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Crm Operations Jobs (NOW HIRING)

Curvion Blue

CRM Operations Lead

Phoenix, AZ · Remote

$72K - $100K/yr

Position Overview: CRM Operations Lead The CRM Operations Lead is a critical role focused on enhancing and scaling the CRM infrastructure that underpins our outsourced sales delivery. This role is ...

Curvion Blue

CRM Operations Lead

Miami, FL · Remote

$72K - $100K/yr

Position Overview: CRM Operations Lead The CRM Operations Lead is a critical role focused on enhancing and scaling the CRM infrastructure that underpins our outsourced sales delivery. This role is ...

Curvion Blue

CRM Operations Lead

Seattle, WA · Remote

$72K - $100K/yr

Position Overview: CRM Operations Lead The CRM Operations Lead is a critical role focused on enhancing and scaling the CRM infrastructure that underpins our outsourced sales delivery. This role is ...

Curvion Blue

CRM Operations Lead

New York, NY · Remote

$72K - $100K/yr

Position Overview: CRM Operations Lead The CRM Operations Lead is a critical role focused on enhancing and scaling the CRM infrastructure that underpins our outsourced sales delivery. This role is ...

Curvion Blue

CRM Operations Lead

Denver, CO · Remote

$72K - $100K/yr

Position Overview: CRM Operations Lead The CRM Operations Lead is a critical role focused on enhancing and scaling the CRM infrastructure that underpins our outsourced sales delivery. This role is ...

Schoolcraft College

CRM Operations On-Call

Livonia, MI · On-site

$17 - $19/hr

Posting Details Position Information Job Title CRM Operations On-Call Job Summary This position will work with data clean-up, processing and documenting data, as well as document review. PLEASE NOTE:

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Support day-to-day CRM coordination and operational tasks as needed. Required Skills ... Qualifications * Strong organizational skills with attention to detail * Ability to manage multiple ...

DAZN

CRM Executive

New York, NY · Hybrid

$50K - $70K/yr

Manage day-to-day CRM operations, ensuring accuracy, timeliness, and alignment with business goals. * Work with data and insights teams to refine targeting and improve user journey effectiveness.

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the ... relationship to ensure strong performance, operational excellence, and ongoing platform ...

Unilode Aviation Solutions

The CRM role acts as the primary interface between the customer and internal teams, driving trust ... Translate operational performance and risk control into clear, credible customer communication.

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the ... relationship to ensure strong performance, operational excellence, and ongoing platform ...

I-Center California

CRM Manager

Los Angeles, CA · On-site

Position Title: CRM Manager Reports To: Deputy Director of Operations & Culture About Us The Movement Innovation Collaborative (MIC) is a new time-limited entity that will deepen and expand the ...

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

This is a hands-on CRM leadership role that requires both strategic thinking and operational execution. The ideal candidate can independently manage campaigns and customer journeys, identify ...

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

This is a hands-on CRM leadership role that requires both strategic thinking and operational execution. The ideal candidate can independently manage campaigns and customer journeys, identify ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site +1

$110K - $120K/yr

Support process documentation and operational improvements as we scale our CRM efforts What You'll Bring * 4-6 years of CRM, Lifecycle Marketing, or Email Marketing experience * Bachelor's Degree

DAZN

CRM Manager

New York, NY · Hybrid

$90K - $110K/yr

As a CRM Executive at DAZN, you'll support the execution of CRM strategies across North America. You'll work across multiple channels to build targeted campaigns that drive engagement, conversion ...

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Crm Operations information

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How much do crm operations jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for crm operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

How much does a CRM get paid?

A CRM Operations professional typically earns between $50,000 and $90,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced specialists with certifications and technical skills can earn higher salaries. Compensation often includes benefits and opportunities for bonuses or commissions.

What are some common challenges faced in a CRM Operations role, and how can they be addressed?

A common challenge in CRM Operations is ensuring data accuracy and consistency across various platforms, which is essential for effective customer engagement. Managing system integrations and aligning processes between marketing, sales, and support teams can also be complex. To address these challenges, strong attention to detail, regular data audits, and clear communication with cross-functional teams are crucial. Additionally, staying updated with CRM software features and best practices helps streamline workflows and improve overall efficiency.

What are CRM operations?

CRM operations involve managing and optimizing customer relationship management systems to improve customer engagement, retention, and sales. This includes tasks such as data entry, process automation, reporting, and ensuring the CRM software is effectively used by sales and marketing teams. Strong technical skills and familiarity with CRM tools like Salesforce or HubSpot are often required for this role.

What is the difference between Crm Operations vs Customer Support Specialist?

AspectCrm OperationsCustomer Support Specialist
Required CredentialsCRM certifications, data analysis skillsCustomer service training, communication skills
Work EnvironmentData management, system administrationCustomer interaction, issue resolution
Employer & Industry UsageMarketing, sales, CRM software companiesRetail, tech, service industries

Crm Operations focuses on managing and optimizing customer relationship management systems, data analysis, and process improvements. In contrast, Customer Support Specialists primarily handle direct customer interactions and resolve issues. While both roles require strong communication skills, Crm Operations emphasizes technical and analytical expertise, whereas Customer Support is more customer-facing. Understanding these differences helps organizations assign the right talent to each function and job seekers identify roles aligned with their skills.

What is a CRM job role?

A CRM (Customer Relationship Management) job role involves managing and optimizing a company's customer data, interactions, and communication strategies using CRM software. Responsibilities often include analyzing customer information, supporting marketing campaigns, and ensuring data accuracy to improve customer engagement and retention.

Is CRM a good career?

A career in CRM operations involves managing customer relationship management systems, which are essential for sales, marketing, and customer service functions. It requires skills in data analysis, software tools like Salesforce or HubSpot, and often benefits from certifications. CRM roles can offer steady employment and opportunities for advancement in various industries.

What are the key skills and qualifications needed to thrive as a CRM Operations Specialist, and why are they important?

To thrive as a CRM Operations Specialist, you need a solid understanding of CRM platforms, data management, and customer lifecycle processes, often supported by a degree in business, marketing, or information systems. Experience with tools like Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly beneficial. Strong analytical skills, attention to detail, and effective communication set standout professionals apart in this role. These competencies ensure accurate data handling, seamless campaign execution, and enhanced customer engagement, which are vital for business growth and customer satisfaction.
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What are the most commonly searched types of Crm Operations jobs? The most popular types of Crm Operations jobs are:
What states have the most Crm Operations jobs? States with the most job openings for Crm Operations jobs include:
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Crm Operations jobs near you
Infographic showing various Crm Operations job openings in the United States as of June 2026, with employment types broken down into 35% Full Time, 59% Part Time, 3% Temporary, 1% Contract, and 2% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
CRM Operations Specialist

CRM Operations Specialist

Island Marine Center

Fort Lauderdale, FL

$49K - $65K/yr

Full-time

Posted 22 days ago

Job description

Role Overview

The CRM Operations Specialist is responsible for the day-to-day management, support, and continuous improvement of CRM systems for the MarineMax Superyacht Division, supporting Fraser Yachts and Northrop & Johnson.

This role focuses primarily on user support, data integrity, system administration, and issue resolution within Microsoft Dynamics, while also supporting the ongoing transition to HubSpot.

The CRM Operations Specialist works closely with the CRM Manager, business users, and technical teams to ensure CRM systems and connected applications are reliable, accurate, and effectively supporting day-to-day operations.

This is a hands-on role, requiring direct interaction with users, troubleshooting system issues, managing support tickets, and maintaining CRM data quality. This role supports the CRM platform and its ecosystem of connected marketing technology tools, and includes coordination of smaller initiatives and issue resolution, including project management responsibilities aligned to these efforts.

Key Responsibilities

CRM Administration & User Support (≈50–60%)

  • Serve as a primary point of contact for CRM-related user support and questions
  • Manage and respond to helpdesk tickets, including troubleshooting issues and escalating when needed
  • Provide hands-on assistance and guidance to users on CRM processes and functionality
  • Conduct informal and formal user training sessions as needed
  • Support onboarding of new users and ensure proper system usage

Data Management & System Maintenance (≈25–30%)

  • Monitor CRM data to ensure accuracy, completeness, and consistency
  • Perform regular data audits and cleanups
  • Identify data quality issues early and implement corrective actions
  • Assist in maintaining CRM structure (fields, records, workflows in coordination with technical teams)
  • Support reporting needs (Power BI or CRM reporting tools where applicable)

Issue Coordination & System Improvement

  • Coordinate with internal teams and external vendors to resolve system issues and bugs
  • Escalate critical issues with clear context and follow through to resolution
  • Track recurring issues and help identify root causes and long-term solutions
  • Support small-scale system improvements and enhancements based on user feedback

CRM Migration Support (Secondary Responsibility)

  • Support ongoing migration from Microsoft Dynamics to HubSpot by:
    • Assisting with data validation and cleanup
    • Supporting user readiness and training
    • Helping identify process gaps and inconsistencies
  • Provide feedback from users to help improve the new system setup

Key Result Areas

  • Reliable and responsive CRM user support
  • High data accuracy and system integrity
  • Efficient resolution of CRM issues and support tickets
  • Improved user adoption and system usability
  • Reduced recurring issues through proactive identification and resolution
  • Smooth operational support during CRM migration

Required Qualifications

  • 2–5+ years of experience working with CRM systems (Microsoft Dynamics preferred)
  • Experience in user support, helpdesk environments, or system administration
  • Strong troubleshooting and problem-solving skills
  • Experience working with CRM data and maintaining data accuracy
  • Excellent communication and ability to work directly with business users
  • Highly organized with strong attention to detail

Preferred Qualifications

  • Experience with Microsoft Dynamics CRM
  • Experience with HubSpot CRM
  • Experience using or working with helpdesk/ticketing systems
  • Experience conducting user training or onboarding
  • Experience with Power BI or reporting tools
  • Experience working with external vendors or technical partners
  • Experience in the yachting, marine, or luxury services industry

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