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Customer Sales And Service Representative Jobs (NOW HIRING)

Ethos Concepts Inc

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Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1K/wk

Customer Sales & Service Representative Full-Time | In-Person Location: Philadelphia, PA & Surrounding Areas Company: Ethos Concepts If you're ready to start the year with fresh momentum and real ...

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How much do customer sales and service representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer sales and service representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Customer Sales And Service Representative vs Customer Support Specialist?

AspectCustomer Sales And Service RepresentativeCustomer Support Specialist
Primary RoleHandles sales inquiries, processes transactions, and provides customer serviceProvides technical support, troubleshooting, and resolves product or service issues
Required SkillsCommunication, sales techniques, product knowledgeTechnical knowledge, problem-solving, communication
Work EnvironmentCall centers, retail, office settingsCall centers, technical support centers, online chat
Common CertificationsCustomer service certifications, sales trainingTechnical certifications, product-specific training

While both roles involve assisting customers, the Customer Sales And Service Representative focuses on sales and general customer service, whereas the Customer Support Specialist emphasizes technical support and troubleshooting. Both roles require strong communication skills and often share similar work environments, but their core responsibilities differ based on sales versus technical support focus.

What are some common challenges faced by Customer Sales and Service Representatives, and how can they be overcome?

Customer Sales and Service Representatives often encounter challenges such as handling difficult customers, meeting sales targets, and efficiently managing multiple tasks. Overcoming these challenges typically involves developing strong communication and active listening skills, staying patient under pressure, and being adaptable to rapidly changing customer needs. Many organizations provide ongoing training and support, as well as opportunities to collaborate with team members to share best practices, which can greatly aid in managing these demands successfully.

What does a Customer Sales and Service Representative do?

A Customer Sales and Service Representative is responsible for assisting customers with their inquiries, processing sales transactions, and resolving any issues related to products or services. They serve as the main point of contact between the company and its customers, providing information, recommendations, and support. Additionally, they may handle complaints, follow up on leads, and ensure customer satisfaction to help drive repeat business and loyalty.

What are the key skills and qualifications needed to thrive as a Customer Sales and Service Representative, and why are they important?

To thrive as a Customer Sales and Service Representative, you need strong communication, problem-solving, and sales abilities, often supported by a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help build trust and rapport with customers. These skills and qualities are vital for delivering excellent service, resolving issues efficiently, and driving customer satisfaction and loyalty.
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What states have the most Customer Sales And Service Representative jobs? States with the most job openings for Customer Sales And Service Representative jobs include:
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Customer Sales And Service Representative jobs near you
Infographic showing various Customer Sales And Service Representative job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, 5% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.
Customer Sales & Service Representative

Customer Sales & Service Representative

Applied Industrial Technologies

Indianapolis, IN • On-site

Full-time

Retirement

Posted 10 days ago

Applied Industrial Technologies rating

6.9

Company rating: 6.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

208th of 338 rated retail wholesalers

Job description

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Indianapolis, IN service centerIn this role, you'll provide professional and timely support to our sales team and customers.
As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in.
Why join AIT?
In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
  • A lasting career - career paths are available in sales, operations, or management throughout the country
  • Professional development and training
  • Great work/life balance
  • Team oriented company culture

What you'll do:
In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships.
  • Solve customer inquiries, prepare quotes, process/expedite orders & returns
  • Source parts from suppliers nationwide
  • Assist in generating sales by upselling, adding on, & educating customers
  • Assemble hoses for walk-in customers
  • Help in the stockroom & deliver orders to customers as needed

Qualifications & Skills:
  • 1+ year customer service, inside sales, mechanical or maintenance experience required. Hydraulic experience preferred
  • High school diploma, GED or equivalent required
  • Must be able to lift up to 50 lbs.
  • Proficient in Microsoft Office & data entry software
  • Attention to detail, time management, organization, & communication
  • Valid driver's license & clean driving record (MVR)

Come for the job. Stay for the career. Apply for immediate consideration!
#LI-AV1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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