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Vice President Customer Relationship Management Jobs

GOEBEL FIXTURE COMPANY

VP, CRM

Manhattan, NY · On-site

$153 - $187/hr

Reporting into the EVP Content, Digital & Brand Business Unit, this leader will own the end-to-end CRM ecosystem--including processes, lead management, data strategy, and customer journeys--ensuring ...

New

Generac

Vice President Customer Experience (CX)

Waukesha, WI · On-site

$138K - $177K/yr

The Vice President Customer Experience (CX) is responsible leading the global Customer Experience (CX) and CRM strategy. With a keen focus on Customer Experience's speed, quality, ease and ...

PatientIQ

Vice President of Customer Growth

Chicago, IL · On-site

$142K - $182K/yr

ABOUT THE ROLE PatientIQ is hiring its first VP of Customer Growth - a revenue-generating ... Own the Strategic Account Program for named accounts - executive relationship management, multi ...

Schlesinger Associates

VP, Customer Success

Woodbridge, NJ · On-site

$139K - $179K/yr

POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... Strong client relationship management and stakeholder engagement skills. Currently candidates will ...

Sago

VP, Customer Success

Woodbridge, NJ · Remote

$141K - $181K/yr

POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... Strong client relationship management and stakeholder engagement skills. Currently candidates will ...

Sago

VP, Customer Success

Woodbridge, NJ · On-site +1

$139K - $179K/yr

POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... Strong client relationship management and stakeholder engagement skills. Currently candidates will ...

Enseo

$180 - $280/hr

The Vice President, Customer Success will be responsible for building and scaling a best-in-class ... Experience managing enterprise customer relationships and executive stakeholders. * Strong ...

Enseo

VP, Customer Success

Plano, TX · On-site

$180 - $280/hr

The Vice President, Customer Success will be responsible for building and scaling a best-in-class ... Experience managing enterprise customer relationships and executive stakeholders. * Strong ...

Encoura

CRM Associate Independent Contractor

Provide feedback to the VP, CRM Solutions on ways to accelerate the sales cycle, enhance sales, and improve company brand and reputation * Provide feedback to VP, CRM Solutions on market trends ...

WellRight

Vice President, Customer Success

$141K - $181K/yr

Vice President of Customer Success WellRight is a corporate wellness leader delivering customizable ... Success in this role requires exceptional people leadership, relationship management, and execution ...

Opportunity Healthcare

VP of Customer Success

$141K - $181K/yr

Valeo Resources has partnered with a B2B SaaS / CRM technology organization (Salesforce-like platform) . We are currently seeking candidates for a full-time Vice President of Customer Success to join ...

Alethea LLC

VP, Customer Sucess

Washington, DC · On-site

$156K - $201K/yr

VP, Customer Success New York City or Washington D.C. About Alethea Founded in 2019, Alethea is a ... Demonstrated experience managing C-level relationships and high-stakes, high-visibility accounts.

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Vice President Customer Relationship Management information

See salary details

$79.5K

$163.2K

$262K

How much do vice president customer relationship management jobs pay per year?

As of Aug 30, 2026, the average yearly pay for vice president customer relationship management in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What is the difference between Vice President Customer Relationship Management vs Director of Customer Relationship Management?

AspectVice President Customer Relationship ManagementDirector of Customer Relationship Management
ResponsibilitiesStrategic leadership, setting CRM vision, overseeing large teamsImplementing CRM strategies, managing daily operations
Required CredentialsBachelor's/Master's in Business, Marketing, or related field; extensive experienceBachelor's degree; experience in CRM or marketing roles
Work EnvironmentExecutive-level, cross-departmental collaborationOperational, team management focus
Industry UsageCommon in large corporations and enterprisesFound across various company sizes, often as a mid-level leadership role

The Vice President Customer Relationship Management focuses on strategic leadership and long-term CRM vision, while the Director of Customer Relationship Management handles daily operations and tactical execution. Both roles require relevant experience, but the VP position involves higher-level decision-making and broader organizational impact.

What cities are hiring for Vice President Customer Relationship Management jobs?

Cities with the most Vice President Customer Relationship Management job openings:

What are the most commonly searched types of Customer Relationship Management jobs?

The most popular types of Customer Relationship Management jobs are:

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States with the most job openings for Vice President Customer Relationship Management jobs include:

Vice President Customer Relationship Management jobs near you

Vice President, CRM & Platforms Lead

Cohen & Steers

New York, NY • On-site

$200K - $225K/yr

Full-time

Posted 3 days ago

New

Job description

Job Title: Vice President, CRM & Platforms Lead
Department: Global Distribution
Reports To: Senior Vice President, Head of Sales Enablement
FLSA Code: Exempt
Estimated Salary: $200,000 - $225,000
Job Summary:
The Vice President, CRM & Platforms Lead will be responsible for the development & management of a distribution innovation stack, including the administration of Salesforce CRM and other emerging technologies.
Reporting to the Head of Sales Enablement, this role will develop & maintain a strategic roadmap for the CRM and other platforms; monitor system usage; identify opportunities for overall improvement to drive markering and distribution business development; provide training and education on best practices; and build platform-related reporting and analytics.
Day-to-day, you will collaborate cross-functionally with our Sales, Relationship Management, Product/RFP, Technology, Marketing, and Finance teams to capture their highest priority initiatives; design and build process enhancements in the Salesforce ecosystem; and manage resources to ensure project plans for system enhancements are delivered successfully on time. Cohen & Steers is committed to an inclusive culture, valuing diversity in support of our people and clients.
Major Responsibilities/Activities:
  • Act as a senior thought partner to the Head of Sales Enablement and the Distribution COO, with a strong focus on usability, adoption, and analytics impact.
  • Partner with Sales leadership to identify opportunities to improve sales productivity, coverage, and execution, and directly translate those opportunities into platform and data solutions.
  • Demonstrate strong technical understanding--including data architecture--and the ability to translate technical issues across different business units into requirements.
  • Collaborate with IT resources and leverage AI to
    • Architect small-to-large solutions.
    • Define epics for development and deployment, maintain project plans, timelines, and status reports to keep stakeholders informed.
    • Manage sprint planning and backlog prioritization.
    • Ensure maintenance of ongoing CRM & Sales Enablement process documentation and system configurations as business processes evolve and new features are added.
  • Audit CRM data quality through validation rules, monitoring KPI dashboards, and bulk data processing.
  • Recommend optimal ways to drive business and marketing engagement such as lead engagement.
  • Manage the CRM Associate, whose responsibilities include:
    • User engagement and support.
    • Requirements gathering.
    • Ticket management, testing and delivery.
    • Ad hoc project support.

Minimum Requirements:
  • 7+ years B2B Salesforce administration. Asset management industry preferred.
  • Experience leveraging AI tools to streamline business analysis and articulate problem statements and solutions.
  • Adept at communicating complex concepts and working with business partners to co-develop and lead CRM deliverables.
  • Ability to develop and maintain roadmaps and identify technical and systemic dependencies to structure medium-to-large initiatives.
  • Salesforce Certified Administrator certification, as well as other Salesforce certifications such as Platform Developer and Business Analyst preferred.
  • Demonstrated experience effectively leading, developing, and managing people is preferred.
  • Experience integrating Marketing Automation tools. Knowledge and familiarity with industry software and tools for Sales and Marketing such as Tableau, Agentic AI, Marketo, Seismic, LinkedIn Sales Navigator, Dialpad, Responsive, and Allego.
  • Excellent interpersonal and communication skills.
  • Demonstrates inclusive behaviors in support of a culture that values diverse perspectives.
  • Agrees to comply with the firm's hybrid work policy ("work from home policy," as aligned with the Company's employee handbook), which currently requires reporting to the Company's New York City office four (4) days per week, with one (1) remote workday permitted.

Note: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The job title or duties and responsibilities may be changed by the Company at any time.

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