ZipRecruiter

Log In

1

Customer Relationship Management Jobs (NOW HIRING)

Domaine

CRM Specialist

We're looking for a CRM Specialist to help execute and grow lifecycle marketing programs for Domaine's clients. This is a hands-on role at the intersection of strategy, creative, and execution. You ...

Pacific Sunwear Stores LLC

CRM Specialist

Anaheim, CA · On-site

$75K/yr

Responsible for day-to-day management of CRM campaign processes from design through deployment and contributing to meet sales growth targets for the CRM Marketing channels. A day in the life, what ...

Michael Kors

Manager, CRM

Manhattan, NY · On-site

... VIC customer base and other priority customer segments (e.g. new, locals, lapsed...) In ... Its fierce spirit of independence and progressivism fuels its relationships with the world's most ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations * Experience in in translate functional ...

SonSoft Inc.

Sugar CRM

Cupertino, CA · On-site

They are seeking a Senior Sugar CRM Developer with extensive experience in technology consulting and SugarCRM development to contribute to their growing team. Responsibilities : • At least 5 years ...

Cook Systems

Manager, CRM Technology

Tallahassee, FL · On-site

Oversee the integration of CRM technologies with various customer service channels, such as mail, email, web, and call center. * Ensure alignment of data management, infrastructure, and development ...

Sonsoft Inc

Sugar CRM

Sunnyvale, CA · On-site

Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...

Sunstar

CRM Marketing Manager

Schaumburg, IL · On-site

The CRM Manager is responsible for defining and leading customer relationship management (CRM) and lifecycle marketing strategy across both the Retail Consumer and Professional Dental business ...

NGA Group Inc

MS CRM

Washington, DC · On-site

... CRM developments Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Sonsoft Inc

Sugar CRM

Cupertino, CA

Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...

bet365

CRM Manager, Sports

Denver, CO · On-site

$105K - $130K/yr

As a CRM Manager, Sports you will develop the promotional strategy & lead in building customer loyalty for all user lifecycles through promotional offers and best in class user journeys. Through ...

Taxwell

Manager, CRM Operations

This individual will lead the CRM Operations team while remaining hands-on when needed, particularly during high-volume periods, complex deployments, and critical business initiatives. The Manager ...

Turning Point Action

HubSpot CRM Specialist

Phoenix, AZ · On-site

They are seeking a skilled CRM Specialist with expertise in HUBSPOT software to analyze data and support field teams in refining their strategies. Responsibilities : • Utilize HUBSPOT software to ...

NELNET BUSINESS SOLUTIONS

CRM Solutions Architect

$130K - $150K/yr

The CRM Solutions Architect will drive the technology vision and architecture for the organization's CRM platform(s), leading the design of scalable, secure, and integrated solutions that support ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Relationship Management Jobs

Customer Relationship Management information

See salary details

$12

$26

$50

How much do customer relationship management jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer relationship management in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

What is customer relationship management?

Customer Relationship Management (CRM) refers to strategies, practices, and technologies that companies use to manage and analyze interactions with current and potential customers. The goal of CRM is to improve customer service relationships, assist in customer retention, and drive sales growth. CRM systems help organizations streamline processes, organize information, and ensure that all customer interactions are tracked and managed efficiently. This enables businesses to better understand customer needs and provide more personalized service.

What are some common challenges faced by professionals in customer relationship management roles, and how can they be addressed?

Customer Relationship Management (CRM) professionals often encounter challenges such as managing large volumes of customer data, ensuring data accuracy, and maintaining personalized communication at scale. Additionally, aligning CRM strategies with evolving customer expectations and coordinating across sales, marketing, and support teams can be complex. Addressing these challenges typically involves regular data audits, leveraging automation tools for segmentation and communication, and fostering strong interdepartmental collaboration to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in customer relationship management, and why are they important?

To excel in Customer Relationship Management (CRM), you need strong interpersonal skills, analytical thinking, and a background in sales, marketing, or business administration. Familiarity with CRM platforms like Salesforce or HubSpot, and relevant certifications, are highly valuable. Exceptional communication, problem-solving abilities, and a customer-centric mindset help professionals build lasting relationships and resolve issues effectively. These skills and tools are essential for driving customer satisfaction, loyalty, and business growth.

What is the difference between Customer Relationship Management vs Customer Service Representative?

AspectCustomer Relationship ManagementCustomer Service Representative
Primary RoleDeveloping and maintaining long-term customer relationships, analyzing customer data, and implementing strategies to enhance customer loyalty.Handling customer inquiries, resolving issues, and providing support to ensure customer satisfaction.
Required SkillsCRM software proficiency, communication, data analysis, strategic thinkingCommunication, problem-solving, product knowledge, interpersonal skills
Work EnvironmentOffice-based, often involving CRM systems and data analysis toolsCall centers, retail, or office settings with direct customer interaction
Common Employer TypesRetail, finance, technology companiesRetail stores, service providers, telecom companies

While both roles focus on customer interactions, Customer Relationship Management involves strategic planning and data analysis to foster long-term loyalty, whereas Customer Service Representatives primarily handle immediate customer issues and support. Understanding these differences helps in choosing the right career path or job focus within customer-centric industries.

What do customer relationship management do?

Customer Relationship Management (CRM) professionals manage a company's interactions with current and potential customers by using CRM software to analyze data, improve customer service, and support sales and marketing efforts. They develop strategies to enhance customer satisfaction, retention, and loyalty, often working closely with sales, marketing, and support teams.
More about Customer Relationship Management jobs

What cities are hiring for Customer Relationship Management jobs?

Cities with the most Customer Relationship Management job openings:

What are the most commonly searched types of Customer Relationship Management jobs?

The most popular types of Customer Relationship Management jobs are:

What states have the most Customer Relationship Management jobs?

States with the most job openings for Customer Relationship Management jobs include:

What job categories do people searching Customer Relationship Management jobs look for?

The top searched job categories for Customer Relationship Management jobs are:

Customer Relationship Management jobs near you
Infographic showing various Customer Relationship Management job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $55,649 per year, or $26.8 per hour.

CRM Specialist

Remote

Domaine
See more jobs at Domaineexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Meet Domaine, the world's largest independent Shopify design and development partner, formed by the union of Half Helix and Tomorrow. We are a team of commerce experts dedicated to creating, building, and growing beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.
We're looking for a CRM Specialist to help execute and grow lifecycle marketing programs for Domaine's clients.
This is a hands-on role at the intersection of strategy, creative, and execution. You'll work alongside CRM Strategists to bring lifecycle programs to life across email, SMS, push, and in-app messaging, owning everything from campaign briefs and segmentation to platform execution, QA, reporting, and optimization.
We're looking for someone who understands both the details and the bigger picture. You should be comfortable building campaigns and flows inside platforms like Klaviyo, analyzing performance to uncover opportunities, managing multiple client priorities, and collaborating with strategists, creatives, developers, and clients to keep work moving. The right person is highly organized, curious, and excited about finding new ways to drive engagement, retention, and revenue throughout the customer lifecycle.
Responsibilities:
  • Co-manage clients alongside CRM Team Strategists, managing and setting the pace for all day to day operations of lifecycle marketing.
  • Email brief production, copywriting and design instruction for emails, SMS, MMS, Push notifications, and In-App Messaging.
  • Campaign project management & production timeline coordination between client(s), designer(s), coder(s), and strategist(s) to ensure asset completion is executed to proper specifications.
  • Execute email sends, including building advanced segments, QA, scheduling and deploying email and SMS sends in conjunction with content calendar
  • Flow logic setup, testing & timing optimization, ensuring communications are running properly.
  • Client communication & coordination; create, schedule, and conduct meetings, as required.
  • Create monthly reporting, supporting the client team Strategist, analyzing campaign & creative performance and communicating insights internally and to client teams
  • Stay up to date on lifecycle best practices, industry happenings and international compliance; ensure ongoing platform enablement of new ESP features and functionality.
  • Participate in campaigns and initiatives for new client acquisition, including list growth strategies, sign up form creation and other omni-channel tactics to support email & SMS sign ups
  • Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Qualifications:
  • Excellent time management and communication skills
  • 3+ years of experience in email + SMS marketing production, with at least 1 year in an agency setting
  • Familiarity with with HTML/CSS Required
  • Hands on keyboards experience working with a variety of platforms (Klaviyo, SFMC, Iterable, Braze, Attentive, Postscript, etc.,) a plus
  • Experience with eCommerce/ Retail brands and platforms, and the relevant ecosystem tech stack for email + SMS
  • Proven track record of exceptional performance in building lifecycle marketing revenue
  • Mobile App, Mobile Push, Web Push, In-App Messaging experience a plus
  • Highly process oriented, with the ability to project manage competing priorities in a disciplined manner while openly communicating with multiple stakeholders
  • Strong writing experience coupled with a drive to constantly improve your ability to connect through the written word
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Self-starter with a strong sense of ownership and the ability to work independently in a fast-paced, dynamic environment

PERKS & BENEFITS
  • Competitive Healthcare with Dental & Vision
  • Retirement savings plan with employer matching
  • Competitive PTO policy with paid time off at end of year
  • Flexible working schedule
  • Remote-first culture
  • Home office stipend
  • Apple gear
  • Continued education and personal development opportunities

We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Apply