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$42

How much do customer sales and service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer sales and service representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Customer Sales And Service Representative vs Customer Support Specialist?

AspectCustomer Sales And Service RepresentativeCustomer Support Specialist
Primary RoleHandles sales inquiries, processes transactions, and provides customer serviceProvides technical support, troubleshooting, and resolves product or service issues
Required SkillsCommunication, sales techniques, product knowledgeTechnical knowledge, problem-solving, communication
Work EnvironmentCall centers, retail, office settingsCall centers, technical support centers, online chat
Common CertificationsCustomer service certifications, sales trainingTechnical certifications, product-specific training

While both roles involve assisting customers, the Customer Sales And Service Representative focuses on sales and general customer service, whereas the Customer Support Specialist emphasizes technical support and troubleshooting. Both roles require strong communication skills and often share similar work environments, but their core responsibilities differ based on sales versus technical support focus.

What are some common challenges faced by customer sales and service representatives, and how can they be overcome?

Customer Sales and Service Representatives often encounter challenges such as handling difficult customers, meeting sales targets, and efficiently managing multiple tasks. Overcoming these challenges typically involves developing strong communication and active listening skills, staying patient under pressure, and being adaptable to rapidly changing customer needs. Many organizations provide ongoing training and support, as well as opportunities to collaborate with team members to share best practices, which can greatly aid in managing these demands successfully.

What does a customer sales and service representative do?

A Customer Sales and Service Representative is responsible for assisting customers with their inquiries, processing sales transactions, and resolving any issues related to products or services. They serve as the main point of contact between the company and its customers, providing information, recommendations, and support. Additionally, they may handle complaints, follow up on leads, and ensure customer satisfaction to help drive repeat business and loyalty.

What are the key skills and qualifications needed to thrive as a customer sales and service representative, and why are they important?

To thrive as a Customer Sales and Service Representative, you need strong communication, problem-solving, and sales abilities, often supported by a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help build trust and rapport with customers. These skills and qualities are vital for delivering excellent service, resolving issues efficiently, and driving customer satisfaction and loyalty.

What cities are hiring for Customer Sales And Service Representative jobs?

Cities with the most Customer Sales And Service Representative job openings:

Who are the top companies hiring for Customer Sales And Service Representative jobs?

The top employers for Customer Sales And Service Representative jobs are:

What states have the most Customer Sales And Service Representative jobs?

States with the most job openings for Customer Sales And Service Representative jobs include:

What are popular job titles related to Customer Sales And Service Representative jobs?

For Customer Sales And Service Representative jobs, the most frequently searched job titles are:

Customer Sales And Service Representative jobs near you
Infographic showing various Customer Sales And Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Sales & Service Representative

Applied Industrial Technologies

Spartanburg, SC • On-site

Full-time

Retirement

Re-posted 16 days ago

Applied Industrial Technologies rating

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

268th of 418 rated retail wholesalers

Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Spartanburg, SC. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
  • A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
  • Professional development and training
  • Great work / life balance
  • Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
  • Join a local team with company backing

What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
  • Process customer inquiries, quotes, order processing, expediting / returns
  • Sourcing parts
  • Assist in generating sales
  • Help in the stockroom as needed
  • Driving and Delivering Material to Customers

Requirements:
  • 1+ year customer service or inside sales experience
  • Strong attention to detail
  • High school diploma or equivalent
  • Must be able to lift up to 50 lbs.
  • Valid driver's license & clean driving record (MVR)
  • This position is not eligible for relocation benefits and is expected to be performed on site.
  • Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Come for the job. Stay for the career. Apply for immediate consideration!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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