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Associate Customer Service Representative Jobs in Portland, OR

Mr. Handyman

Customer Service Representative

Tigard, OR · On-site

$15/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The CSR will build positive, professional relationships with our customers and technicians. The CSR answers phones/texts/emails, accurately captures and understands the customer needs, schedules ...

Mr. Handyman

Customer Service Representative

Lake Oswego, OR · On-site

$15/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The CSR will build positive, professional relationships with our customers and technicians. The CSR answers phones/texts/emails, accurately captures and understands the customer needs, schedules ...

Puget Collision

Customer Service Rep

Portland, OR · On-site

$18.50 - $25.50/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Classic Collision

Customer Service Representative

Portland, OR · On-site

$17 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative $17 - $24 Per Hour Classic Collision is now hiring a Customer Service Representative . Classic Collision was established in 1983 in Atlanta, Georgia with one single ...

Puget Collision

Customer Service Rep

Gladstone, OR · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

Puget Collision

Customer Service Rep

Clackamas, OR · On-site

$16.75 - $22.75/hr

Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to ...

U-Haul

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Sherwood, OR · On-site

$17.25 - $23.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

HireNow Staffing

Customer Service Representative

Tualatin, OR

$45K - $60K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is actively recruiting a seasoned, highly skilled Customer Service ...

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Showing results 41-60

All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Portland, OR

Associate Customer Service Representative information

See Portland, OR salary details

$9

$18

$29

How much do associate customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for associate customer service representative in Portland, OR is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.38 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Portland, OR?

The most popular types of Customer Service Representative jobs in Portland, OR are:

What cities near Portland, OR are hiring for Associate Customer Service Representative jobs?

Cities near Portland, OR with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,465 per year, or $18 per hour.

Customer Service Representative

Mr. Handyman

Tigard, OR • On-site

$15/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 26 days ago

Job description

We are a local general contractor, "Mr. Handyman", seeking a friendly and outgoing Customer Service Representative with 3-5 years of experience for our office located in the Kruse Way area of Lake Oswego.
The CSR will build positive, professional relationships with our customers and technicians. The CSR answers phones/texts/emails, accurately captures and understands the customer needs, schedules technician and estimate appointments, and provides over the phone estimates.
The CSR provides prompt, friendly and professional responses to all customer inquiries, fields initial stage complaints, is organized, detail oriented, and works independently. The CSR will develop positive working relationships with our service technicians, vendors, and other contacts. Industry experience is preferred but not required.
Job duties include:
  • Answer phones and schedule appointments
  • Understand customer needs and accurately captures the scope of job
  • Respond to customer inquiries, check email and voice mail, and promptly return calls
  • Coordinate, communicate and review jobs with service technicians
  • Make appointment confirmation and follow up calls
  • Monitor receivables and payables
  • Monitor social media and lead source systems
  • Assist owner and team as needed

Requirements:
  • High school diploma or equivalent
  • Ability to multi-task and proactive in problem solving
  • Highly organized and detail oriented
  • Excellent verbal and written communication skills
  • Ability to type 55 wpm and general office skills
  • Reliable and punctual
  • Valid drivers license and acceptable record
  • Excel in a team environment
  • Intermediate Microsoft Office user

Compensation includes: $15/hour to start, bonus potential, paid holidays, PTO, 401K, medical/dental, and other benefits. At Mr. Handyman, we perform great work and treat our people and customers with the respect they deserve. We believe in having fun along the way.
If you are interested in this position, please reply with your resume and cover letter. Your reply should include current contact information. First contact will generally be via phone. To learn more about Mr. Handyman, please visit "mrhandyman.com".
For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Notice
Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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