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Customer Service Assistant Jobs in Pendleton, OR

Ferrellgas

Service Technician

Stanfield, OR

Provide excellent customer service by answering questions and sharing safety and service information * Assist with appliance service and deliveries when needed based on customer demand * High School ...

Ferrellgas

Service Technician

Stanfield, OR

Provide excellent customer service by answering questions and sharing safety and service information * Assist with appliance service and deliveries when needed based on customer demand Qualifications

Ferrellgas

Service Technician

Stanfield, OR · On-site

Provide excellent customer service by answering questions and sharing safety and service information * Assist with appliance service and deliveries when needed based on customer demand Qualifications

Ferrellgas

Service Technician

Stanfield, OR · On-site

Provide excellent customer service by answering questions and sharing safety and service information * Assist with appliance service and deliveries when needed based on customer demand Qualifications

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Pendleton, OR

Customer Service Assistant information

See Pendleton, OR salary details

$11

$20

$28

How much do customer service assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service assistant in Pendleton, OR is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Pendleton, OR? The most popular types of Customer Service jobs in Pendleton, OR are:
What are popular job titles related to Customer Service Assistant jobs in Pendleton, OR? For Customer Service Assistant jobs in Pendleton, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Pendleton, OR look for? The top searched job categories for Customer Service Assistant jobs in Pendleton, OR are:
What cities near Pendleton, OR are hiring for Customer Service Assistant jobs? Cities near Pendleton, OR with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Pendleton, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,241 per year, or $20.3 per hour.

Customer Service Representative - State Farm Agent Team Member

State Farm

Pendleton, OR • On-site

$16.25 - $22/hr

Full-time

PTO

Re-posted 4 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,549 frontline employees who took The Breakroom Quiz

226th of 304 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Linsey Kellogg - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Pendleton, OR and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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