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Customer Relationship Management Jobs (NOW HIRING)

Scientific Games

CRM Manager

Position Summary Summary As a CRM & Lifecycle Marketing Manager supporting both Loyalty and iLottery business growth, you will be responsible for developing and growing client capabilities while ...

Holley Performance

CRM Manager

Bowling Green, KY · On-site

Position Summary The CRM Manager supports Holley's Customer 360 vision by executing the hands on work required to build, maintain, and optimize CRM programs in HubSpot. This role focuses on daily ...

DAZN

CRM Manager

New York, NY · On-site

$60K - $80K/yr

Are you a CRM manager/Lifecycle marketing manager looking for your next step in a fast-paced, global sports business? Do you thrive in commercial, target-driven environments and enjoy building ...

The Lemoine Company

CRM Manager

New Orleans, LA · On-site

You'll help us harness our CRM's full potential to boost efficiency, improve decision-making, and accelerate growth. You'll champion data integrity, convert customer insights into actionable ...

Mohr Talent

CRM Manager

Manhattan, NY · On-site

About the Opportunity Ready to take your CRM career to the next level? We're partnering with a fast-growing company to find a CRM Manager who's excited to make a real impact. This is your chance to ...

New

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Position DescriptionThe CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven decision ...

Lotto.com

CRM Manager

Hopkinton, MA · On-site

Lotto.com Inc. is seeking a Marketing Coordinator who will be assisting the Director of Marketing across digital media, CRM management and helping coordinate campaigns with Lotto.com's media agency ...

Atlanta Fibroid Center

CRM Specialist

Smyrna, GA · On-site

$22 - $25/hr

The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...

Get Raw Nutrition

About the Role We're looking for a CRM Manager who is equal parts strategist and project manager. This person will own our customer relationship, email, and SMS marketing programs end-to-end, keep ...

Havas

CRM Director

San Francisco, CA · On-site

Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...

Havas

CRM Director

San Francisco, CA · On-site

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

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How much do customer relationship management jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer relationship management in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

What is customer relationship management?

Customer Relationship Management (CRM) refers to strategies, practices, and technologies that companies use to manage and analyze interactions with current and potential customers. The goal of CRM is to improve customer service relationships, assist in customer retention, and drive sales growth. CRM systems help organizations streamline processes, organize information, and ensure that all customer interactions are tracked and managed efficiently. This enables businesses to better understand customer needs and provide more personalized service.

What are some common challenges faced by professionals in customer relationship management roles, and how can they be addressed?

Customer Relationship Management (CRM) professionals often encounter challenges such as managing large volumes of customer data, ensuring data accuracy, and maintaining personalized communication at scale. Additionally, aligning CRM strategies with evolving customer expectations and coordinating across sales, marketing, and support teams can be complex. Addressing these challenges typically involves regular data audits, leveraging automation tools for segmentation and communication, and fostering strong interdepartmental collaboration to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in customer relationship management, and why are they important?

To excel in Customer Relationship Management (CRM), you need strong interpersonal skills, analytical thinking, and a background in sales, marketing, or business administration. Familiarity with CRM platforms like Salesforce or HubSpot, and relevant certifications, are highly valuable. Exceptional communication, problem-solving abilities, and a customer-centric mindset help professionals build lasting relationships and resolve issues effectively. These skills and tools are essential for driving customer satisfaction, loyalty, and business growth.

What is the difference between Customer Relationship Management vs Customer Service Representative?

AspectCustomer Relationship ManagementCustomer Service Representative
Primary RoleDeveloping and maintaining long-term customer relationships, analyzing customer data, and implementing strategies to enhance customer loyalty.Handling customer inquiries, resolving issues, and providing support to ensure customer satisfaction.
Required SkillsCRM software proficiency, communication, data analysis, strategic thinkingCommunication, problem-solving, product knowledge, interpersonal skills
Work EnvironmentOffice-based, often involving CRM systems and data analysis toolsCall centers, retail, or office settings with direct customer interaction
Common Employer TypesRetail, finance, technology companiesRetail stores, service providers, telecom companies

While both roles focus on customer interactions, Customer Relationship Management involves strategic planning and data analysis to foster long-term loyalty, whereas Customer Service Representatives primarily handle immediate customer issues and support. Understanding these differences helps in choosing the right career path or job focus within customer-centric industries.

What do customer relationship management do?

Customer Relationship Management (CRM) professionals manage a company's interactions with current and potential customers by using CRM software to analyze data, improve customer service, and support sales and marketing efforts. They develop strategies to enhance customer satisfaction, retention, and loyalty, often working closely with sales, marketing, and support teams.
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Customer Relationship Management jobs near you
Infographic showing various Customer Relationship Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,649 per year, or $26.8 per hour.

Customer Relationship Management (CRM)

Princeton, NJ • Remote

SRP Systems Inc
Software Development • 11 - 50 employees
Learn more about SRP Systems Incexternal

Contractor

Re-posted 11 days ago

Job description

Company Description

SRP is a big data startup company located in Princeton, NJ focused on Dynamic Pricing, run
by seasoned alumni from Stanford University and Wharton.

Job Description

Title: Customer Relationship Management (CRM)

Location: Princeton, NJ (remote)

Job Requirements:

  • A minimum of three years of experience working as a data scientist
  • Experience in any of those CRM solutions (Salesforce, Zoho or Insightly)
Additional Information

This is a Full time project

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