OR with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Pendleton, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,241 per year, or $20.3 per hour.

Customer Service Associate

Thoroughbred Express Auto Wash

Pendleton, OR • On-site

$14.75 - $20.25/hr

Other

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Customer Service Associate

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

Key Duties and Responsibilities

  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
  • Direct the Driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
  • Provide assistance to customers in any area concerning car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
  • Additional duties as assigned.

Essential Responsibilities

  • Display courteous, customer service focus, and professional attitude
  • Work while standing over long periods of time (6+ Hours)
  • Lift items of moderate weight (10+ pounds)
  • Maintain work expectations outdoor in all weather conditions
  • Interact ethically with fellow employees and customers
  • Possess valid and current driver's license
  • Excellent written and oral communication skills, as well as interpersonal skills

Physical Requirements

  • Ability to stand and work on feet for long hours in all weather conditions
  • Use of protective equipment such as ear plugs, safety glasses and gloves

Additional Benefits

  • All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws
  • We do offer a 401k plan, but we do not provide employer contributions/match
  • We offer a generous health benefits package for full time employees
  • We offer a generous commission structure for employees through sales of monthly memberships
  • We offer Paid Time Off (PTO) for full time employees
  • Competition and milestone bonuses

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