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Crm Operations Jobs in Florida (NOW HIRING)

CIG COMPANIES SERVICES

CRM Manager

Orlando, FL

Oversee day-to-day CRM operations including configuration, workflows, automation, and performance optimization * Design and maintain scalable system architecture, including custom objects, fields ...

Refresco

CRM Administrator

Tampa, FL · On-site

Maintain day-to-day Salesforce operations, including user account management, permissions, and ... Strong understanding of CRM data structures, workflows, and automation tools * Experience ...

Smith Seckman Reid, Inc

CRM I

Tampa, FL · On-site

Forecast monthly revenue and collaborate with Operations Directors on workload planning and ... Maintain accurate opportunity, lead, and activity records in the CRM; uphold disciplined capture ...

Smith Seckman Reid

CRM I

Tampa, FL · On-site

Forecast monthly revenue and collaborate with Operations Directors on workload planning and ... Maintain accurate opportunity, lead, and activity records in the CRM; uphold disciplined capture ...

Jj

Manager, CRM & Loyalty

Jacksonville, FL

Operational Excellence * Ensure execution of CRM programs aligns with strategy through effective management of agency and execution partners. * Identify and address process inefficiencies to improve ...

Subway

Assistant Manager, CRM

Miami, FL · On-site

$69K - $80K/yr

Facilitate offer strategy for the CRM program: build the offer plan for each campaign window and recommend which offer constructs to deploy against which business goal (traffic, average check, visit ...

Vector Solutions

CRM Analytics Engineer

Tampa, FL · On-site

$105K - $130K/yr

Salesforce & CRM Analytics Solutions * Design and implement CRMA applications, dashboards, lenses, analytical workflows, and reusable components that communicate KPIs and operational performance for ...

Vector Solutions

CRM Analytics Engineer

Tampa, FL · On-site

Salesforce & CRM Analytics Solutions * Design and implement CRMA applications, dashboards, lenses, analytical workflows, and reusable components that communicate KPIs and operational performance for ...

AllSTEM Connections

CRM Analytics Analyst

Orlando, FL · On-site

$72K - $83K/yr

Job Title: CRM Analytics Analyst (Digital Marketing Data Infrastructure) Role Overview We are ... You will serve as a thought leader in marketing data operations, continuously optimizing data flows ...

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Crm Operations information

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How much do crm operations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for crm operations in Florida is $14.81, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.68 per hour, depending on experience, location, and employer.

What are some common challenges faced in a CRM Operations role, and how can they be addressed?

A common challenge in CRM Operations is ensuring data accuracy and consistency across various platforms, which is essential for effective customer engagement. Managing system integrations and aligning processes between marketing, sales, and support teams can also be complex. To address these challenges, strong attention to detail, regular data audits, and clear communication with cross-functional teams are crucial. Additionally, staying updated with CRM software features and best practices helps streamline workflows and improve overall efficiency.

What are the key skills and qualifications needed to thrive as a CRM Operations specialist, and why are they important?

To thrive as a CRM Operations Specialist, you need a solid understanding of CRM platforms, data management, and customer lifecycle processes, often supported by a degree in business, marketing, or information systems. Experience with tools like Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly beneficial. Strong analytical skills, attention to detail, and effective communication set standout professionals apart in this role. These competencies ensure accurate data handling, seamless campaign execution, and enhanced customer engagement, which are vital for business growth and customer satisfaction.

What is the difference between Crm Operations vs Customer Support Specialist?

AspectCrm OperationsCustomer Support Specialist
Required CredentialsCRM certifications, data analysis skillsCustomer service training, communication skills
Work EnvironmentData management, system administrationCustomer interaction, issue resolution
Employer & Industry UsageMarketing, sales, CRM software companiesRetail, tech, service industries

Crm Operations focuses on managing and optimizing customer relationship management systems, data analysis, and process improvements. In contrast, Customer Support Specialists primarily handle direct customer interactions and resolve issues. While both roles require strong communication skills, Crm Operations emphasizes technical and analytical expertise, whereas Customer Support is more customer-facing. Understanding these differences helps organizations assign the right talent to each function and job seekers identify roles aligned with their skills.

What are CRM operations?

CRM operations involve managing and optimizing customer relationship management systems to improve customer engagement, retention, and sales. This includes tasks such as data entry, process automation, reporting, and ensuring the CRM software is effectively used by sales and marketing teams. Strong technical skills and familiarity with CRM tools like Salesforce or HubSpot are often required for this role.

What is a CRM Operations job role?

A CRM Operations job involves managing and optimizing customer relationship management systems to ensure data accuracy, streamline processes, and support sales and marketing teams. The role often requires skills in CRM platforms like Salesforce or HubSpot, data analysis, and process improvement to enhance customer engagement and business efficiency.

What are the most commonly searched types of Crm Operations jobs in Florida?

The most popular types of Crm Operations jobs in Florida are:

What are popular job titles related to Crm Operations jobs in Florida?

For Crm Operations jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Crm Operations jobs in Florida look for?

The top searched job categories for Crm Operations jobs in Florida are:

Crm Operations jobs near you
Infographic showing various Crm Operations job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $30,805 per year, or $14.8 per hour.

CRM Operations Specialist

Island Marine Center

Fort Lauderdale, FL • On-site

$49K - $65K/yr

Full-time

Re-posted 9 days ago

Job description

Role Overview

The CRM Operations Specialist is responsible for the day-to-day management, support, and continuous improvement of CRM systems for the MarineMax Superyacht Division, supporting Fraser Yachts and Northrop & Johnson.

This role focuses primarily on user support, data integrity, system administration, and issue resolution within Microsoft Dynamics, while also supporting the ongoing transition to HubSpot.

The CRM Operations Specialist works closely with the CRM Manager, business users, and technical teams to ensure CRM systems and connected applications are reliable, accurate, and effectively supporting day-to-day operations.

This is a hands-on role, requiring direct interaction with users, troubleshooting system issues, managing support tickets, and maintaining CRM data quality. This role supports the CRM platform and its ecosystem of connected marketing technology tools, and includes coordination of smaller initiatives and issue resolution, including project management responsibilities aligned to these efforts.

Key Responsibilities

CRM Administration & User Support (≈50–60%)

  • Serve as a primary point of contact for CRM-related user support and questions
  • Manage and respond to helpdesk tickets, including troubleshooting issues and escalating when needed
  • Provide hands-on assistance and guidance to users on CRM processes and functionality
  • Conduct informal and formal user training sessions as needed
  • Support onboarding of new users and ensure proper system usage

Data Management & System Maintenance (≈25–30%)

  • Monitor CRM data to ensure accuracy, completeness, and consistency
  • Perform regular data audits and cleanups
  • Identify data quality issues early and implement corrective actions
  • Assist in maintaining CRM structure (fields, records, workflows in coordination with technical teams)
  • Support reporting needs (Power BI or CRM reporting tools where applicable)

Issue Coordination & System Improvement

  • Coordinate with internal teams and external vendors to resolve system issues and bugs
  • Escalate critical issues with clear context and follow through to resolution
  • Track recurring issues and help identify root causes and long-term solutions
  • Support small-scale system improvements and enhancements based on user feedback

CRM Migration Support (Secondary Responsibility)

  • Support ongoing migration from Microsoft Dynamics to HubSpot by:
    • Assisting with data validation and cleanup
    • Supporting user readiness and training
    • Helping identify process gaps and inconsistencies
  • Provide feedback from users to help improve the new system setup

Key Result Areas

  • Reliable and responsive CRM user support
  • High data accuracy and system integrity
  • Efficient resolution of CRM issues and support tickets
  • Improved user adoption and system usability
  • Reduced recurring issues through proactive identification and resolution
  • Smooth operational support during CRM migration

Required Qualifications

  • 2–5+ years of experience working with CRM systems (Microsoft Dynamics preferred)
  • Experience in user support, helpdesk environments, or system administration
  • Strong troubleshooting and problem-solving skills
  • Experience working with CRM data and maintaining data accuracy
  • Excellent communication and ability to work directly with business users
  • Highly organized with strong attention to detail

Preferred Qualifications

  • Experience with Microsoft Dynamics CRM
  • Experience with HubSpot CRM
  • Experience using or working with helpdesk/ticketing systems
  • Experience conducting user training or onboarding
  • Experience with Power BI or reporting tools
  • Experience working with external vendors or technical partners
  • Experience in the yachting, marine, or luxury services industry

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