CRM Support Specialist
$80K - $128K/yr
Responsibilities The CRM Help Desk / Support Specialist will manage the case queue within an enterprise Salesforce CRM platform, triaging and responding to customer support requests in a timely ...
CRM Support Specialist
$80K - $128K/yr
Responsibilities The CRM Help Desk / Support Specialist will manage the case queue within an enterprise Salesforce CRM platform, triaging and responding to customer support requests in a timely ...
MS CRM Support Consultant Location of work: Seattle, remote Duration: 6+ months Minimum Exp: 12+ Years Description: Need xxxxx CRM consultant with 5+ years of experience.
Quick apply
MS CRM Support Consultant Location of work: Seattle, remote Duration: 6+ months Minimum Exp: 12+ Years Description: Need xxxxx CRM consultant with 5+ years of experience.
Remote CRM Application Support Engineer
Washington, DC · Remote
$55/hr
Company Description Non-Profit Remote CRM Application Support Engineer Remote - 1st week at client site then remote - can be full time or part time Duration: 2-3 months $55/hr Our client is ...
Remote CRM Application Support Engineer
Washington, DC · Remote
$55/hr
Company Description Non-Profit Remote CRM Application Support Engineer Remote - 1st week at client site then remote - can be full time or part time Duration: 2-3 months $55/hr Our client is ...
Summary of Position The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data ... Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Summary of Position The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data ... Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.
Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.
CRM
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... programming of controllers, valves and sprinkles. • Must be physically healthy to support a ...
CRM
$70/hr
They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ... programming of controllers, valves and sprinkles. • Must be physically healthy to support a ...
CRM Administrator
Ann Arbor, MI · On-site
Provide expert level support and technical training to all users to assist in the proper utilization of the system. Manage daily technical operations related to CRM technology support. The CRM ...
CRM Administrator
Ann Arbor, MI · On-site
Provide expert level support and technical training to all users to assist in the proper utilization of the system. Manage daily technical operations related to CRM technology support. The CRM ...
Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment ... Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs) * Partner with ...
Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment ... Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs) * Partner with ...
Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment ... Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs) * Partner with ...
Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment ... Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs) * Partner with ...
CRM Administrator
Milwaukee, WI · Hybrid
Support CRM compliance and audit requests including access reviews * Work collaboratively with a 'technical developer' role to escalate highly technical issues and extending the CRM and Power ...
CRM Administrator
Milwaukee, WI · Hybrid
Support CRM compliance and audit requests including access reviews * Work collaboratively with a 'technical developer' role to escalate highly technical issues and extending the CRM and Power ...
Sr CRM Developer
Vienna, VA · On-site
$125K - $145K/yr
Seeking a Sr. CRM Developer to bridge the gap between marketing strategy and technical execution by supporting, troubleshooting, and optimizing customer engagement campaigns, CRM workflows, and the ...
Quick apply
Sr CRM Developer
Vienna, VA · On-site
$125K - $145K/yr
Seeking a Sr. CRM Developer to bridge the gap between marketing strategy and technical execution by supporting, troubleshooting, and optimizing customer engagement campaigns, CRM workflows, and the ...
... engineering and systems integration. Our tightly integrated offerings are tailored to each clients ... Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value ...
... engineering and systems integration. Our tightly integrated offerings are tailored to each clients ... Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value ...
CRM Administrator
Atlanta, GA · On-site
... within CRM team as well as developers, database and systems administrators to ensure system ... Responsible for providing application administration, troubleshooting and support for information ...
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CRM Administrator
Atlanta, GA · On-site
... within CRM team as well as developers, database and systems administrators to ensure system ... Responsible for providing application administration, troubleshooting and support for information ...
Dynamics CRM Developer
Houston, TX · On-site
Net Developer Location: Houston TX - 2/3 days onsite initially and transition to 100% remote ... This person will support the implementation of MS Dynamics CRM and support and enhance applications ...
Dynamics CRM Developer
Houston, TX · On-site
Net Developer Location: Houston TX - 2/3 days onsite initially and transition to 100% remote ... This person will support the implementation of MS Dynamics CRM and support and enhance applications ...
CRM Administrator
Overland Park, KS · Hybrid
$43.27 - $57.70/hr
Support CRM users through training, onboarding, troubleshooting, and ongoing support * Manage Google Workspace administration, including user access and security management * Lead CRM improvement ...
CRM Administrator
Overland Park, KS · Hybrid
$43.27 - $57.70/hr
Support CRM users through training, onboarding, troubleshooting, and ongoing support * Manage Google Workspace administration, including user access and security management * Lead CRM improvement ...
CRM Architect
Concord, NC · On-site
$106K - $166K/yr
Job Title: CRM Architect We're Concentrix. The intelligent transformation partner. Solution-focused ... We integrate world-class digital engineering, creativity, and a deep understanding of human ...
CRM Architect
Concord, NC · On-site
$106K - $166K/yr
Job Title: CRM Architect We're Concentrix. The intelligent transformation partner. Solution-focused ... We integrate world-class digital engineering, creativity, and a deep understanding of human ...
CRM Administrator
Dalton, GA · On-site
In this role, the CRM Administrator will manage and optimize the organization's CRM platform (primarily HubSpot) to support sales, marketing, and customer service operations. Day-to-day ...
CRM Administrator
Dalton, GA · On-site
In this role, the CRM Administrator will manage and optimize the organization's CRM platform (primarily HubSpot) to support sales, marketing, and customer service operations. Day-to-day ...
CRM Coordinator
Springfield, IL · On-site
$50K - $60K/yr
Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...
CRM Coordinator
Springfield, IL · On-site
$50K - $60K/yr
Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...
Senior CRM Developer
Southampton, NY · On-site +1
... live support. • Design, build, and support automations and low-code solutions using Power ... CRM developer as a peer on CRM architecture decisions, and help mentor as the team grows. • Track ...
Senior CRM Developer
Southampton, NY · On-site +1
... live support. • Design, build, and support automations and low-code solutions using Power ... CRM developer as a peer on CRM architecture decisions, and help mentor as the team grows. • Track ...
CRM Specialist
Newark, DE · On-site
CRM Specialist Apply now Job no: 503667 College / VP Area: Graduate College Work type: Staff ... and supports all 200-plus graduate programs. The University of Delaware applicant portfolio ...
CRM Specialist
Newark, DE · On-site
CRM Specialist Apply now Job no: 503667 College / VP Area: Graduate College Work type: Staff ... and supports all 200-plus graduate programs. The University of Delaware applicant portfolio ...
Crm Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do crm support engineer jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for crm support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What does a CRM Support Engineer do?
A CRM Support Engineer is responsible for providing technical assistance and troubleshooting for Customer Relationship Management (CRM) software. They help resolve user issues, configure system settings, and ensure the CRM system operates smoothly. Their role may also include training users, implementing software updates, and collaborating with other IT professionals to integrate CRM solutions with other business tools. CRM Support Engineers play a vital role in helping organizations maximize the value of their CRM platforms and improve customer interactions.
What are the key skills and qualifications needed to thrive as a CRM Support Engineer, and why are they important?
To thrive as a CRM Support Engineer, you need a solid understanding of CRM platforms (such as Salesforce or Microsoft Dynamics), troubleshooting, and customer service, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, SQL databases, API integrations, and relevant certifications like Salesforce Certified Administrator are typically required. Excellent problem-solving, communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These competencies ensure timely technical support, smooth CRM operation, and high customer satisfaction.
What are the most common challenges faced by CRM Support Engineers, and how can they be addressed?
CRM Support Engineers often encounter challenges such as troubleshooting complex system issues, managing multiple support tickets simultaneously, and adapting to evolving CRM platform updates. Successful engineers typically develop strong problem-solving skills, maintain clear communication with end users and other IT teams, and stay current with product documentation and training. Building a solid understanding of both the technical and business aspects of the CRM system helps to resolve issues efficiently and support users effectively.
What is the difference between Crm Support Engineer vs Crm Analyst?
| Aspect | Crm Support Engineer | Crm Analyst |
|---|---|---|
| Required Credentials | Certifications in CRM platforms, technical support background | Data analysis certifications, CRM platform knowledge |
| Work Environment | Technical support teams, IT departments | Business analysis teams, marketing, sales departments |
| Employer & Industry Usage | Tech companies, CRM service providers | Retail, finance, telecom industries |
| Common Search & Comparison | Yes | Yes |
The Crm Support Engineer primarily focuses on technical support, troubleshooting, and maintaining CRM systems, ensuring smooth operation. In contrast, the Crm Analyst analyzes CRM data to improve business strategies and customer insights. Both roles require CRM platform knowledge but serve different functions within organizations.
More about Crm Support Engineer jobs
What states have the most Crm Support Engineer jobs?
States with the most job openings for Crm Support Engineer jobs include:
What job categories do people searching Crm Support Engineer jobs look for?
The top searched job categories for Crm Support Engineer jobs are:
Peraton rating
8.3
Based on 56 frontline employees who took The Breakroom Quiz
52nd of 226 rated it services
Job description
Responsibilities
The CRM Help Desk / Support Specialist will manage the case queue within an enterprise Salesforce CRM platform, triaging and responding to customer support requests in a timely manner. This individual will perform administrative tasks within the platform, serve as the primary point of contact for end-user support inquiries, and ensure cases are resolved or escalated in accordance with established service-level expectations.
This role will be 100% Remote.
Other Responsibilities Include:
Qualifications
Required Qualifications:
Other Preferred Qualifications:
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
The CRM Help Desk / Support Specialist will manage the case queue within an enterprise Salesforce CRM platform, triaging and responding to customer support requests in a timely manner. This individual will perform administrative tasks within the platform, serve as the primary point of contact for end-user support inquiries, and ensure cases are resolved or escalated in accordance with established service-level expectations.
This role will be 100% Remote.
Other Responsibilities Include:
- Monitor and manage the Salesforce support case queue, prioritizing incoming requests and maintaining SLA adherence
- Triage, troubleshoot, and resolve end-user issues related to Salesforce CRM functionality
- Perform administrative tasks including product catalog updates, user provisioning, permission set assignments, and account access resolution
- Redirect irrelevant cases and create tickets for valid requests requiring further action
- Make routine record changes and data corrections within the platform
- Escalate complex technical issues to senior administrators with thorough documentation of troubleshooting steps
- Create and maintain knowledge base articles, FAQs, and user guides to enable self-service
- Track and report on support metrics including case volume, resolution time, and SLA compliance
Qualifications
Required Qualifications:
- 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD
- US Citizenship
- Active DoD Secret clearance
- Working knowledge of Salesforce Service Cloud, case management workflows, queues, assignment rules, and escalation processes
- Proven ability to manage high-volume case queues independently while maintaining SLA adherence
- Strong troubleshooting and problem-solving skills
- Experience with IT service management tools and ticketing systems
- Customer-first mindset with ability to communicate effectively with non-technical end users
- 2-3 years of IT help desk or application support experience, with at least 2 years supporting Salesforce CRM environments
Other Preferred Qualifications:
- Salesforce Administrator certification
- CompTIA A+ or similar IT support certification
- Experience supporting government or DoD end users
- Familiarity with knowledge management best practices
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
About Peraton
Sourced by ZipRecruiter
At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Herndon, VA, US
Year founded
2017