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Crm Operations Jobs (NOW HIRING)

Utulsa

CRM Operations Specialist

Tulsa, OK · On-site

The CRM Operations Specialist is responsible for managing and optimizing the university's CRM system (Slate by Technolutions) to support undergraduate student recruitment, admission communications ...

Vuori, Inc

CRM Operations Specialist II

Carlsbad, CA · On-site

$75K - $96K/yr

  • Medical

  • Retirement

  • PTO

The CRM Operations Specialist plays a critical role in enabling Vuori's lifecycle marketing and personalization strategy through precise, scalable audience creation and campaign execution. This role ...

Washtenaw Community College

CRM Administrator

Ann Arbor, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage daily technical operations related to CRM technology support. The CRM Administrator has primary responsibility for optimizing the TargetX CRM performance, documenting the operation, support ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Manage users, permissions, configurations, and system settings to support operational needs ... Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and ...

Reed

  • Life

  • Retirement

  • PTO

Overview We're looking for an experienced CRM Manager to join Reed.co.uk on a 12-month maternity cover. This is an exciting opportunity to lead our CRM function, shaping how we engage with millions ...

Invest Puerto Rico

PR · On-site

Overview The CRM Administrator is the technical steward and operational owner of Invest Puerto Rico's CRM platform, which functions as the organization's institutional intelligence system supporting ...

Havas

CRM Director

San Francisco, CA · On-site

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

Port

CRM Admin

Boston, MA · On-site +1

Familiarity with go-to-market processes across Sales, Marketing, CS, and Finance operations ... Relevant CRM admin certification (e.g., HubSpot or Salesforce Administrator). Note: Employees are ...

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES ... operational improvements, enhancements and system customizations that meet business needs and ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Cnx

CRM Architect

Concord, NC · On-site

$106K - $166K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title: CRM Architect We're Concentrix. The intelligent transformation partner. Solution-focused ... Experience with CI/CD for D365 using Azure DevOps. * Excellent communication, leadership, and ...

Tripadvisor

CRM Manager

Needham, MA · On-site

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

Hudson Manpower

CRM Lead

San Jose, CA · On-site

Solid understanding of customer service operations and CRM/contact center best practices. Strong communication, stakeholder management, and onsite leadership skills. Ability to create detailed ...

krg technology inc

CRM Developer

Redmond, WA · On-site

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

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How much do crm operations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for crm operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a CRM Operations job role?

A CRM Operations job involves managing and optimizing customer relationship management systems to ensure data accuracy, streamline processes, and support sales and marketing teams. The role typically requires skills in CRM platforms like Salesforce or HubSpot, data analysis, and process improvement to enhance customer engagement and business efficiency.

What are some common challenges faced in a CRM Operations role, and how can they be addressed?

A common challenge in CRM Operations is ensuring data accuracy and consistency across various platforms, which is essential for effective customer engagement. Managing system integrations and aligning processes between marketing, sales, and support teams can also be complex. To address these challenges, strong attention to detail, regular data audits, and clear communication with cross-functional teams are crucial. Additionally, staying updated with CRM software features and best practices helps streamline workflows and improve overall efficiency.

What are CRM operations?

CRM operations involve managing and optimizing customer relationship management systems to improve customer engagement, retention, and sales. This includes tasks such as data entry, process automation, reporting, and ensuring the CRM software is effectively used by sales and marketing teams. Strong technical skills and familiarity with CRM tools like Salesforce or HubSpot are often required for this role.

What is the difference between Crm Operations vs Customer Support Specialist?

AspectCrm OperationsCustomer Support Specialist
Required CredentialsCRM certifications, data analysis skillsCustomer service training, communication skills
Work EnvironmentData management, system administrationCustomer interaction, issue resolution
Employer & Industry UsageMarketing, sales, CRM software companiesRetail, tech, service industries

Crm Operations focuses on managing and optimizing customer relationship management systems, data analysis, and process improvements. In contrast, Customer Support Specialists primarily handle direct customer interactions and resolve issues. While both roles require strong communication skills, Crm Operations emphasizes technical and analytical expertise, whereas Customer Support is more customer-facing. Understanding these differences helps organizations assign the right talent to each function and job seekers identify roles aligned with their skills.

What are the key skills and qualifications needed to thrive as a CRM Operations specialist, and why are they important?

To thrive as a CRM Operations Specialist, you need a solid understanding of CRM platforms, data management, and customer lifecycle processes, often supported by a degree in business, marketing, or information systems. Experience with tools like Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly beneficial. Strong analytical skills, attention to detail, and effective communication set standout professionals apart in this role. These competencies ensure accurate data handling, seamless campaign execution, and enhanced customer engagement, which are vital for business growth and customer satisfaction.
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Crm Operations jobs near you
Infographic showing various Crm Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

CRM Operations Specialist

Utulsa

Tulsa, OK • On-site

Full-time

Posted 21 days ago

Job description


Job Summary:
The CRM Operations Specialist is responsible for managing and optimizing the university's CRM system (Slate by Technolutions) to support undergraduate student recruitment, admission communications, and enrollment operations. This role collaborates with other admission teams, IT, and academic departments to ensure accurate data management and a seamless prospective student experience throughout the enrollment lifecycle.
Essential Functions (Responsibilities):
  • Manage and maintain the admissions CRM platform, including workflows, automation, and user access.
  • Support prospective student recruitment efforts by overseeing the Application Completion Checklist and Admitted Student Checklist
  • Monitor and maintain data integrity within the CRM and student information systems while assisting with data imports and exports.
  • Collaborate with admission teams to develop and monitor conversion strategies.
  • Build and generate admissions reports, dashboards, and enrollment analytics.
  • Configure application stages, forms, event registrations, and communication templates.
  • Troubleshoot CRM-related issues and provide training and support to admission teams, staff, and faculty.
  • Assist with integration projects between CRM, SIS, and third-party platforms.
  • Support recruitment cycle preparation and system readiness, including updates, testing, and process improvements.
  • Support recruitment events as needed.
  • Performs related responsibilities as required or assigned.

Required Qualifications:
  • Bachelor's degree or 5 years of experience in professional higher education
  • admission setting.
  • 1-2 years of experience in CRM administration, admission operations, or enrollment
  • management.
  • 1-2 years of experience in higher education recruitment/admission.
  • Proficient with Microsoft Office Suite and reporting tools.

Preferred Qualifications:
  • Bachelor's degree in Information Systems or related field.
  • 5 years of experience in Slate (Technolutions).
  • Working competence in SQL, Java, or other programming languages.

Desired Skills:
  • Strong tendency to troubleshoot.
  • Ability to dissect requests and produce projects with accuracy and strong attention to detail.
  • Comprehensive knowledge of all modules of Slate CRM.
  • Experience with integrating new enhanced features of Slate CRM.
  • A collaborative team player, who can coordinate work effectively with employees, team members, and outside vendors.
  • Ability to maintain a high level of confidentiality.
  • High attention to detail and accuracy.
  • Demonstrated practice of establishing effective priorities and meeting deadlines.

Special Job Dimensions:
Full-time position in undergraduate admission office. Work requires working with highly sensitive or confidential information. May require occasional evening or weekend work during peak recruitment periods or admissions events.
Note:
The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.
About Us
The University of Tulsa is a student-centered research university that cultivates interconnected learning experiences to explore complex ideas and create new knowledge in a spirit of free inquiry. Guided by our commitment to service and inclusion, we prepare individuals to make meaningful contributions to our campus, our community, and our world.
The University endeavors to create and nurture an informed and inclusive environment in its workplace and educational programs. Affirmative action and equal employment opportunity are integral parts of the University not just because they are legally mandated, but because we recognize that the present and future strength of the university is based primarily on people and their skills, experience, and potential. The University does not discriminate in access to, or treatment or employment in, its programs and activities on the basis of race, color, age, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, veteran status, disability, genetic information, ancestry, or marital status. The University seeks to recruit, select, and promote students, faculty, and all other employees on the basis of individual merit.

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