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Customer Service Trainer Jobs in Portland, OR (NOW HIRING)

A&E Plumbing, Heating & Air

Customer Service

Gresham, OR · On-site

$18 - $25/hr

Customer Service Representative Benefits: 401(k), 401(k) matching, competitive salary, dental insurance, employee discounts, health insurance, opportunity for advancement, paid time off, training ...

A&E Plumbing, Heating & Air

Customer Service

Gresham, OR · On-site

$18 - $25/hr

Customer Service Representative Benefits: 401(k), 401(k) matching, competitive salary, dental insurance, employee discounts, health insurance, opportunity for advancement, paid time off, training ...

Lincare Holdings, Inc.

Customer Service Rep

Portland, OR · On-site

$16.25 - $22.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Lincare

Customer Service Rep

Portland, OR

$16.25 - $22.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Lil' Kickers

Customer Service Representative

Vancouver, WA · On-site

$17.75 - $18.75/hr

Training & development * Opportunity for advancement Join our Customer Service Team! * Fun and friendly environment * Competitive wages * Referral program * Opportunity for advancement * Fitness ...

Walgreens

Customer Service Associate

Vancouver, WA · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Vancouver, WA · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Wilsonville, OR · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Newberg, OR · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Gresham, OR · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Troutdale, OR · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Portland, OR · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

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Showing results 1-20

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Portland, OR

Customer Service Trainer information

See Portland, OR salary details

$22.8K

$55.4K

$74.8K

How much do customer service trainer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer service trainer in Portland, OR is $55,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $55,100.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

More about Customer Service Trainer jobs

What are popular job titles related to Customer Service Trainer jobs in Portland, OR?

For Customer Service Trainer jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Customer Service Trainer jobs in Portland, OR look for?

The top searched job categories for Customer Service Trainer jobs in Portland, OR are:

Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $55,409 per year, or $26.6 per hour.

Customer Service

A&E Plumbing, Heating & Air

Gresham, OR • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Representative Benefits: 401(k), 401(k) matching, competitive salary, dental insurance, employee discounts, health insurance, opportunity for advancement, paid time off, training & development, vision insurance This is a long-term posting that will remain open until filled. Customer Service Representative is responsible for maintaining a high standard of customer service by answering all incoming phone calls and assisting the customer or directing those customers to the appropriate department.

Answer all incoming calls by the second ring Thoroughly vet and route incoming calls in a timely manner to appropriate staff members. When staff members aren't available to take their phone calls always give the caller a choice of leaving voice mail or a message. Contact proper team members with immediate customer concerns. If sensing a customer is becoming upset with a staff member or situation, notify the department manager then the general manager. Maintain customer database.

Take customer payments Email customer invoices or receipts Assist with simple on call messages of cancelations, payments, receipts or estimates Answer simple customer questions Assist with scheduling customers for maintenance on their HVAC equipment with the appropriate Technician.

Maintains these agreements by inputting new or renewed memberships correctly, auditing each account for accuracy and making corrections when necessary Assist team members with simple tasks Needs to have great attention to detail Needs to possess strong organizational skills Proficient at multi-tasking Above Average computer skills Needs strong verbal and written communication skills Strong Team orientation Other projects or duties as assigned Experience with Service Titan a PLUS!

Compensation:

$18.00 - $25.00 per hour Nestled in the heart of the Columbia River Gorge, we have proudly serviced areas between Gresham and The Dalles for over 16 years. Being apart of the A&E Team is so much more than just a job; we are committed to prioritizing our community and neighbors, offering honest, transparent solutions tailored to serve the people we care for.

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