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Customer Service Assistant Jobs in Pendleton, OR

REIC

Inside Sales /Service Writer

Hermiston, OR · On-site

$24 - $28/hr

What You'll Do Customer & Sales Support * Answer incoming calls, reservations, and dispatch requests * Assist customers in person and over the phone * Recommend safe, appropriate rental equipment

REIC

Inside Sales /Service Writer

Hermiston, OR · On-site

What You'll Do Customer & Sales Support * Answer incoming calls, reservations, and dispatch requests * Assist customers in person and over the phone * Recommend safe, appropriate rental equipment

Ross

Assistant Store Manager

Hermiston, OR · On-site

Customer Service: * Treats all Customers, Associates, and other leaders with respect ... Two or more years of Store or Assistant Store Manager experience in a retail environment. * Must ...

Ross Stores

Assistant Store Manager

Hermiston, OR · On-site

Customer Service: * Treats all Customers, Associates, and other leaders with respect ... Two or more years of Store or Assistant Store Manager experience in a retail environment. * Must ...

REIC

Inside Sales /Service Writer

Hermiston, OR · On-site

$24 - $28/hr

This hybrid role serves as the central link between customers, the service department, and daily ... assist in development and management of budgetsYou'll Also BeA motivated, reliable team ...

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Customer Service Assistant information

See Pendleton, OR salary details

$11

$20

$28

How much do customer service assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service assistant in Pendleton, OR is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Pendleton, OR? The most popular types of Customer Service jobs in Pendleton, OR are:
What are popular job titles related to Customer Service Assistant jobs in Pendleton, OR? For Customer Service Assistant jobs in Pendleton, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Pendleton, OR look for? The top searched job categories for Customer Service Assistant jobs in Pendleton, OR are:
What cities near Pendleton, OR are hiring for Customer Service Assistant jobs? Cities near Pendleton, OR with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Pendleton, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,241 per year, or $20.3 per hour.

Mobile Service Technician

Southern Tire Mart at Pilot LLC

Stanfield, OR

Full-time

Re-posted 21 days ago

Job description

Key Responsibilities:

  • Respond to roadside and on-site service calls using a fully equipped service truck.

  • Mount, dismount, balance, and repair all types of tires, including passenger, light truck, commercial truck, and industrial.

  • Diagnose and repair tire-related issues and perform light mechanical repairs as needed.

  • Inspect tires and wheels for wear, damage, and proper inflation.

  • Perform fleet inspections and preventative maintenance checks when required.

  • Operate tire pressure monitoring systems (TPMS) and other diagnostic tools.

  • Maintain the service truck, tools, and equipment in safe operating condition.

  • Follow DOT regulations, company safety policies, and traffic laws at all times.

  • Provide exceptional customer service, including clear communication of service details and timelines.

  • Assist with warehouse or shop duties when not on service calls.

Skills / Education / Requirements:

  • Must be at least 21 years of age.

  • Must pass a pre-employment drug screen.

  • Valid driver’s license with an acceptable driving record (CDL preferred but not required).

  • Possible overtime may be required.

  • Experience with heavy-duty/commercial tires preferred, but not required.

  • Ability to lift and move tires weighing 30–250 lbs., with or without mechanical assistance.

  • Capable of working independently in various weather and road conditions.

  • Strong problem-solving and customer service skills.

  • Overtime maybe required.
  • Must be available to work flexible hours, including evenings, weekends, and holidays.
Benefits:

  • 401(k) with Company Match

  • Health Insurance

  • Dental, Vision, and Life Insurance

  • Paid On-the-Job Training

  • Career Advancement Opportunities

Why Join Southern Tire Mart?

    • #1 Commercial Tire Dealer in the U.S. since 2008

    • #1 Truck Retreader in North America since 2007

    • #1 North America Commercial Tire Dealer since 2012

    • Family-owned company with a focus on safety, service, and employee growth

#INDEEDMSVTM