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Customer Relationship Management Coordinator Jobs

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Mattel

Sr CRM Coordinator

El Segundo, CA · On-site

As a Senior CRM Coordinator within the Ecommerce & DTC organization, you will be responsible for building and executing customer relationship management (CRM) campaigns and tactics, primarily through ...

Alay Home Care

CRM

Maple Shade, NJ · Remote

$45K/yr

Your day-to-day tasks will include answering inquiries, addressing concerns, coordinating care ... To excel as a Customer Relationship Manager at Alay Home Care, you must possess the following ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Provide direction and onsite coordination as needed to maintain highest levels of productivity.

Lotto.com

CRM Manager

Hopkinton, MA · On-site

Lotto.com Inc. is seeking a Marketing Coordinator who will be assisting the Director of Marketing across digital media, CRM management and helping coordinate campaigns with Lotto.com's media agency ...

The Lemoine Company

CRM Manager

New Orleans, LA · On-site

You'll help us harness our CRM's full potential to boost efficiency, improve decision-making, and accelerate growth. You'll champion data integrity, convert customer insights into actionable ...

The Lemoine Compnay

CRM Manager

New Orleans, LA · On-site

You'll help us harness our CRM's full potential to boost efficiency, improve decision-making, and accelerate growth. You'll champion data integrity, convert customer insights into actionable ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

Ensure seamless integration and coordination across channels for optimal campaign performance ... Onsite CRM & Retargeting: * Drive a cohesive full-funnel strategy by seamlessly connecting offsite ...

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS ...

Tripadvisor

CRM Manager

Needham, MA · On-site

Ensure seamless integration and coordination across channels for optimal campaign performance ... Onsite CRM & Retargeting: * Drive a cohesive full-funnel strategy by seamlessly connecting offsite ...

Baltimore Orioles

CRM Analyst

Baltimore, MD

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Atlanta Fibroid Center

CRM Specialist

Smyrna, GA · On-site

$22 - $25/hr

The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...

Krewe Eyewear

CRM Manager

New York, NY · On-site

As our business grows, we are seeking a CRM Manager who will be responsible for developing Email & SMS strategies that drive acquisition, retention, personalization, loyalty, and long-term ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

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Customer Relationship Management Coordinator information

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How much do customer relationship management coordinator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer relationship management coordinator in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Coordinator vs Customer Service Representative?

AspectCustomer Relationship Management CoordinatorCustomer Service Representative
Primary FocusManaging customer data, CRM systems, and relationship strategiesHandling customer inquiries, complaints, and support
Required SkillsCRM software proficiency, communication, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, CRM departments, marketing teamsCall centers, retail, online support
Common CertificationsCRM certifications, customer service trainingCustomer service certifications, communication courses

The Customer Relationship Management Coordinator focuses on managing customer data and building long-term relationships through CRM systems, while the Customer Service Representative primarily handles direct customer interactions and support. Both roles require strong communication skills, but the Coordinator emphasizes data management and strategic planning, whereas the Representative emphasizes immediate customer support.

Is customer relationship management coordinator a good career?

A customer relationship management (CRM) coordinator manages client data, supports sales and marketing efforts, and uses CRM software to improve customer engagement. The role offers opportunities for career growth, requires strong communication and technical skills, and often involves working in a team environment. It can be a good career choice for those interested in customer service, data analysis, and business development.

What does a customer relationship management coordinator do?

A customer relationship management (CRM) coordinator manages and analyzes customer data to improve relationships and enhance customer satisfaction. They often use CRM software to track interactions, support marketing campaigns, and ensure effective communication between the company and clients. Strong organizational skills and knowledge of CRM tools are essential for this role.
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Customer Relationship Management Coordinator jobs near you
Infographic showing various Customer Relationship Management Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $44,200 per year, or $21.2 per hour.

CRM Coordinator

Bank Of Springfield

Springfield, IL • On-site

$50K - $60K/yr

Full-time

Re-posted 17 days ago

Job description

Position Overview

We are seeking a detail-oriented and organized CRM Coordinator to support the bank’s customer relationship management (CRM) programs and marketing project coordination efforts, housed out of our Wabash location in Springfield, IL! This role assists with campaign management, customer onboarding initiatives, project communication, and marketing event support while helping ensure a positive and consistent customer experience.

Essential Duties & Responsibilities

• Assist with oversight and day-to-day management of the bank’s CRM programs.
• Train new users on CRM platforms and related processes.
• Coordinate marketing and customer onboarding campaigns within the CRM system.
• Monitor, track, and report on campaign performance and results.
• Coordinate marketing projects and communicate timelines, updates, and project progress.
• Assist with planning and execution of marketing events and community activities.
• Collaborate with internal teams and external partners to support marketing initiatives and customer engagement efforts.
• Complete additional duties and special projects as assigned.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• Minimum of 5 years of relevant experience preferred.
• Experience with Adobe Creative Suite or other graphic design software preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint required.
• Strong scheduling, organizational, and multitasking abilities required.
• Excellent written and verbal communication skills with the ability to interact professionally with clients, co-workers, and outside entities.
• Strong problem-solving skills and attention to detail.
• Working knowledge of BOS products and services preferred.

Additional Information

• Some special events may occur outside normal business hours.

• Occasional travel is required, including travel outside of the Springfield area for events and related activities.

Why Join Us?

Join a collaborative team where communication, organization, and customer experience are valued. As a CRM Coordinator, you will play an important role in supporting customer engagement strategies, coordinating impactful marketing initiatives, and helping strengthen relationships across our communities.

Benefits May Include the Following:
Please visit our careers page to learn more about benefits offered at BOS:
https://www.bankwithbos.com/careers/

Salary Range:

The salary range for this position is $50,000.00 – $60,000.00, depending on experience and qualifications. In addition to base salary, compensation may include bonuses, commissions, benefits, and other incentives.


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