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Associate Customer Service Representative Jobs in Portland, OR

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit ...

Classet

Customer Service Representative

Tigard, OR

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit ...

Swagelok Alaska

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Leadership longevity with a focus on associate and team development * Performance-based bonuses 3% ...

Swagelok

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Leadership longevity with a focus on associate and team development * Performance-based bonuses 3% ...

Swagelok Northwest (US)

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are seeking a highly skilled and motivated Customer Service Representative, preferably with ... Leadership longevity with a focus on associate and team development * Performance-based bonuses 3% ...

dbi

Customer Service Representative

Happy Valley, OR

$16.75 - $22.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

NPAworldwide

Customer Service Rep

Tualatin, OR · On-site

$45K - $60K/yr

Customer Service Representative Location: Tualatin, OR | Type: Full-Time | Base Salary: $45,000 - $60,000/year About the Role We are seeking an enthusiastic Customer Service Representative to join ...

MFCP INC

Customer Service Representative

Portland, OR

$17 - $23/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write ...

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Showing results 21-40

All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Portland, OR

Associate Customer Service Representative information

See Portland, OR salary details

$9

$18

$29

How much do associate customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for associate customer service representative in Portland, OR is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.38 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Portland, OR?

The most popular types of Customer Service Representative jobs in Portland, OR are:

What cities near Portland, OR are hiring for Associate Customer Service Representative jobs?

Cities near Portland, OR with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,465 per year, or $18 per hour.

Customer Service Representative

LeAnn Dodge - State Farm Agency

Battle Ground, WA

$22 - $28/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

LeAnn Dodge State Farm Agency, located in Battle Ground, WA, is currently looking for a positive, professional, self-starter to join our team as a Customer Service Representative. This is a well-established agency and we are adding this position due to growth.


We strive for excellence in our customer care and in making a positive impact. If you like connecting with people and learning and adding value, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.


Responsibilities include but not limited to:

  • Answer phones and greet clients.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.


You will receive:

  • Base pay $22 - $28 per hour or higher depending on experience
  • Bonus and commission
  • Year-end bonus based on growth of business
  • Paid time off (vacation and sick days)
  • Medical/Dental/Vision (75% employer paid)
  • 401(k) with 4% match after one year of employment
  • Experienced team with culture of support, coaching and growth mindset
  • Opportunity for development and advancement to other roles within the agency


Requirements

  • Sales and service experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property & Casualty license highly preferred (must be able to obtain)
  • Life and Health license highly preferred (must be able to obtain)


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.