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Full Time Customer Service Representative Jobs in Portland, OR

dbi

Customer Service Representative

Happy Valley, OR

$16.75 - $22.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

DXP

Customer Service Representative

Tualatin, OR

$18 - $24/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will ... USA:OR:Tualatin DXP offers a comprehensive benefits package for full-time regular employees ...

DXP

Customer Service Representative

Tualatin, OR

$18 - $24/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will ... USA:OR:Tualatin DXP offers a comprehensive benefits package for full-time regular employees ...

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All JobsCustomer Service Representative JobsFull Time Customer Service Representative JobsFull Time Customer Service Representative Jobs in Portland, OR

Full Time Customer Service Representative information

See Portland, OR salary details

$10

$19

$28

How much do full time customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for full time customer service representative in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Full-time customer service jobs may require working evenings, weekends, or holidays, depending on the employer's schedule and industry needs.

What are the most commonly searched types of Customer Service Representative jobs in Portland, OR?

The most popular types of Customer Service Representative jobs in Portland, OR are:

What are popular job titles related to Full Time Customer Service Representative jobs in Portland, OR?

For Full Time Customer Service Representative jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative jobs in Portland, OR look for?

The top searched job categories for Full Time Customer Service Representative jobs in Portland, OR are:

What cities near Portland, OR are hiring for Full Time Customer Service Representative jobs?

Cities near Portland, OR with the most Full Time Customer Service Representative job openings:

Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,597 per year, or $20 per hour.

Customer Service Representative

Mackin & Son Automotive Inc.

Portland, OR • On-site

$20 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 6 days ago

Job description


Customer Service

Mackin’s Auto Body is seeking a fulltime Customer Service Representative (CSR) with exemplary customer service skills for our Tesla certified location. We are looking for a self-motivated individual who demonstrates follow through while multi-tasking. In this entry level position, you will receive ongoing training and a chance to grow within our highly successful company.

Responsibilities Overview: 

  • Greet all customers upon arrival, qualify the customer and vehicle, and determine their specific needs
  • Based on customer input, assure their understanding of the collision repair/ claims process
  • Inform the customer of the positive qualities of Mackin’s Auto Body
  • Obtain necessary customer information
  • Take photos to document the needed estimate
  • Note any non-collision damage or maintenance issues that may impede our repairs
  • Set up an appointment for estimate and /or date
  • Perform the pre-repair inspection upon drop off with the customer
  • Maintain contact with the customer during the repair and proactively inform them if anticipated delivery date changes
  • Review vehicle post repair for repair/ refinish condition
  • Filing, paperwork as needed

Required Skills: 

  • Strong interpersonal skills
  • Empathy
  • Knowledge of sales and customer service
  • Well organized

Mackin’s Auto Body offers:  

  • Competitive pay!!!!!
  • Monday through Friday, NO WEEKENDS!!
  • Excellent Medical and Dental Package
  • PAID Time Off
  • PAID Holiday
  • PAID I-CAR training and certificates
  • 401k with company match
  • Training
  • Opportunities for advancement 

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