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Crm Support Engineer Jobs (NOW HIRING)

Personable - The team supports users who range from computer savvy to computer challenged. A ... CRM Experience - A candidate should have some knowledge or experience with a CRM Tool such as ...

This role requires deep expertise in delivering enterprise CRM solutions supporting Member ... Preferred (Microsoft Azure AI Engineer Associate, Azure Solutions Architect Expert, Azure AI ...

CRM

Fort Smith, AR · On-site

The ideal candidate will be responsible for managing and enhancing customer relationships, driving customer retention, and supporting sales and marketing initiatives through effective CRM strategies.

New

As a CRM Developer (Braze) at Massive Rocket, you'll play a hands-on technical role supporting a major platform merger and migration for an insurance client. Your primary focus will be rebuilding and ...

CRM Analyst

$95K - $110K/yr

The CRM Analyst is responsible for regional CRM data, supports commercial standard process and end to end CRM funnel management, including CRM onboarding and training for new and existing team ...

Partner closely with external vendors and technology partners as required to support CRM execution ... innovation, and continuous improvement. BEHAVIORAL EXPECTATIONS: As CRM Manager, you will be ...

Partner closely with external vendors and technology partners as required to support CRM execution ... innovation, and continuous improvement. BEHAVIORAL EXPECTATIONS: As CRM Manager, you will be ...

CRM Manager

Manhattan, NY · On-site

$90K - $110K/yr

As a CRM Executive at DAZN, you'll support the execution of CRM strategies across North America. You'll work across multiple channels to build targeted campaigns that drive engagement, conversion ...

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

Provide strategic support and thought leadership to the broader CRM team on campaign strategy, data operations, analytics & insights * Ensure CRM program adheres to data privacy laws, CAN-SPAM ...

Reporting to the Marketing Manager, you will support the day-to-day operation of our CRM systems, helping keep data clean, campaigns running smoothly, and internal teams supported. This role is ideal ...

Support the execution of outbound email, LinkedIn, and CRM marketing campaigns. * Ensure data accuracy through record validation, deduplication, email verification, and ongoing CRM audits. * Monitor ...

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.

As our business grows, we are seeking a CRM Manager who will be responsible for developing Email & SMS strategies that drive acquisition, retention, personalization, loyalty, and long-term ...

New

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.

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Crm Support Engineer information

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How much do crm support engineer jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for crm support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM Support Engineer, and why are they important?

To thrive as a CRM Support Engineer, you need a solid understanding of CRM platforms (such as Salesforce or Microsoft Dynamics), troubleshooting, and customer service, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, SQL databases, API integrations, and relevant certifications like Salesforce Certified Administrator are typically required. Excellent problem-solving, communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These competencies ensure timely technical support, smooth CRM operation, and high customer satisfaction.

What engineer makes $500,000 a year?

Highly experienced engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially in senior or executive roles at large technology companies. These roles often require advanced skills, certifications, and extensive industry experience, and compensation may include bonuses and stock options.

What is the difference between Crm Support Engineer vs Crm Analyst?

AspectCrm Support EngineerCrm Analyst
Required CredentialsCertifications in CRM platforms, technical support backgroundData analysis certifications, CRM platform knowledge
Work EnvironmentTechnical support teams, IT departmentsBusiness analysis teams, marketing, sales departments
Employer & Industry UsageTech companies, CRM service providersRetail, finance, telecom industries
Common Search & ComparisonYesYes

The Crm Support Engineer primarily focuses on technical support, troubleshooting, and maintaining CRM systems, ensuring smooth operation. In contrast, the Crm Analyst analyzes CRM data to improve business strategies and customer insights. Both roles require CRM platform knowledge but serve different functions within organizations.

What is a CRM support engineer?

A CRM support engineer is a professional responsible for maintaining and troubleshooting customer relationship management (CRM) software systems. They assist users, resolve technical issues, and ensure the CRM platform functions effectively, often using tools like Salesforce, Microsoft Dynamics, or HubSpot. Strong technical skills, problem-solving abilities, and knowledge of CRM platforms are essential for this role.

What are the most common challenges faced by CRM Support Engineers, and how can they be addressed?

CRM Support Engineers often encounter challenges such as troubleshooting complex system issues, managing multiple support tickets simultaneously, and adapting to evolving CRM platform updates. Successful engineers typically develop strong problem-solving skills, maintain clear communication with end users and other IT teams, and stay current with product documentation and training. Building a solid understanding of both the technical and business aspects of the CRM system helps to resolve issues efficiently and support users effectively.

What does a CRM engineer do?

A CRM Support Engineer manages and maintains customer relationship management systems, ensuring they function effectively to support sales, marketing, and customer service teams. They troubleshoot technical issues, implement updates, and may customize the software using tools like Salesforce or Microsoft Dynamics, often requiring knowledge of databases and scripting. The role involves providing technical support and optimizing CRM processes to improve customer engagement.

Is CRM a remote job?

A CRM Support Engineer role can be remote or onsite depending on the employer. Many companies offer remote positions for this role, especially if it involves software support, troubleshooting, and using cloud-based CRM tools. Job requirements may include familiarity with specific CRM platforms and remote communication tools.

What does a CRM Support Engineer do?

A CRM Support Engineer is responsible for providing technical assistance and troubleshooting for Customer Relationship Management (CRM) software. They help resolve user issues, configure system settings, and ensure the CRM system operates smoothly. Their role may also include training users, implementing software updates, and collaborating with other IT professionals to integrate CRM solutions with other business tools. CRM Support Engineers play a vital role in helping organizations maximize the value of their CRM platforms and improve customer interactions.
More about Crm Support Engineer jobs
What states have the most Crm Support Engineer jobs? States with the most job openings for Crm Support Engineer jobs include:
What job categories do people searching Crm Support Engineer jobs look for? The top searched job categories for Crm Support Engineer jobs are:
Infographic showing various Crm Support Engineer job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 91% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
CRM Support Specialist

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Analytical - The team answers a variety of questions throughout any given day. A candidate needs to have the ability to analyze and solve problems with a high degree of accuracy. The position is not a data entry type role, so a candidate must be able to assess issues quickly and provide solutions.

Reliable - The team operates in a call center environment so reliability is required. A candidate must be able to arrive on time and work the designated hours.

Self Motivated - A potential candidate should show a desire to learn and progress without constant attention.

Personable - The team supports users who range from computer savvy to computer challenged. A potential candidate should be able to communicate to both groups in a patient and friendly way to address the question/problem posed by the end user. 

Qualifications

Necessary Skills - Technical

Microsoft Office - A potential candidate should be a strong user with the following tools;

o Microsoft Excel - A candidate should be familiar with simple formulas such as "SUM()", "COUNT()", and "VLOOKUP()". The candidate should be familiar with using Excel spreadsheets to analyze lists of data.

o Microsoft Word - A candidate should be able to use Microsoft Word to draft "How to" documents for the end users, and should have strong writing skills.

o Microsoft Outlook - A candidate should be able to use Microsoft Outlook to manage and send emails.

CRM Experience - A candidate should have some knowledge or experience with a CRM Tool such as Siebel or SalesForce.com. 

Call Center Experience - The largest component of the job would include taking phone calls in a queue environment and documenting the received calls.

Additional Information

To know more or to schedule an interview, Please contact:
Sagar Rathore

630-485-2166

Sagar.rathore (at) Collabera.com