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Contract Customer Service Jobs in Portland, OR (NOW HIRING)

Customer Service Representative

Portland, OR ยท On-site

$17 - $23/hr

We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Expedite orders as needed and as required by the contract * Prepare and validate quote requests ...

Customer Service Representative

Portland, OR ยท On-site

$17 - $23/hr

We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Expedite orders as needed and as required by the contract * Prepare and validate quote requests ...

Customer Service Associate I

Gresham, OR ยท On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Camas, WA ยท On-site

$16.50 - $22.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Camas, WA ยท On-site

$16.50 - $22.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Forest Grove, OR ยท On-site

$15.25 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Saint Helens, OR ยท On-site

$16.25 - $22.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Wilsonville, OR ยท On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Portland, OR ยท On-site

$15.50 - $21.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

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Contract Customer Service information

See Portland, OR salary details

$10

$19

$28

How much do contract customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for contract customer service in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Portland, OR?

The most popular types of Customer Service jobs in Portland, OR are:

What cities near Portland, OR are hiring for Contract Customer Service jobs?

Cities near Portland, OR with the most Contract Customer Service job openings:

Infographic showing various Contract Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,463 per year, or $19.9 per hour.

Customer Service Representative

Portland, OR โ€ข On-site

$17 - $23/hr

Other

Re-posted 24 days ago


Job description

Customer Service Representative

Immediate need for a talented Customer Service Representative with experience in the Banking/Financial Industry. This is a 4+ Months Contract opportunity with long-term potential and is located in Portland, OR/Coeur D'Alene, ID/Fargo, ND.

Key Responsibilities:

  • Provide cardholder support and customer service for pre-paid card products.
  • Working in a high-volume inbound telephone call center on behalf of client's programs, you will respond to cardholder requests for account service and support.
  • You will provide outstanding service to cardholders over the phone by accessing cardholder accounts, implementing requested changes to existing accounts and performing account maintenance activities, interpreting and communicating account activity and transactions, troubleshooting, and problem-solving, and other similar duties as assigned.
  • Basic computer proficiency to include data entry, word processing (Word), and email (Outlook).
  • At least 1 year - Call center customer service experience.
  • Bilingual English and Spanish is a Plus.
  • Understanding written sentences and paragraphs in work-related documents.
  • Must be comfortable taking 60-75 inbound calls a day.
  • Speaking to others and conveying information efficiently and effectively.
  • Active listening skills by providing full attention to what customers are saying.
  • Ability to understand the points being made, asking questions as appropriate, and interpreting information.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Basic math skills including additions/subtraction; understanding of accounting principles of credits/debits; the ability to clearly communicate quantities/balances.
  • Ability to consistently provide friendly, helpful, and enthusiastic service.