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Customer Relationship Management Contract Jobs (NOW HIRING)

Columbia College

CRM Coordinator

Columbia, MO · On-site

$20.20/hr

CRM Coordinator Department: Enrollment Services Location : Remote Type : Full-time Pay : $20.20 per hour Applicants must be legally authorized to work in the United States; visa sponsorship is not ...

Three21 Creative LLC

CRM Specialist

Orlando, FL · On-site

$65K - $80K/yr

CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems. You'll design, implement ...

smcnorthamerica

CRM Administrator

Noblesville, IN · On-site

The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Havas

CRM Director

San Francisco, CA · On-site

Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...

Havas

CRM Director

San Francisco, CA · On-site

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

Decision Foundry

CRM Manager

New York, NY · On-site

$85K - $103K/yr

As the CRM Manager for North America, you will own the local strategy and end-to-end execution across the US and Canada. Serving as a bridge between local impact and global excellence, you will ...

King and Spalding LLP

CRM Specialist

New York, NY · On-site

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

King and Spalding LLP

CRM Specialist

Washington, DC · On-site

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

Champion Home Builders

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

Svsu

CRM Specialist

Campus, IL · On-site

The CRM Specialist serves Enrollment Management Departments such as Graduate Admissions and International Admissions in the evaluation, implementation, and maintenance of the Customer Relationship ...

Anaheim Ducks

CRM Analyst

Anaheim, CA

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

FrankCrum

CRM Manager

Clearwater, FL · On-site

Supports CRM Team with work such as workflows, automation, and pipelines. * Tracks and reports metrics and trends and reporting support. * Cleans and maintains all the data in the system (properties ...

Air Apps

CRM Specialist

San Francisco, CA · On-site

$73K - $115K/yr

The Role As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns . You will work on drip ...

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How much do customer relationship management contract jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer relationship management contract in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.
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What are the most commonly searched types of Customer Relationship Management jobs? The most popular types of Customer Relationship Management jobs are:
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Customer Relationship Management Contract jobs near you
CRM Specialist

CRM Specialist

Philip Morris International

Stamford, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

CRM Specialist - Stamford
At PMI U.S., we are building a modern nicotine business-focused on helping make a future without cigarettes a reality in America. As the U.S. businesses of Philip Morris International, we are investing in new products, science, and capabilities to provide the approximately 25 million legal-age adults who still smoke with better alternatives.
Our approach is rooted in innovation, responsible marketing, and a growing U.S. footprint that spans manufacturing, technology, and commercial operations across the country.
That creates real opportunity. You'll have the space to take ownership, develop new ideas, and contribute to work that is shaping our business and the category. We're looking for people who are curious, collaborative, and motivated by progress-because the scale of what we're building creates room to grow in different directions.
Our U.S. headquarters in Stamford, Connecticut, is at the center of it all-just steps from the Metro-North station with direct access to New York City, and connected to a national network of teams driving impact across the country.
The CRM Analyst supports the planning, execution, reporting, and optimization of CRM programs across assigned brands, working closely with the CRM Manager to deliver effective, compliant, and consumer-centric communications. This role focuses on campaign coordination, quality assurance, reporting, and performance analysis across CRM channels including email, SMS/MMS, and direct mail.
Your 'day to day':
CRM Program Execution Support
  • Assist the CRM Manager in the execution of CRM programs across email, SMS/MMS, and direct mail, ensuring accuracy, timeliness, and alignment to brand and business objectives.
  • Coordinate campaign execution activities with internal CRM operations teams and external vendors, including scheduling, asset handoffs, QA, and deployment readiness.
  • Perform campaign QA and validation (e.g., targeting logic, content setup, timing, compliance checks) prior to launch.
  • Maintain campaign documentation, calendars, and status trackers to support operational visibility and prioritization.

Reporting, Analytics, and Insights
  • Own routine CRM reporting, including weekly and monthly performance dashboards and campaign readouts.
  • Track CRM activity and performance across channels, audiences, and lifecycle stages.
  • Support the analysis of campaign results, test outcomes, and trends, identifying early insights and areas for optimization.
  • Partner with the CRM Manager to evolve from descriptive reporting into insight-driven analysis, recommendations, and test learnings over time.

Salesforce Marketing Cloud & Tools Support
  • Utilize Salesforce Marketing Cloud in a reporting, QA, and validation capacity, supporting journeys and campaigns owned by the CRM Manager and operational teams.
  • Assist with data validation, audience counts, and performance pulls within Salesforce and related reporting tools.
  • Leverage tools such as Power BI, SQL, Excel, and Google Analytics to support reporting and analysis needs, as required.

Cross-Functional & Stakeholder Collaboration
  • Support the CRM Manager in day-to-day coordination with Brand, CX, Data, IT, Compliance, Legal, Consumer Care, and agency partners.
  • Serve as a point of contact for recurring CRM processes or questions over time, escalating issues and recommendations as appropriate.
  • Help ensure CRM programs are well-understood, well-documented, and effectively executed across teams.

Compliance, Data Stewardship & Governance
  • Adhere to CRM governance standards, data privacy requirements, and regulated marketing policies.
  • Support compliance reviews, documentation, and approvals for CRM campaigns and programs.
  • Promote responsible data usage and consumer trust in all CRM activities.

Who we're looking for:
  • Bachelor's degree in Marketing, Business, Analytics, or a related field.
  • 1-3 years of experience in marketing, CRM, digital marketing, or a related analytical role.
  • Experience supporting direct marketing or lifecycle marketing programs preferred.
  • Experience in CPG or regulated consumer-facing industries preferred.
  • Demonstrated ability to work cross-functionally and support marketing programs in a fast-paced environment.

Relevant Open Sourcing Considerations:
  • Be legally authorized to work in the US

  • International relocation support is not available for this job

  • If you have been in your current job for less than 12 months or if you are on a Performance Improvement Program, you must get the approval of your current manager before applying for the job.

  • If you are not a PMI employee and employed by a third an agency, please make a formal application via the external career site at https://join.pmicareers.com/

  • To find out more about eligibility to apply for internal jobs, please refer to the Open Sourcing Employee Guidebook on the Internal Careers Portal.

Annual Base Salary Range: $80.960 - $101, 200
What we offer:
  • We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!

  • We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.

  • Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.

  • Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.

  • Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.

  • Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.
PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.
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