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Crm Freelancer Jobs (NOW HIRING)

Practice Builders

CRM

The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...

Vantage Recruiting

CRM Manager

Mobile, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Vantage Recruiting

CRM Manager

Houston, TX · On-site

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

CIG COMPANIES SERVICES

CRM Manager

Orlando, FL

We are seeking a CRM Manager to own, optimize, and evolve our Microsoft Dynamics 365 ecosystem as the central engine powering our customer experience. This role goes far beyond system administration.

Eastport Holdings

CRM Manager

Pittsburgh, PA · On-site

9Rooftops is seeking a CRM Manager to lead CRM strategy and execution across our client portfolio. In this role, you'll align data-driven marketing with client business goals to drive customer ...

Ten Group

CRM Manager

New York, NY · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Diptyque

CRM Manager

New York, NY

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this ...

Diptyque

CRM Manager

New York, NY · On-site

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this role ...

The Hollister Group

CRM Manager

Boston, MA · On-site

$130K - $140K/yr

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

Ziff Davis Shopping

CRM Manager

The CRM Manager will play a pivotal role in driving customer engagement, retention, and importantly revenue across multiple channels, including Email, Mobile Push, In-App Messaging, Web Push, and ...

321 the Agency

CRM Specialist

Orlando, FL · On-site

CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems. You'll design, implement ...

Motion Recruitment

CRM Manager

Manhattan, NY · On-site

Job Title: CRM Manager Location: New York, NY (Hybrid) This premier global financial services firm specializes in investment banking and independent advisory services, delivering strategic counsel to ...

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

Description The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and ...

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Crm Freelancer information

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How much do crm freelancer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for crm freelancer in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are some common challenges CRM freelancers face when working with new clients?

CRM freelancers often encounter challenges such as integrating new systems with existing client processes, understanding unique business requirements quickly, and managing expectations around customization and data migration. Each client may use a different CRM platform or have varying levels of technical expertise, so strong communication and adaptability are essential. Building trust with stakeholders and clearly defining project scopes can help ensure successful outcomes and repeat business.

What are the key skills and qualifications needed to thrive as a CRM Freelancer, and why are they important?

To thrive as a CRM Freelancer, you need strong expertise in customer relationship management platforms, data analysis, and process optimization, usually backed by experience with major CRM systems. Familiarity with tools like Salesforce, HubSpot, Zoho CRM, and relevant certifications or training are highly valued. Excellent communication, problem-solving, and project management skills help you understand client needs and deliver tailored solutions. These skills are essential for helping businesses maximize their CRM investments, improve customer engagement, and drive growth.

What is the difference between Crm Freelancer vs Crm Consultant?

AspectCrm FreelancerCrm Consultant
CredentialsTypically self-taught or with certifications in CRM toolsOften holds certifications and relevant degrees in CRM or related fields
Work EnvironmentIndependent, remote, project-basedConsulting firms, client offices, or remote
Employer & Industry UsageFreelance projects across various industriesConsulting companies or direct client engagements in multiple sectors
Search & Comparison IntentLooking for freelance CRM services or project-based workSeeking expert advice or strategic CRM implementation

Crm Freelancers typically work independently on short-term projects, often with minimal formal credentials, while Crm Consultants usually have specialized certifications and work in advisory roles for organizations. Both roles focus on CRM systems but differ in scope, employment, and engagement style.

What are CRM Freelancers?

CRM Freelancers are independent professionals who specialize in customer relationship management (CRM) systems. They help businesses implement, customize, optimize, and maintain CRM platforms such as Salesforce, HubSpot, or Zoho. Their work can include data migration, automation setup, workflow configuration, training staff, and integrating CRM with other business tools. By hiring a CRM Freelancer, companies can access specialized expertise on a flexible, project-based basis without needing a full-time employee.
More about Crm Freelancer jobs
What cities are hiring for Crm Freelancer jobs? Cities with the most Crm Freelancer job openings:
What job categories do people searching Crm Freelancer jobs look for? The top searched job categories for Crm Freelancer jobs are:
Crm Freelancer jobs near you
Infographic showing various Crm Freelancer job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.
Customer Relationship Management (CRM) Manager

Customer Relationship Management (CRM) Manager

Rockler

Medina, MN • On-site

$95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.
The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.
Major Areas of Accountability
CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.

Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.

Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance
  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Requirements For Position
Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Must be a local candidate - this will be a Full-time Flexible Hybrid Position

Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply