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Customer Relationship Management Coordinator Jobs

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

As a Senior CRM Coordinator within the Ecommerce & DTC organization, you will be responsible for building and executing customer relationship management (CRM) campaigns and tactics, primarily through ...

The CRM executes the established scope of plan, delivering solutions to the client within the ... Responsible for coordinating timeline and all resources internally to achieve timely results. Works ...

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Provide direction and onsite coordination as needed to maintain highest levels of productivity.

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Provide direction and onsite coordination as needed to maintain highest levels of productivity.

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Provide direction and onsite coordination as needed to maintain highest levels of productivity.

CRM Manager

Pittsburgh, PA · Hybrid

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

*CRM Specialist

Victoria, TX · On-site

$4.5K - $5.0K/mo

This position supports the CRM Administrator in the coordination, development, and administration of the College's customer relationship management CRM system. This position is benefits eligible. For ...

We are seeking a CRM Manager to own, optimize, and evolve our Microsoft Dynamics 365 ecosystem as the central engine powering our customer experience. This role goes far beyond system administration.

Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing ... coordination with marketing teams, campaign execution, and performance analysis. * Manage the ...

You'll help us harness our CRM's full potential to boost efficiency, improve decision-making, and accelerate growth. You'll champion data integrity, convert customer insights into actionable ...

Manager, CRM

Atlanta, GA · On-site

$105K - $115K/yr

Apply now: CRM Manager , location is Hybrid (Atlanta, GA) . The start date is ASAP for this permanent position. Job Title: CRM Manager Location-Type: Hybrid (Atlanta, GA) Start Date Is: ASAP Duration:

You'll help us harness our CRM's full potential to boost efficiency, improve decision-making, and accelerate growth. You'll champion data integrity, convert customer insights into actionable ...

Ensure seamless integration and coordination across channels for optimal campaign performance ... Onsite CRM & Retargeting: * Drive a cohesive full-funnel strategy by seamlessly connecting offsite ...

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Customer Relationship Management Coordinator information

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How much do customer relationship management coordinator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer relationship management coordinator in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Coordinator vs Customer Service Representative?

AspectCustomer Relationship Management CoordinatorCustomer Service Representative
Primary FocusManaging customer data, CRM systems, and relationship strategiesHandling customer inquiries, complaints, and support
Required SkillsCRM software proficiency, communication, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, CRM departments, marketing teamsCall centers, retail, online support
Common CertificationsCRM certifications, customer service trainingCustomer service certifications, communication courses

The Customer Relationship Management Coordinator focuses on managing customer data and building long-term relationships through CRM systems, while the Customer Service Representative primarily handles direct customer interactions and support. Both roles require strong communication skills, but the Coordinator emphasizes data management and strategic planning, whereas the Representative emphasizes immediate customer support.

Is customer relationship management coordinator a good career?

A customer relationship management (CRM) coordinator manages client data, supports sales and marketing efforts, and uses CRM software to improve customer engagement. The role offers opportunities for career growth, requires strong communication and technical skills, and often involves working in a team environment. It can be a good career choice for those interested in customer service, data analysis, and business development.

What does a customer relationship management coordinator do?

A customer relationship management (CRM) coordinator manages and analyzes customer data to improve relationships and enhance customer satisfaction. They often use CRM software to track interactions, support marketing campaigns, and ensure effective communication between the company and clients. Strong organizational skills and knowledge of CRM tools are essential for this role.
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What are the most commonly searched types of Customer Relationship Management jobs?

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Infographic showing various Customer Relationship Management Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $44,200 per year, or $21.2 per hour.

CRM Coordinator

Bank Of Springfield

Springfield, IL • On-site

$50K - $60K/yr

Full-time

Re-posted 18 days ago


Job description

Position Overview

We are seeking a detail-oriented and organized CRM Coordinator to support the bank’s customer relationship management (CRM) programs and marketing project coordination efforts, housed out of our Wabash location in Springfield, IL! This role assists with campaign management, customer onboarding initiatives, project communication, and marketing event support while helping ensure a positive and consistent customer experience.

Essential Duties & Responsibilities

• Assist with oversight and day-to-day management of the bank’s CRM programs.
• Train new users on CRM platforms and related processes.
• Coordinate marketing and customer onboarding campaigns within the CRM system.
• Monitor, track, and report on campaign performance and results.
• Coordinate marketing projects and communicate timelines, updates, and project progress.
• Assist with planning and execution of marketing events and community activities.
• Collaborate with internal teams and external partners to support marketing initiatives and customer engagement efforts.
• Complete additional duties and special projects as assigned.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• Minimum of 5 years of relevant experience preferred.
• Experience with Adobe Creative Suite or other graphic design software preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint required.
• Strong scheduling, organizational, and multitasking abilities required.
• Excellent written and verbal communication skills with the ability to interact professionally with clients, co-workers, and outside entities.
• Strong problem-solving skills and attention to detail.
• Working knowledge of BOS products and services preferred.

Additional Information

• Some special events may occur outside normal business hours.

• Occasional travel is required, including travel outside of the Springfield area for events and related activities.

Why Join Us?

Join a collaborative team where communication, organization, and customer experience are valued. As a CRM Coordinator, you will play an important role in supporting customer engagement strategies, coordinating impactful marketing initiatives, and helping strengthen relationships across our communities.

Benefits May Include the Following:
Please visit our careers page to learn more about benefits offered at BOS:
https://www.bankwithbos.com/careers/

Salary Range:

The salary range for this position is $50,000.00 – $60,000.00, depending on experience and qualifications. In addition to base salary, compensation may include bonuses, commissions, benefits, and other incentives.