Full Time Customer Service Jobs in Portland, OR (NOW HIRING)

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Customer Service Patrol in Tigard, OR, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a retail and mall location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and provide outstanding customer service. You will communicate professionally with visitors and team members while using technology to document activities. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Full Time

Pay Rate: $22.28 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, shoppers, visitors, and/or staff by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Respond to incidents, disturbances, medical situations, and critical events in a calm, professional, problem-solving manner, notifying appropriate personnel and/or emergency services when needed.
• Conduct regular and random unarmed patrols of retail common areas, parking facilities, building perimeters, and other assigned locations to help deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity throughout the property, and report suspicious behavior, hazards, maintenance concerns, and policy violations according to site procedures.
• Document incidents, patrol activities, and daily observations accurately while maintaining a professional presence for the public and property personnel.

Minimum Requirements:

• Ability to lift up to 20 lbs is preferred.
• Access control/badge experience is preferred.
• CPR/First Aid is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.