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Crm Support Engineer Jobs (NOW HIRING)

Leap

CRM Specialist

Columbia, MD

Customer Support and Solution Development: Address customer requests by devising innovative solutions and ensuring their business needs are met. * Project Management: Implement project management ...

New

The Mathworks

Senior CRM Analyst

Natick, MA · On-site

$105K - $164K/yr

As a Senior CRM Analyst - Sales, you will play a key role in shaping and evolving MathWorks ... support prototyping and solution delivery, working closely with analysts and developers. * Stay ...

Forbes Advisor

CRM Manager (Remote)

Wilmington, DE · On-site +1

Work with the wider CRM team and Product/Engineering on requirements for new data schema needs to bring campaigns to life * Build customer journeys, audience segments, and messaging templates within ...

MSR COSMOS

CRM Quality Engineer

New Century, KS · On-site

$68K - $89K/yr

Role: CRM Quality Engineer Location: Leawood, Kansas Duration: 4-6 months * Ability to learn quickly and deliver high quality product in a fast-paced, dynamic team environment * Functional expertise ...

Strata Information Group

Slate CRM Consultant

Atlanta, GA · On-site +1

$90K - $125K/yr

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, ...

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All JobsCrm Support Engineer Jobs

Crm Support Engineer information

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How much do crm support engineer jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for crm support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM Support Engineer, and why are they important?

To thrive as a CRM Support Engineer, you need a solid understanding of CRM platforms (such as Salesforce or Microsoft Dynamics), troubleshooting, and customer service, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, SQL databases, API integrations, and relevant certifications like Salesforce Certified Administrator are typically required. Excellent problem-solving, communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These competencies ensure timely technical support, smooth CRM operation, and high customer satisfaction.

What engineer makes $500,000 a year?

Highly experienced engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially in senior or executive roles at large technology companies. These roles often require advanced skills, certifications, and extensive industry experience, and compensation may include bonuses and stock options.

What is the difference between Crm Support Engineer vs Crm Analyst?

AspectCrm Support EngineerCrm Analyst
Required CredentialsCertifications in CRM platforms, technical support backgroundData analysis certifications, CRM platform knowledge
Work EnvironmentTechnical support teams, IT departmentsBusiness analysis teams, marketing, sales departments
Employer & Industry UsageTech companies, CRM service providersRetail, finance, telecom industries
Common Search & ComparisonYesYes

The Crm Support Engineer primarily focuses on technical support, troubleshooting, and maintaining CRM systems, ensuring smooth operation. In contrast, the Crm Analyst analyzes CRM data to improve business strategies and customer insights. Both roles require CRM platform knowledge but serve different functions within organizations.

What is a CRM support engineer?

A CRM support engineer is a professional responsible for maintaining and troubleshooting customer relationship management (CRM) software systems. They assist users, resolve technical issues, and ensure the CRM platform functions effectively, often using tools like Salesforce, Microsoft Dynamics, or HubSpot. Strong technical skills, problem-solving abilities, and knowledge of CRM platforms are essential for this role.

What are the most common challenges faced by CRM Support Engineers, and how can they be addressed?

CRM Support Engineers often encounter challenges such as troubleshooting complex system issues, managing multiple support tickets simultaneously, and adapting to evolving CRM platform updates. Successful engineers typically develop strong problem-solving skills, maintain clear communication with end users and other IT teams, and stay current with product documentation and training. Building a solid understanding of both the technical and business aspects of the CRM system helps to resolve issues efficiently and support users effectively.

What does a CRM engineer do?

A CRM Support Engineer manages and maintains customer relationship management systems, ensuring they function effectively to support sales, marketing, and customer service teams. They troubleshoot technical issues, implement updates, and may customize the software using tools like Salesforce or Microsoft Dynamics, often requiring knowledge of databases and scripting. The role involves providing technical support and optimizing CRM processes to improve customer engagement.

Is CRM a remote job?

A CRM Support Engineer role can be remote or onsite depending on the employer. Many companies offer remote positions for this role, especially if it involves software support, troubleshooting, and using cloud-based CRM tools. Job requirements may include familiarity with specific CRM platforms and remote communication tools.

What does a CRM Support Engineer do?

A CRM Support Engineer is responsible for providing technical assistance and troubleshooting for Customer Relationship Management (CRM) software. They help resolve user issues, configure system settings, and ensure the CRM system operates smoothly. Their role may also include training users, implementing software updates, and collaborating with other IT professionals to integrate CRM solutions with other business tools. CRM Support Engineers play a vital role in helping organizations maximize the value of their CRM platforms and improve customer interactions.
More about Crm Support Engineer jobs
What states have the most Crm Support Engineer jobs? States with the most job openings for Crm Support Engineer jobs include:
What job categories do people searching Crm Support Engineer jobs look for? The top searched job categories for Crm Support Engineer jobs are:
Crm Support Engineer jobs near you
Infographic showing various Crm Support Engineer job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 91% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Lead Dynamics CRM Developer

Lead Dynamics CRM Developer

Cliftonlarsonallen

Des Moines, IA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

CliftonLarsonAllen rating

7.3

Company rating: 7.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

17th of 18 rated bookkeepers and accountants

Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

About the role:

CLA is looking to hire a Lead CRM Developer to bring their understanding of CRM processes, technology and data to help optimize and expand our existing and future technology stack, processes and people. The lead brings in extensive knowledge and use of Dynamics as a CRM platform along with experience with enhancing functionality through familiarity and use of Microsoft's Power Platform and Microsoft Dataverse to drive and extend CLA back-office functionality.

As a Lead CRM Developer, you will:

  • Lead the development of the Microsoft Dynamics CRM database to support the marketing technology stack and business processes as directed by the Marketing Technology Manager and CRM Product Owner.

  • Review and create CRM customizations including:

    • Form/entity updates

    • Business process flows

    • Plugins

    • Javascript/HTML

    • PowerApps solutions

    • Power Automate flows

    • Custom HTML interfaces (web resources)

    • Data integrations/migrations

    • SQL updates

    • And various reporting technologies like Power BI and SSRS

  • Own processes driven and dependent on the Microsoft Dynamics CRM database, including support, maintenance, documentation, enablement, and enhancements.

  • Troubleshoot data integrity, errors, and Microsoft Dynamics CRM performance issues. Pressure testing of development for scalable solutions.

  • Partner with Product Owner, marketing automation team, analysts, and Marketing Technology Manager for developing reporting and streamlined business processes.

  • Act as a lead for developers and provide oversite and recommendations on development

  • Act as a change agent by identifying and implementing appropriate improvements ensuring processes are automated and can scale at an enterprise level. This also includes staying current with technology and cloud trends.

  • Translate and design solutions for business requirements / user stories based on direction from Product Owner

What you will need:

  • 6 years relevant experience.

  • Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree.Degree in computer science, information technology, or related field preferred.

  • Experience in application development and support working as a team member on multiple projects or applications preferred.

  • Experience with implementing third-party integrations into and out Microsoft Dynamics CRM, including a marketing automation platform preferred.

  • Experience with implementing third-party integrations into and out Microsoft Dynamics CRM, including a marketing automation platform. preferred

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.


To view a complete list of benefits, click here.


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About CliftonLarsonAllen

Sourced by ZipRecruiter

CliftonLarsonAllen (CLA) is a leading professional services company based in Minneapolis, MN, US. CLA operates in the accounting industry and offers a broad range of products and services such as wealth advisory, outsourcing, audit, tax, and consulting services. The company was founded in 1953 with a merger between two firms, Clifton Gunderson and LarsonAllen, in 2012. Working in accordance with their mission to create opportunities for clients, people, and communities, they have established a presence across the US, serving privately held businesses, non-profits, and governmental entities. Recognized for their contributions, CLA has received accolades such as the Innovative Firm of the Year award.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

2012

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