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Customer Service Assistant Jobs in Portland, OR (NOW HIRING)

Strong customer service skills (Required) * Knowledge and understanding of proper food handling and ... Food service asst.: Continuous moving around area. Lifting: Frequent up to 12 lbs. Occasional up to ...

Food Service Assistant

Vancouver, WA · On-site

$20.06 - $27.36/hr

Strong customer service skills (Required) * Knowledge and understanding of proper food handling and ... Food service asst.: Continuous moving around area. Lifting: Frequent up to 12 lbs. Occasional up to ...

Strong customer service skills (Required) * Knowledge and understanding of proper food handling and ... Food service asst.: Continuous moving around area. Lifting: Frequent up to 12 lbs. Occasional up to ...

Strong customer service skills (Required) * Knowledge and understanding of proper food handling and ... Food service asst.: Continuous moving around area. Lifting: Frequent up to 12 lbs. Occasional up to ...

Food Service Assistant

Aloha, OR · On-site

$15.50 - $19.75/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Food Service Assistant

Camas, WA · On-site

$16.50 - $21/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Food Service Assistant

Aloha, OR · On-site

$15.50 - $19.75/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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Customer Service Assistant information

See Portland, OR salary details

$12

$21

$29

How much do customer service assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service assistant in Portland, OR is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
What are the most commonly searched types of Customer Service jobs in Portland, OR? The most popular types of Customer Service jobs in Portland, OR are:
What are popular job titles related to Customer Service Assistant jobs in Portland, OR? For Customer Service Assistant jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Portland, OR look for? The top searched job categories for Customer Service Assistant jobs in Portland, OR are:
What cities near Portland, OR are hiring for Customer Service Assistant jobs? Cities near Portland, OR with the most Customer Service Assistant job openings:
Infographic showing various Customer Service Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,172 per year, or $21.2 per hour.

Busser / Service Assistant

PF Changs

Hillsboro, OR

$16.80 - $18.80/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago


P.F. Chang's rating

6.3

Company rating: 6.3 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

34th of 88 rated restaurants


Job description

P.F. Chang's Pay Range (based on experience): $16.80 - $18.80 / hour + tips

Benefits we offer for this position:

All team members:

  • Competitive pay

  • Flexible scheduling

  • Paid on the job training

  • Opportunities for advancement – we promote from within

  • Discounted meals

  • Employee referral program

  • Exclusive team member discounts

  • Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

  • 401(k) retirement plan (based on hours worked)

  • Medical, dental and vision insurance (based on hours worked)

  • Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.

Job Summary:

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities:

  • Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.

  • Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions. 

  • Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.  

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.

  • Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed.  Also, removes bus tubs from the bar to kitchen dishwasher station

  • Restocks, cleans, and maintains all restaurant stations.

  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

  • Will serve food or beverages for dine-in and takeout.

Job Requirements:

  • Previous experience is not required – we will train you!

  • Excellent customer service skills and etiquette.

  • Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).

  • Ability to execute proper sanitation practices and safety procedures.

  • Have a current Food Handler’s Card where applicable, or we will help you obtain.

  • Must be able to communicate effectively.

  • Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job.  We are passionate people doing meaningful work, motivated by our purpose:  To Celebrate Life. Family. Food.

Apply Now

  • Search for jobs by keyword or location.

  • Gather your work history, and if applicable, prepare your resume for submission. 

  • Click “Apply Now” to submit your application.


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