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Customer Sales And Service Representative Jobs (NOW HIRING)

Wabtec

Sales/Service Representative

CT · Remote

We put our customers first - exemplified by our mission: "Unlock our customers' potential by ... Wabtec is seeking a qualified Sales/Service Representative to join our team Sales Department. The ...

Wabtec

Sales/Service Representative

NJ · Remote

We put our customers first - exemplified by our mission: "Unlock our customers' potential by ... Wabtec is seeking a qualified Sales/Service Representative to join our team Sales Department. The ...

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Customer Sales And Service Representative information

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How much do customer sales and service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer sales and service representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What does a customer sales and service representative do?

A Customer Sales and Service Representative is responsible for assisting customers with their inquiries, processing sales transactions, and resolving any issues related to products or services. They serve as the main point of contact between the company and its customers, providing information, recommendations, and support. Additionally, they may handle complaints, follow up on leads, and ensure customer satisfaction to help drive repeat business and loyalty.

What are the key skills and qualifications needed to thrive as a customer sales and service representative, and why are they important?

To thrive as a Customer Sales and Service Representative, you need strong communication, problem-solving, and sales abilities, often supported by a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help build trust and rapport with customers. These skills and qualities are vital for delivering excellent service, resolving issues efficiently, and driving customer satisfaction and loyalty.

What are some common challenges faced by customer sales and service representatives, and how can they be overcome?

Customer Sales and Service Representatives often encounter challenges such as handling difficult customers, meeting sales targets, and efficiently managing multiple tasks. Overcoming these challenges typically involves developing strong communication and active listening skills, staying patient under pressure, and being adaptable to rapidly changing customer needs. Many organizations provide ongoing training and support, as well as opportunities to collaborate with team members to share best practices, which can greatly aid in managing these demands successfully.

What is the difference between Customer Sales And Service Representative vs Customer Support Specialist?

AspectCustomer Sales And Service RepresentativeCustomer Support Specialist
Primary RoleHandles sales inquiries, processes transactions, and provides customer serviceProvides technical support, troubleshooting, and resolves product or service issues
Required SkillsCommunication, sales techniques, product knowledgeTechnical knowledge, problem-solving, communication
Work EnvironmentCall centers, retail, office settingsCall centers, technical support centers, online chat
Common CertificationsCustomer service certifications, sales trainingTechnical certifications, product-specific training

While both roles involve assisting customers, the Customer Sales And Service Representative focuses on sales and general customer service, whereas the Customer Support Specialist emphasizes technical support and troubleshooting. Both roles require strong communication skills and often share similar work environments, but their core responsibilities differ based on sales versus technical support focus.

Is remote customer sales and service representative a stressful job?

Remote customer sales and service representatives often experience stress due to high call volumes, meeting sales targets, and handling customer complaints. The job requires strong communication skills, patience, and the ability to manage multiple tasks in a fast-paced environment. Stress levels can vary based on workload, company policies, and individual resilience.
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Customer Sales And Service Representative jobs near you
Infographic showing various Customer Sales And Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply

Ledyard, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Assist customers with their questions and needs, either in person, via the phone or through online ordering

  • Pull and prepare inventory orders for customer pick up or delivery

  • Demonstrate exceptional customer service to all SiteOne customers

SiteOne Landscape Supply rating

8.0

Company rating: 8.0 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

119th of 429 rated retail wholesalers

Job description

Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!


Position Overview

Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you’ll do:

  • Demonstrate exceptional customer service to all SiteOne customers
  • Cultivate and manage strong relationships with customers
  • Assist customers with their questions and needs, either in person, via the phone or through online ordering
  • Pull and prepare inventory orders for customer pick up or delivery
  • Proactively identify and capitalize on opportunities to grow sales with current and potential customers
  • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
  • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking
  • Minimum of 1 year experience in a retail or wholesale setting, preferred
  • Excellent customer service skills
  • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
  • Ready and willing to learn and adopt new technologies and ways of working
  • Ability to think quickly and make sound decisions
  • Inventory management experience helpful
  • Must be able to lift a minimum of 50 pounds
  • High school diploma or equivalent preferred

Compensation & Benefits:

  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • DailyPay available!
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Company Apparel and Work Boot Vouchers
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  • Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.  

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:

  • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
  • All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/
  • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
  • You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm

Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.

$17.18 - $21.33Qualifications:
  • Minimum of 1 year experience in a retail or wholesale setting, preferred
  • Excellent customer service skills
  • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
  • Ready and willing to learn and adopt new technologies and ways of working
  • Ability to think quickly and make sound decisions
  • Inventory management experience helpful
  • Must be able to lift a minimum of 50 pounds
  • High school diploma or equivalent preferred

Compensation & Benefits:

  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • DailyPay available!
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Company Apparel and Work Boot Vouchers
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  • Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.  

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:

  • SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
  • All SiteOne job openings and updates will be posted on our official careers page: https://careers.siteone.com/
  • SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
  • You can always reach our SiteOne team directly at Recruiting@siteone.com to confirm

Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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About SiteOne Landscape Supply

Sourced by ZipRecruiter

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 630 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Industry

Wholesale

Company size

1,001 - 5,000 Employees

Headquarters location

Roswell, GA, US

Year founded

2001

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