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Customer Relationship Management Jobs in Wisconsin

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

Description The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

Hellermanntyton

CRM Administrator

Milwaukee, WI · On-site

$70 - $100/hr

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

Koho Collective

WI · On-site

$70 - $90/hr

Geen losse tools, geen geforceerde processen, maar een CRM dat werkt en gedragen wordt, van marketeer tot account manager. HubSpot is daarin onze go-to: krachtig, snel evoluerend en op weg naar een ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations * Experience in in translate functional ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

ManpowerGroup

CRM & Data Manager

Milwaukee, WI · On-site

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

Manpower Group

CRM & Data Manager

Milwaukee, WI

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

Manpower

CRM & Data Manager

Milwaukee, WI · On-site

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

Nelnet, Inc.

CRM Solutions Architect

Madison, WI · On-site

$130 - $150/hr

The CRM Solutions Architect will drive the technology vision and architecture for the organization's CRM platform(s), leading the design of scalable, secure, and integrated solutions that support ...

Procom Services

CRM Developer/Analyst

Milwaukee, WI · On-site

Partner Relationship Management will implement CRM Dynamics On-Line replacing four existing Channel-based systems. IT commitments include integrations with SAP, security platforms, SharePoint and our ...

Qualysoft

For a long-term engagement supporting an internal CRM team and operations within an enterprise environment, we are looking for an experienced CRM Developer (Dynamics 365) to support implementation ...

Sonsoft Inc

MS Dynamics CRM ( Analyst )

Milwaukee, WI · On-site

At least 1 year of experience in Developing MS Dynamics CRM application using .NET, C#, JScript * At least 2 year of experience in software development life cycle. * At least 2 years of experience in ...

Hammond Power Solutions

CRM Intern

Baraboo, WI · On-site

$14.25 - $19/hr

This internship provides hands-on experience with customer relationship management (CRM) systems, data integrity practices, and business operations that drive commercial success. The role will ...

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All JobsCustomer Relationship Management JobsCustomer Relationship Management Jobs in Wisconsin

Customer Relationship Management information

See Wisconsin salary details

$12

$27

$50

How much do customer relationship management jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer relationship management in Wisconsin is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $31.54 per hour, depending on experience, location, and employer.

What is customer relationship management?

Customer Relationship Management (CRM) refers to strategies, practices, and technologies that companies use to manage and analyze interactions with current and potential customers. The goal of CRM is to improve customer service relationships, assist in customer retention, and drive sales growth. CRM systems help organizations streamline processes, organize information, and ensure that all customer interactions are tracked and managed efficiently. This enables businesses to better understand customer needs and provide more personalized service.

What are some common challenges faced by professionals in customer relationship management roles, and how can they be addressed?

Customer Relationship Management (CRM) professionals often encounter challenges such as managing large volumes of customer data, ensuring data accuracy, and maintaining personalized communication at scale. Additionally, aligning CRM strategies with evolving customer expectations and coordinating across sales, marketing, and support teams can be complex. Addressing these challenges typically involves regular data audits, leveraging automation tools for segmentation and communication, and fostering strong interdepartmental collaboration to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive in customer relationship management, and why are they important?

To excel in Customer Relationship Management (CRM), you need strong interpersonal skills, analytical thinking, and a background in sales, marketing, or business administration. Familiarity with CRM platforms like Salesforce or HubSpot, and relevant certifications, are highly valuable. Exceptional communication, problem-solving abilities, and a customer-centric mindset help professionals build lasting relationships and resolve issues effectively. These skills and tools are essential for driving customer satisfaction, loyalty, and business growth.

What is the difference between Customer Relationship Management vs Customer Service Representative?

AspectCustomer Relationship ManagementCustomer Service Representative
Primary RoleDeveloping and maintaining long-term customer relationships, analyzing customer data, and implementing strategies to enhance customer loyalty.Handling customer inquiries, resolving issues, and providing support to ensure customer satisfaction.
Required SkillsCRM software proficiency, communication, data analysis, strategic thinkingCommunication, problem-solving, product knowledge, interpersonal skills
Work EnvironmentOffice-based, often involving CRM systems and data analysis toolsCall centers, retail, or office settings with direct customer interaction
Common Employer TypesRetail, finance, technology companiesRetail stores, service providers, telecom companies

While both roles focus on customer interactions, Customer Relationship Management involves strategic planning and data analysis to foster long-term loyalty, whereas Customer Service Representatives primarily handle immediate customer issues and support. Understanding these differences helps in choosing the right career path or job focus within customer-centric industries.

What do customer relationship management do?

Customer Relationship Management (CRM) professionals manage a company's interactions with current and potential customers by using CRM software to analyze data, improve customer service, and support sales and marketing efforts. They develop strategies to enhance customer satisfaction, retention, and loyalty, often working closely with sales, marketing, and support teams.

What are the most commonly searched types of Customer Relationship Management jobs in Wisconsin?

The most popular types of Customer Relationship Management jobs in Wisconsin are:

What are popular job titles related to Customer Relationship Management jobs in Wisconsin?

For Customer Relationship Management jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Relationship Management jobs in Wisconsin look for?

The top searched job categories for Customer Relationship Management jobs in Wisconsin are:

Customer Relationship Management jobs near you
Infographic showing various Customer Relationship Management job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,169 per year, or $27 per hour.

CRM Manager

Edgeless Beauty Group

Milwaukee, WI • On-site

$66K/yr

Full-time

Re-posted 14 days ago

Job description

Description
The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and business management platforms, including HubSpot, Shimzy, Zenoti, Shopify, and future technology solutions.
This role serves as the primary owner of all CRM and related business systems, ensuring platform effectiveness, data integrity, user adoption, security, reporting, and process automation. The CRM Manager partners closely with Sales, Marketing, Finance, Operations, Guest Services, and Executive Leadership to drive customer acquisition, retention, engagement, and operational efficiency.
In addition to technology ownership, this position may oversee customer-facing teams, depending on the candidate's experience and organizational needs.
Essential Duties & Responsibilities
  • Serve as the primary administrator and owner of HubSpot, Shimzy, Zenoti, Shopify, and other business-critical platforms.
  • Manage system setup, configuration, customization, integrations, enhancements, and ongoing optimization.
  • Develop and maintain automated workflows that improve lead generation, conversion, customer retention, and operational efficiency.
  • Evaluate and implement AI-powered tools and technologies to support business growth initiatives.
  • Maintain system security, user access controls, permissions, and governance standards.
  • Act as the internal subject matter expert for all CRM and revenue systems
  • Partner with executive leadership to develop CRM strategies that support sales growth and customer retention.
  • Monitor lead flow, conversion metrics, customer lifecycle performance, and revenue-generating activities.
  • Develop dashboards, reports, and KPIs to support data-driven decision-making.
  • Identify opportunities to improve customer engagement through automation, segmentation, and personalized marketing initiatives.
  • Support promotional campaigns, membership programs, admissions initiatives, and sales efforts through effective system utilization.
  • Provide technical support and troubleshooting for CRM and POS systems.
  • Manage user roles, permissions, and access requests.
  • Coordinate with software vendors to resolve issues and implement enhancements.
  • Collaborate with Finance, Marketing, Sales, Operations, Guest Services, and Executive Leadership teams.
  • Lead projects involving system upgrades, integrations, and business process optimization.
  • Directly manage assigned customer-facing teams, which may include Guest Services, Admissions, and Pro Sales
  • Establish performance expectations and accountability measures.

Required Qualifications
  • 2-5 years of CRM and POS software experience.
  • 2-5 years of proven sales or revenue-generating experience.
  • Experience administering CRM platforms, customer management systems, or similar business applications.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical, organizational, and problem-solving skills.
  • Tech-savvy with the ability to self-start, self-learn, and self-troubleshoot.
  • Experience collaborating across multiple departments
  • Knowledge of customer journey management, lead conversion, retention strategies, and revenue optimization.
  • Strong communication and interpersonal skills.
  • Well-developed planning and organizational abilities.
  • Hospitality experience in a luxury or five-star environment preferred.
  • Ability to sit and stand for extended periods throughout the day.
  • Ability to occasionally lift and carry office materials as needed.

Preferred Qualifications
  • Experience with HubSpot, Shopify, Zenoti, Shimzy, or similar CRM/POS platforms.
  • Experience leading teams, projects, or operational initiatives.
  • Experience with marketing automation and customer segmentation.
  • Bachelor's degree in Business, Marketing, Hospitality, Information Systems, or a related field preferred.
  • HubSpot certification or similar CRM certifications preferred.

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