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Customer Relationship Management Contract Jobs (NOW HIRING)

Practice Builders

CRM

The CRM executes the established scope of plan, delivering solutions to the client within the ... deliverables according to contracts Oversee client invoicing process and ensure client ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Assure compliance and adherence with plans and contract. Professionally represent the company at ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... Assure compliance and adherence with plans and contract. Professionally represent the company at ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel ... Contract Management, Inventory, Sales, Invoicing & Finance etc. in order to guide large and complex ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

... CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud ... Contract Management, Inventory, Sales, Invoicing & Finance etc. in order to guide large and complex ...

Reed

... contract. Overview We're looking for an experienced CRM Manager to join Reed.co.uk on a 12-month maternity cover. This is an exciting opportunity to lead our CRM function, shaping how we engage with ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor Redfast. * Log, track, and help resolve issues across CRM platforms, including ...

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

Manage vendor relationships, contracts, and POs aligned with the CRM program budget * Collaborate with key stakeholders across brand, marketing, digital product, and global teams * Provide strategic ...

Vantage Recruiting

CRM Manager

Mobile, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

TEKsystems

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

CRM Administrator / IT AnalystOverview We are seeking a highly motivated CRM Administrator to serve ... Contract to Hire position based out of Overland Park, KS. Pay and Benefits The pay range for this ...

Vantage Recruiting

CRM Manager

New Orleans, LA

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Vantage Recruiting

CRM Manager

Baton Rouge, LA

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

TEKsystems

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

CRM Administrator / IT AnalystOverview We are seeking a highly motivated CRM Administrator to serve ... Contract to Hire position based out of Overland Park, KS. Pay and Benefits The pay range for this ...

Vantage Recruiting

CRM Manager

Birmingham, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Diptyque

CRM Manager

New York, NY · On-site

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this role ...

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How much do customer relationship management contract jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer relationship management contract in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

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Customer Relationship Management Contract jobs near you

Customer Relationship Management (CRM) Manager

Rockler

Medina, MN • On-site

$95K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.
The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.
Major Areas of Accountability
CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.

Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.

Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance
  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Requirements For Position
Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available

Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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