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Customer Relationship Management Jobs (NOW HIRING)

Copper Run Capital LLC

CRM Administrator

Columbus, OH · On-site

We're looking for a hands-on CRM Administrator to own and optimize our HubSpot environment. This is a key operational role sitting at the intersection of operations and our deal teams. You'll be the ...

Inspira Education

CRM Administrator

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

Creighton University

CRM Developer

Omaha, NE

The CRM Developer is responsible for designing, developing, implementing, and supporting delivered and customized solutions within Creighton University's CRM (Salesforce) platform. The CRM Developer ...

Harper Group

CRM Lead

San Francisco, CA · On-site

$150K - $190K/yr

  • Medical

  • Dental

  • Vision

CRM Lead Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple bet: turning expert ...

Smith Seckman Reid, Inc

CRM I

Tampa, FL · On-site

Maintain accurate opportunity, lead, and activity records in the CRM; uphold disciplined capture and pipeline practices. * Resolve project and relationship issues proactively; facilitate timely ...

OnLogic

CRM Specialist

Cary, NC · On-site

  • Retirement

Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building measurement and approval tools to proactively accelerate deal velocity. The team you will be joining:

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Leap

CRM Specialist

Columbia, MD

Position Overview We are seeking a dynamic and detail-oriented CRM Specialist to join our team. In this role, you will lead engaging Zoom training sessions, manage customer projects, provide backend ...

Massive Rocket

CRM Developer

As a CRM Developer (Braze) at Massive Rocket, you'll play a hands-on technical role supporting a major platform merger and migration for an insurance client. Your primary focus will be rebuilding and ...

Alay Home Care

CRM

Maple Shade, NJ · Remote

$45K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Join us as a Full Time Customer Relationship Manager at Alay Home Care in Bayonne, New Jersey. This position offers the flexibility of working from home, allowing you to balance your professional and ...

New

Sonsoft Inc

Sugar CRM

Sunnyvale, CA · On-site

At least 1 years of experience in Sugar CRM * At least 1 year of experience with Object Oriented programming in PHP * Experience of the Zend framework is a plus * At least 1 year of web development ...

SonSoft

Sugar CRM

Cupertino, CA · On-site

Sugar CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software ...

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Customer Relationship Management information

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How much do customer relationship management jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer relationship management in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

What is customer relationship management?

Customer Relationship Management (CRM) refers to strategies, practices, and technologies that companies use to manage and analyze interactions with current and potential customers. The goal of CRM is to improve customer service relationships, assist in customer retention, and drive sales growth. CRM systems help organizations streamline processes, organize information, and ensure that all customer interactions are tracked and managed efficiently. This enables businesses to better understand customer needs and provide more personalized service.

What are some common challenges faced by professionals in customer relationship management roles, and how can they be addressed?

Customer Relationship Management (CRM) professionals often encounter challenges such as managing large volumes of customer data, ensuring data accuracy, and maintaining personalized communication at scale. Additionally, aligning CRM strategies with evolving customer expectations and coordinating across sales, marketing, and support teams can be complex. Addressing these challenges typically involves regular data audits, leveraging automation tools for segmentation and communication, and fostering strong interdepartmental collaboration to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in customer relationship management, and why are they important?

To excel in Customer Relationship Management (CRM), you need strong interpersonal skills, analytical thinking, and a background in sales, marketing, or business administration. Familiarity with CRM platforms like Salesforce or HubSpot, and relevant certifications, are highly valuable. Exceptional communication, problem-solving abilities, and a customer-centric mindset help professionals build lasting relationships and resolve issues effectively. These skills and tools are essential for driving customer satisfaction, loyalty, and business growth.

What is the difference between Customer Relationship Management vs Customer Service Representative?

AspectCustomer Relationship ManagementCustomer Service Representative
Primary RoleDeveloping and maintaining long-term customer relationships, analyzing customer data, and implementing strategies to enhance customer loyalty.Handling customer inquiries, resolving issues, and providing support to ensure customer satisfaction.
Required SkillsCRM software proficiency, communication, data analysis, strategic thinkingCommunication, problem-solving, product knowledge, interpersonal skills
Work EnvironmentOffice-based, often involving CRM systems and data analysis toolsCall centers, retail, or office settings with direct customer interaction
Common Employer TypesRetail, finance, technology companiesRetail stores, service providers, telecom companies

While both roles focus on customer interactions, Customer Relationship Management involves strategic planning and data analysis to foster long-term loyalty, whereas Customer Service Representatives primarily handle immediate customer issues and support. Understanding these differences helps in choosing the right career path or job focus within customer-centric industries.

What do customer relationship management do?

Customer Relationship Management (CRM) professionals manage a company's interactions with current and potential customers by using CRM software to analyze data, improve customer service, and support sales and marketing efforts. They develop strategies to enhance customer satisfaction, retention, and loyalty, often working closely with sales, marketing, and support teams.
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Customer Relationship Management jobs near you
Infographic showing various Customer Relationship Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $55,649 per year, or $26.8 per hour.

CRM Administrator

Copper Run Capital LLC

Columbus, OH • On-site

Full-time

Posted 28 days ago

Job description

We're looking for a hands-on CRM Administrator to own and optimize our HubSpot environment. This is a key operational role sitting at the intersection of operations and our deal teams. You'll be the internal HubSpot expert: keeping our data clean, our automations running smoothly, and our team equipped to get the most out of the platform.
This role will work with every level in the organization to ensure our client and prospect data is optimized for our team. An ideal candidate has past HubSpot experience, loves solving process problems, and thrives in an environment where you wear multiple hats and your work has immediate, visible impact.
What You'll Do
  • Own day-to-day administration of our HubSpot portal, managing users, teams, permissions, and access controls
  • Build and maintain workflows, sequences, and automations that support sales and marketing processes
  • Maintain data quality, including deduplication, properties management, and lifecycle stage accuracy
  • Create and manage reports and dashboards that give leadership and team leads visibility into pipeline and performance
  • Manage integrations between HubSpot and other tools in our stack (e.g., email, calendar, third-party apps)
  • Onboard and train new team members on HubSpot best practices
  • Audit and clean up inactive workflows, lists, properties, and templates on a regular cadence
  • Partner with our Systems Developer, Deal Teams and other Operations staff for product enhancements and updates
  • Stay current with HubSpot product updates and proactively recommend improvements

What We're Looking For
  • 2–4 years of hands-on CRM administration experience; HubSpot experience strongly preferred
  • Solid understanding of CRM data structures, including contacts, companies, deals, and custom properties
  • Experience building workflows and automations without developer support
  • Comfort working with integrations and troubleshooting sync issues
  • Strong attention to detail and a genuine commitment to data hygiene
  • Experience integrating and leveraging AI tools to better understand and utilize CRM systems
  • Ability to translate business needs from non-technical stakeholders into CRM solutions

EEO STATEMENT (Equal Employment Opportunity)
Copper Run is an equal employment opportunity employer. We welcome all applicants and evaluate each on the basis of job qualification. We do not consider race, color, religion, gender, sexual orientation, gender identity, pregnancy, national origin, ancestry, citizenship, age, disability, genetic information, marital status, status as a covered veteran, status as a victim of domestic violence, or any other legally protected status in accordance with applicable federal, state, and local laws. This policy shall apply to all phases of the employment relationship including hiring, upgrading, promoting, disciplining, transferring, reducing in force, terminating, and compensating personnel. Furthermore, CR will provide reasonable accommodation.

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