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Crm Operations Jobs (NOW HIRING)

OneMagnify

CRM Operations Manager

Detroit, MI · On-site

The CRM Operations Manager owns campaign delivery across the full lifecycle, from planning and configuration through testing, deployment, and performance measurement. This role ensures that every ...

MarineMax

CRM Operations Specialist

Fort Lauderdale, FL · On-site

$49K - $65K/yr

Role Overview The CRM Operations Specialist is responsible for the day-to-day management, support, and continuous improvement of CRM systems for the MarineMax Superyacht Division, supporting Fraser ...

Vuori, Inc

CRM Operations Specialist II

Carlsbad, CA · On-site

The CRM Operations Specialist plays a critical role in enabling Vuori's lifecycle marketing and personalization strategy through precise, scalable audience creation and campaign execution. This role ...

RemX

Be Seen First

CRM Operations Specialist

Jacksonville, FL · On-site

$24 - $26/hr

Support configuration of CRM features (Chat, SMS, Email, and AI tools) * Troubleshoot basic system issues and respond to user requests * Conduct data audits to ensure accuracy and consistency

Schoolcraft College

CRM Operations On-Call

Livonia, MI · On-site

$17 - $19/hr

Posting Details Position Information Job Title CRM Operations On-Call Job Summary This position will work with data clean-up, processing and documenting data, as well as document review. PLEASE NOTE:

SSA Group

Admissions CRM Operations Specialist

Denver, CO · On-site

$60K - $80K/yr

SSA Group is looking for a talented CRM Operations Specialist to join our Admissions team! All applications should be submitted within 7-days following posting of the job; applications will be ...

Columbia College

CRM Coordinator

Columbia, MO · Remote

$20.20/hr

Reporting to the Associate Director of CRM Operations, this position assists with data entry, reporting, system documentation, and user support to ensure the CRM operates efficiently and effectively.

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Support day-to-day CRM coordination and operational tasks as needed. Required Skills ... Qualifications * Strong organizational skills with attention to detail * Ability to manage multiple ...

Detroit Pistons

CRM Manager

Detroit, MI · On-site

Partner with marketing and sales teams to ensure seamless CRM operations. * Train and support staff in CRM usage, best practices, and new features. * Serve as the primary point of contact for CRM ...

New

Detroit Pistons

CRM Manager

Detroit, MI

Partner with marketing and sales teams to ensure seamless CRM operations. * Train and support staff in CRM usage, best practices, and new features. * Serve as the primary point of contact for CRM ...

New

Inspira Education

CRM Administrator

New York, NY · Hybrid

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

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Crm Operations information

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How much do crm operations jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for crm operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a CRM system salary?

A CRM Operations professional's salary typically ranges from $50,000 to $90,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced specialists with certifications and technical skills can earn higher salaries. Salaries also vary based on industry and the complexity of CRM platforms used, such as Salesforce or HubSpot.

What are some common challenges faced in a CRM Operations role, and how can they be addressed?

A common challenge in CRM Operations is ensuring data accuracy and consistency across various platforms, which is essential for effective customer engagement. Managing system integrations and aligning processes between marketing, sales, and support teams can also be complex. To address these challenges, strong attention to detail, regular data audits, and clear communication with cross-functional teams are crucial. Additionally, staying updated with CRM software features and best practices helps streamline workflows and improve overall efficiency.

What are CRM operations?

CRM operations involve managing and optimizing customer relationship management systems to improve customer engagement, retention, and sales. This includes tasks such as data entry, process automation, reporting, and ensuring the CRM software is effectively used by teams. Strong technical skills and familiarity with CRM tools like Salesforce or HubSpot are often required for this role.

What is the difference between Crm Operations vs Customer Support Specialist?

AspectCrm OperationsCustomer Support Specialist
Required CredentialsCRM certifications, data analysis skillsCustomer service training, communication skills
Work EnvironmentData management, system administrationCustomer interaction, issue resolution
Employer & Industry UsageMarketing, sales, CRM software companiesRetail, tech, service industries

Crm Operations focuses on managing and optimizing customer relationship management systems, data analysis, and process improvements. In contrast, Customer Support Specialists primarily handle direct customer interactions and resolve issues. While both roles require strong communication skills, Crm Operations emphasizes technical and analytical expertise, whereas Customer Support is more customer-facing. Understanding these differences helps organizations assign the right talent to each function and job seekers identify roles aligned with their skills.

What is a CRM job role?

A CRM (Customer Relationship Management) job role involves managing and optimizing a company's customer data, interactions, and communication strategies using CRM software. Responsibilities often include analyzing customer information, supporting marketing campaigns, and ensuring data accuracy to improve customer engagement and retention.

Is CRM a good career?

A career in CRM operations involves managing customer relationship management systems, which are essential for sales, marketing, and customer service functions. It requires skills in data analysis, software tools like Salesforce or HubSpot, and often benefits from certifications. CRM roles can offer steady employment and opportunities for advancement in various industries.

What are the key skills and qualifications needed to thrive as a CRM Operations Specialist, and why are they important?

To thrive as a CRM Operations Specialist, you need a solid understanding of CRM platforms, data management, and customer lifecycle processes, often supported by a degree in business, marketing, or information systems. Experience with tools like Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly beneficial. Strong analytical skills, attention to detail, and effective communication set standout professionals apart in this role. These competencies ensure accurate data handling, seamless campaign execution, and enhanced customer engagement, which are vital for business growth and customer satisfaction.
More about Crm Operations jobs
What are the most commonly searched types of Crm Operations jobs? The most popular types of Crm Operations jobs are:
What states have the most Crm Operations jobs? States with the most job openings for Crm Operations jobs include:
What job categories do people searching Crm Operations jobs look for? The top searched job categories for Crm Operations jobs are:
Crm Operations jobs near you
Infographic showing various Crm Operations job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 2% As Needed, 78% Full Time, 2% Part Time, and 16% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
CRM Operations Manager

CRM Operations Manager

OneMagnify

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

The CRM Operations Manager owns campaign delivery across the full lifecycle, from planning and configuration through testing, deployment, and performance measurement. This role ensures that every campaign launches accurately, on time, and aligned to the strategic intent behind it. The work sits at the center of OneMagnify's CRM delivery operation, connecting strategy, creative, data, and platform teams into a reliable, repeatable production system.
The Impact You'll Have:
Strategy is only as good as what actually reaches the customer. The CRM Operations Manager is the person who makes sure the work ships cleanly, correctly, and at the quality standard the account demands. That means owning the operational rigor that turns a strategic brief into a live campaign: requirements documentation, audience logic, QA protocols, deployment sequencing, and performance tracking.
The role also drives how the delivery operation improves over time. By identifying failure points, tightening processes, and maintaining transparency into campaign health, the CRM Operations Manager builds the kind of operational infrastructure that lets the broader team move faster without breaking things.
What You'll Do:
Own Campaign Delivery End-to-End
Manage the full campaign lifecycle across strategy coordination, creative development, testing, proofing, approvals, and deployment. Define and document campaign requirements, including data criteria, test plans, tagging specifications, audience segmentation, and dynamic business rules.
Drive Quality & Operational Rigor
Maintain rigorous QA protocols that ensure accuracy and consistency across every campaign. Track project health, flag risks early, and keep production timelines on track across multiple concurrent workstreams.
Analyze Performance & Improve Process
Monitor campaign performance, surface insights, and translate results into process and program improvements. Stay current on email deliverability standards, regulatory requirements, and privacy considerations that affect campaign operations.
What You'll Need:
  • 4+ years of experience in email, campaign, or digital project management, with hands-on knowledge of production and deployment workflows at scale, including high-volume, multi-brand, or multi-market programs with complex segmentation and versioning logic
  • Strong organizational and communication skills with the ability to manage multiple concurrent campaigns without losing accuracy or momentum
  • Bachelor's degree from a four-year college or university or equivalent experience
  • Familiarity with AI-assisted campaign operations: automated QA, send-time optimization, or predictive performance flagging.
  • Familiarity with modern CRM platforms (SFMC, Braze, Adobe) and how platform-native automation can streamline production workflows

Future-Ready Skills (Nice to Have)
  • Perspective on how agentic AI and autonomous orchestration will reshape campaign operations, moving from manual build-and-deploy toward self-assembling, self-optimizing campaign workflows
  • Exposure to prompt-driven content assembly or dynamic creative optimization as part of the campaign production process
Benefits
We believe great work happens when people have the support and flexibility they need to thrive. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and Flexible Time Off (FTO) so you can take time away to recharge when you need it. We also offer additional programs focused on wellness, financial security, and professional growth.
We are an equal opportunity employer
We believe that Innovative ideas and solutions start with unique perspectives. That's why we're committed to providing every employee a workplace that's free of discrimination and intolerance. We're proud to be an equal opportunity employer and actively search for like-minded people to join our team.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.

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