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Associate Customer Service Representative Jobs in Portland, OR

Bedrosians

Customer Service Representative

Portland, OR

$17 - $23/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments ... Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary ...

Bedrosians

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments ... Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary ...

Maxcess

Customer Service Representative

Camas, WA · On-site

$17.50 - $24/hr

Customer Service Representative Camas, WA Primary Responsibility: Support the management of the ... Associate degree with 3 - 5 years' Customer Service experience OR * GED/high school diploma with a ...

GATEWAY SERVICES, INC.

Customer Service Representative

Portland, OR · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative/Route Service Representative - West Coast Pet Memorial Portland, OR Monday to Friday - 7:00AM - 3:30PM Full-Time (40 hours + overtime as needed) Pay Range: $22.00-$25 ...

Maxcess International

Customer Service Representative

Camas, WA · On-site

$18.25 - $24.75/hr

There are three customer service representative tiers that define levels of training, ability, and ... Associate degree with 3 - 5 years' Customer Service experience OR * GED/high school diploma with a ...

Maxcess International

Customer Service Representative

Camas, WA · On-site

$17.50 - $24/hr

There are three customer service representative tiers that define levels of training, ability, and ... Associate degree with 3 - 5 years' Customer Service experience OR * GED/high school diploma with a ...

Maxcess International

Customer Service Representative

Camas, WA · On-site

$18.25 - $24.75/hr

There are three customer service representative tiers that define levels of training, ability, and ... Associate degree with 3 - 5 years' Customer Service experience OR * GED/high school diploma with a ...

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand ...

StaffMyAgency LLC

Customer Service Representative

Battle Ground, WA · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sales and service experience (outside sales or inside sales representative, retail sales associate ... Ability to assess customer needs and conduct effective interviews * Ability to effectively relate ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Portland, OR

Associate Customer Service Representative information

See Portland, OR salary details

$9

$18

$29

How much do associate customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for associate customer service representative in Portland, OR is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.38 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Portland, OR?

The most popular types of Customer Service Representative jobs in Portland, OR are:

What cities near Portland, OR are hiring for Associate Customer Service Representative jobs?

Cities near Portland, OR with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,465 per year, or $18 per hour.

Customer Service Representative

Bedrosians

Portland, OR

$17 - $23/hr

Full-time

Re-posted 17 days ago

Job description

Vision Statement for the Position

You are the face of the company.  You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience.

Job Overview

Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes.

As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions.  You are positive, helpful, and know how to listen and clearly communicate with your customers.

Duties

  • Work cooperatively in team environment
  • Greet and assist customers with selections and follow-through on their orders
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Answer phone inquiries including over the phone orders
  • Assist with stock checks, pricing, freight quotes and processing orders
  • Process P/O's and receivings for product lines
  • Develop basic understanding of design and color
  • Resolve customer service issues
  • Multitask and prioritize work through effective time management
  • Maintain a neat and organized workspace
  • Work within the framework of the company's defined policies, procedures, goals, and directives.
  • Any other duties required of the position

Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to:

  • Gain knowledge of all current and new product lines
  • Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
  • Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
  • Comply with all safety policies and protocols

Minimum Qualifications

  • High School Degree or equivalent
  • Excellent email and computer skills
  • Positive attitude
  • Excellent and professional phone skills
  • Excellent verbal English communication skills
  • Detail-oriented
  • Self-motivated and proactive'willing to take the extra step!
  • Demonstrate integrity, professionalism, and perseverance
  • Possess a flexible work schedule
  • Ability to lift up to 65 lbs.
  • Prior customer service experience is a plus
  • Bi-lingual in Spanish a plus

 

Company Overview

In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.

Values

We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.

Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract.  To be considered for this position please complete a quick 3 minute application through our Careers page: https://bedrosians.applicantpro.com/jobs/

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