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Head Of Crm Jobs (NOW HIRING)

Practice Builders

CRM

The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...

Washington Nationals

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics. This role is responsible ...

BraveView, Inc.

CRM

Alpharetta, GA

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

Hard Rock Digital

NY · On-site

$100 - $130/hr

We're taking that foundation of success and bringing it to the digital space -- ready to join us? What's the Position? We are looking for a CRM Innovation Manager to join our CRM team and lead the ...

The Vitamin Shoppe

Director, CRM

Secaucus, NJ

A key aspect of this role will be to elevate our personalization efforts through innovative tools ... Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing ...

bet365

CRM Manager, Sports

Denver, CO

$105K - $130K/yr

Company Description We're one of the world's leading online gambling companies, revolutionising the ... As a CRM Manager, Sports you will develop the promotional strategy & lead in building customer ...

Champion Home Builders

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.

24 Seven Talent

CRM Analyst

Los Angeles, CA · On-site

Use working knowledge of HTML and CSS to troubleshoot and edit email templates, ensuring consistent rendering across devices, inboxes, and platforms. QA CRM campaigns across channels to confirm ...

krg technology inc

CRM Developer

Redmond, WA · On-site

Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience. Experienced configuring the application to ...

JF Retail Services

CRM Specialist

El Segundo, CA · On-site

$80K - $90K/yr

The ideal candidate is detail-oriented, technically comfortable, and eager to learn the mechanics of a high-volume CRM program. You will report to the Sr. Manager, CRM and will partner closely with ...

Koho Collective

WI · On-site

$70 - $90/hr

Wil je automatiseren, AI inzetten of betrouwbaar rapporteren? Dan begint dat bij een kloppend ... Je hebt minstens 3 jaar ervaring als CRM Consultant. Bij voorkeur met HubSpot. Ervaring met ...

Jobsbridge

Microsoft CRM Dynamics

Walnut Creek, CA · On-site

Contribute to the functional design and architecture of CRM development as well as integration points. Ability to participate in Agile/SCRUM based development and collaborate with Project Managers.

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Head Of Crm information

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How much do head of crm jobs pay per year?

As of Aug 30, 2026, the average yearly pay for head of crm in the United States is $96,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $125,500.00 per year, depending on experience, location, and employer.

How does the Head of CRM collaborate with other departments to improve customer engagement strategies?

As Head of CRM, you’ll frequently work with marketing, sales, product, and data analytics teams to align customer engagement initiatives and ensure a unified customer experience. This often involves leading cross-functional meetings to share insights from CRM data, developing targeted campaigns based on customer segmentation, and coordinating with IT to implement new CRM technologies. Strong communication and project management skills are essential, as you’ll need to balance different departmental goals while keeping customer satisfaction at the forefront.

What are the key skills and qualifications needed to thrive as a Head of CRM, and why are they important?

To excel as a Head of CRM, you need expertise in customer relationship management, data analysis, and strategic planning, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, data analytics tools, and relevant certifications such as Salesforce Certified Administrator are highly beneficial. Leadership, strong communication, and the ability to drive cross-functional collaboration are standout soft skills for this role. These competencies are crucial for developing effective CRM strategies that boost customer engagement, retention, and overall business growth.

What is the difference between Head Of Crm vs CRM Manager?

AspectHead Of CrmCRM Manager
ResponsibilitiesOversees overall CRM strategy, leads teams, and aligns CRM with business goalsManages daily CRM operations, executes campaigns, and analyzes customer data
Required CredentialsExperience in CRM strategy, leadership skills, often a bachelor’s or master’s degree in marketing or related fieldsExperience in CRM tools, campaign management, and analytics, often a bachelor’s degree in marketing or business
Work EnvironmentSenior leadership, cross-department collaboration, strategic planningOperational, project-focused, close interaction with marketing and sales teams

The Head Of Crm typically holds a strategic leadership role, overseeing the entire CRM function and guiding teams, while the CRM Manager handles day-to-day operations and campaign execution. Both roles require relevant experience and skills, but differ mainly in scope and seniority.

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Head Of Crm jobs near you
Infographic showing various Head Of Crm job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $96,611 per year, or $46.4 per hour.

Vice President, Head of CRM Technology

Cohen & Steers

New York, NY • Hybrid

$185K - $200K/yr

Full-time

Re-posted 13 days ago

Job description

Job Title: Vice President, Head of CRM Technology

Department: Information Technology

Reports To: Senior Vice President, Head of Development

FLSA Code: Exempt 

Estimated Salary: $185,000 - $200,000

 

Job Summary:

Cohen and Steers is currently seeking a Head of CRM technology to lead the strategy, architecture, and development of our Salesforce CRM ecosystem. The individual will own the technical roadmap for CRM data, integrations, and applications - both on-premise and in the cloud while guiding a development team and partnering with Sales Enablement, Finance, Relationship Management, Marketing and Sales to design and build enhancements for our strategic CRM platform. Cohen & Steers is committed to an inclusive culture, valuing diversity in support of our people and clients.

Major Responsibilities/Activities:

  • Own the strategic roadmap and technology vision for CRM, driving alignment between business priorities and technical execution
  • Direct the design, implementation, and delivery of integration solutions across the CRM ecosystem
  • Lead and mentor developers, setting standards for architecture, code quality, and delivery
  • Serve as the primary technical stakeholder and escalation point for CRM initiatives across IT and business units
  • Manage the CRM development team while directly contributing to solution design and build, ensuring hands-on technical credibility alongside leadership
  • Development of service-based solutions to integrate between different platforms, including services hosted in Azure and Microsoft Fabric
  • Development of applications utilizing Azure App Services (PaaS), Azure SQL Database, and Microsoft Fabric
  • Development of enhancements across the Salesforce platform architecture and ensuring a full CI/CD across environments
  • Working with developers and other IT members in identifying and proposing application system changes, enhancements, or troubleshooting issues
  • Responsible for supporting business users, investigating, and resolving application errors, data discrepancies and queries
  • Responsible for clearly articulating technical concepts to lead business stakeholders

 

Minimum Requirements:

  • A Bachelor's Degree in the Information Technology field is required
  • 10+ years' experience in CRM/data application development, with deep hands-on expertise in C#/Python, .NET Core, and SQL Server
  • Experience partnering with senior business stakeholders to define technology strategy and priorities
  • Prior experience leading or mentoring a development team, with accountability for technical direction and delivery
  • Proven vendor management skills
  • Substantial experience in developing application solutions through all phases of the application lifecycle from initial requirements gathering to ongoing enhancements
  • Strong knowledge of SQL for advanced querying, window functions, CTEs, pivoting, and handling slowly changing dimensions
  • Strong knowledge of ETL tools and patterns
  • Experience designing and reviewing Salesforce integration patterns (REST/SOAP APIs, Bulk API, Platform Events, Change Data Capture) between Salesforce and external systems
  • Strong knowledge of Apex, Lightning Web Components (LWC), and Flow/Process Automation, sufficient to guide and review development work even if not hands-on daily
  • Experience with Salesforce data governance, including sharing/security model design, field-level security, and data quality/deduplication strategies
  • Familiarity with Salesforce release management and DevOps practices (sandboxes, change sets, and CI/CD)
  • Strong customer service skills, with excellent written and verbal communication, in order to communicate with all levels of end users and help develop sustainable business solutions that address user requirements
  • Ability to work with users and managers to prioritize between tasks
  • Reasonable knowledge of the portfolio management process (Positions, Transactions) and how it intersects with the standard CRM object model (Account, Contacts, Opportunities).
  • Demonstrates inclusive behaviors in support of a culture that values diverse perspectives
  • Agrees to comply with the firm's hybrid work policy ("work from home policy," as aligned with the Company's employee handbook), which currently requires reporting to the Company's New York City office four (4) days per week, with one (1) remote workday permitted.

Beneficial Skills:

  • Experience with Microservices
  • Experience with Microsoft Fabric, Azure DataBricks, or Snowflake
  • Experience with Azure DevOps (CI/CD)
  • Relevant Salesforce certifications
  • Recent experience in an Asset Management Firm or Hedge Fund
  • Experience with Salesforce administration
  • Reasonable knowledge of master data management concepts
  • Experience with Python and various data manipulation libraries
  • Experience of using job scheduling software (JAMS, ActiveBatch, AutoSys or equivalent)
  • Technical writing and documentation proficiency

Note: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The job title or duties and responsibilities may be changed by the Company at any time.

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