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Crm Support Engineer Jobs in California (NOW HIRING)

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site

$110K - $120K/yr

Partner with Merchandising, Creative, Product, Engineering, CX, and Analytics to ensure CRM is represented in planning conversations * Advocate for the member and ensure CRM programs support both ...

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site +1

Partner with Merchandising, Creative, Product, Engineering, CX, and Analytics to ensure CRM is represented in planning conversations * Advocate for the member and ensure CRM programs support both ...

Scanhealthplan

CRM Developer

Long Beach, CA · On-site

This role requires deep expertise in delivering enterprise CRM solutions supporting Member ... Preferred (Microsoft Azure AI Engineer Associate, Azure Solutions Architect Expert, Azure AI ...

Compunnel

CRM Lead

San Ramon, CA · On-site

... of developers, collaborating with business and technology stakeholders to gather requirements, and ensuring that the CRM system integrates seamlessly with other business applications to support ...

Stem Xpert

SAP CRM

Santa Clara, CA

... engineering and systems integration. Our tightly integrated offerings are tailored to each clients ... Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Support day-to-day CRM coordination and operational tasks as needed. Required Skills & Qualifications * Strong organizational skills with attention to detail * Ability to manage multiple tasks and ...

Havas

CRM Director

San Francisco, CA

This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals: · ...

Havas

CRM Director

San Francisco, CA · On-site

This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals: • ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to ... Support lead scoring models and customer propensity analyses * Provide insights on ticket ...

Havas

CRM Director

San Francisco, CA

This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals: · ...

Havas

CRM Director

San Francisco, CA · On-site

This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals: • ...

Anaheim Ducks

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

Whether you're looking to create a great guest experience at a concert, support business growth and ... CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to ...

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All JobsCrm Support Engineer JobsCrm Support Engineer Jobs in California

Crm Support Engineer information

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$16

$39

$67

How much do crm support engineer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for crm support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

What does a CRM Support Engineer do?

A CRM Support Engineer is responsible for providing technical assistance and troubleshooting for Customer Relationship Management (CRM) software. They help resolve user issues, configure system settings, and ensure the CRM system operates smoothly. Their role may also include training users, implementing software updates, and collaborating with other IT professionals to integrate CRM solutions with other business tools. CRM Support Engineers play a vital role in helping organizations maximize the value of their CRM platforms and improve customer interactions.

What are the key skills and qualifications needed to thrive as a CRM Support Engineer, and why are they important?

To thrive as a CRM Support Engineer, you need a solid understanding of CRM platforms (such as Salesforce or Microsoft Dynamics), troubleshooting, and customer service, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, SQL databases, API integrations, and relevant certifications like Salesforce Certified Administrator are typically required. Excellent problem-solving, communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These competencies ensure timely technical support, smooth CRM operation, and high customer satisfaction.

What are the most common challenges faced by CRM Support Engineers, and how can they be addressed?

CRM Support Engineers often encounter challenges such as troubleshooting complex system issues, managing multiple support tickets simultaneously, and adapting to evolving CRM platform updates. Successful engineers typically develop strong problem-solving skills, maintain clear communication with end users and other IT teams, and stay current with product documentation and training. Building a solid understanding of both the technical and business aspects of the CRM system helps to resolve issues efficiently and support users effectively.

What is the difference between Crm Support Engineer vs Crm Analyst?

AspectCrm Support EngineerCrm Analyst
Required CredentialsCertifications in CRM platforms, technical support backgroundData analysis certifications, CRM platform knowledge
Work EnvironmentTechnical support teams, IT departmentsBusiness analysis teams, marketing, sales departments
Employer & Industry UsageTech companies, CRM service providersRetail, finance, telecom industries
Common Search & ComparisonYesYes

The Crm Support Engineer primarily focuses on technical support, troubleshooting, and maintaining CRM systems, ensuring smooth operation. In contrast, the Crm Analyst analyzes CRM data to improve business strategies and customer insights. Both roles require CRM platform knowledge but serve different functions within organizations.

What are popular job titles related to Crm Support Engineer jobs in California?

For Crm Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Crm Support Engineer jobs in California look for?

The top searched job categories for Crm Support Engineer jobs in California are:

Crm Support Engineer jobs near you
Infographic showing various Crm Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.

Manager, CRM

FabFitFun

Beverly Hills, CA • On-site

$110K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

FabFitFun is seeking a CRM Manager to join our Marketing team! FabFitFun is more than a subscription box, it's a membership business built around discovery, shopping, and engagement, and CRM sits at the center of that experience.
We're looking for a CRM Manager who is equal parts strategist, operator, analyst, and marketer. This person will own and optimize the member communication experience across email, SMS, and push, helping members discover products they love, engage more deeply with their membership, and ultimately drive growth for the business. You'll work closely with Merchandising, Creative, Product, Analytics, Engineering, and CX to bring our seasonal moments and everyday member experiences to life.
Location:
This role is based out of our HQ in Beverly Hills, CA and is not eligible for remote. We are presently operating from a hybrid schedule of 4 days a week in-office (Monday-Thursday).
What You'll Do:
This role isn't just about sending campaigns. It's about understanding member behavior, identifying opportunities, influencing cross-functional partners, and turning insights into programs that improve engagement, retention, and revenue.
Own the CRM Strategy
  • Get to know our members better than they know themselves, understanding what motivates them, what drives engagement, where friction exists, and where CRM can create a better experience
  • Turn member insights, business goals, merchandising priorities, and performance data into a clear CRM strategy and roadmap
  • Identify opportunities to improve engagement, retention, shopping behavior, and revenue across the member lifecycle
  • Balance short-term business needs with long-term member value

Drive Campaign Execution & Performance
  • Execute against metrics that have real impact to the business, including conversion and revenue
  • Own end-to-end planning and execution across email, SMS, and push
  • Lead CRM support for key business moments including Acquisition, Seasonal Box launches, Customization, Add-Ons, Flash Sales, onboarding, retention, and winback
  • Ensure campaigns are targeted correctly, executed flawlessly, and aligned with broader business priorities
  • Develop testing strategies that continuously improve performance and member experience
  • Identify opportunities to streamline workflows and improve operational efficiency

Be Data-Driven
  • Partner closely with Data & Analytics to define audiences, measure performance, and uncover opportunities
  • Dive deep into campaign performance, customer behavior, and lifecycle trends
  • Understand not just what happened, but why it happened
  • Translate complex data into actionable recommendations and clear business decisions
  • Build a culture of testing, learning, and continuous optimization

Influence Across the Business
  • Serve as the CRM subject matter expert across Marketing and the broader organization
  • Partner with Merchandising, Creative, Product, Engineering, CX, and Analytics to ensure CRM is represented in planning conversations
  • Advocate for the member and ensure CRM programs support both business goals and customer experience
  • Help connect the dots across teams and identify opportunities others may miss

Embrace AI & New Ways of Working
  • Leverage AI tools to accelerate campaign planning, audience analysis, reporting, content development, and operational workflows
  • Continuously evaluate new technologies and processes that can help the CRM team work smarter and move faster
  • Challenge legacy processes and identify opportunities for automation and scale

Raise the Bar
  • Mentor and support CRM Coordinators and Specialists
  • Establish best practices around segmentation, testing, QA, reporting, and campaign execution
  • Help create a culture of accountability, curiosity, continuous improvement, and ownership
  • Be someone people trust to solve problems, navigate ambiguity, and get things done

What You'll Bring:
Experience
  • 5-8+ years of CRM, Lifecycle Marketing, Retention Marketing, or Email Marketing experience
  • Experience in eCommerce, DTC, subscription, membership, or marketplace businesses
  • Bachelor's degree or equivalent practical experience

Knowledge, Skills & Abilities
  • Deep experience with lifecycle marketing and customer journey design
  • Strong hands-on experience with Braze or comparable CRM platforms
  • Strong understanding of segmentation, personalization, testing methodologies, and performance measurement
  • Ability to partner effectively with analytics teams and use data to influence decisions
  • Comfortable working with large datasets and translating insights into action
  • Strong business acumen and understanding of how CRM impacts revenue, retention, and customer lifetime value
  • Experience operating in fast-paced environments where priorities shift frequently
  • Excellent project management and organizational skills
  • Curiosity to understand why members behave the way they do, not just what they do
  • Experience using AI tools such as ChatGPT, Claude, Gemini, and similar platforms to improve productivity and decision-making
  • Strong cross-functional collaboration and stakeholder management skills
  • People enjoy working with you. You build trust, communicate clearly, and elevate the teams around you

What You'll Get! The Benefits & Perks of FabFitFun
  • Unlimited PTO
  • Generous parental leave
  • Company paid holidays (8)
  • Medical, Dental & Vision
  • 401K & 401K Match
  • Pet insurance available for any FFF furry friends
  • Complimentary annual FFF subscription with seasonal $25 credit for ecommerce flash sales
  • Donation matching program via BrightFunds, where the company matches up to $500 in charitable donations per employee annually

Compensation
This is a full-time position with an expected base salary range of $110K - $120K + annual bonus eligibility. The compensation package will also include an initial equity grant, in addition to a range of generous medical, dental, vision and other perks & benefits. Compensation decisions are determined using a variety of job-related factors such as skill set, geographic location, market demands, experience, and education / certifications. If we extend an offer for employment, we will consider all individual qualifications.
Privacy
Your information will be handled in accordance with our Workforce Member Privacy Notice: https://legal.fabfitfun.com/#workforce-member-privacy-notice

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