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Crm Operations Jobs (NOW HIRING)

Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...

Responsible for leading, coaching and developing a high-performing team of people leaders responsible for our operating model, Marketing Automation transformation and CRM enterprise operations.

Partner with creative, partnerships, product, data, and operations teams to align CRM with broader marketing goals * Build reporting frameworks that grow retention, repeat bookings, and Guest ...

Senior Analyst, CRM Role Overview We're looking for a hands-on Omni channel - CRM Analyst to plan, execute, and measure lifecycle across both retail and ecomm. You'll own definitions, reporting, and ...

Zoho CRM Expert

Folsom, CA · On-site

$36 - $38/hr

We need an expert in CRM systems like ZOHO as well as PHP, and PERL programming, who can navigate the previous code done and improve upon it. You will be designing, developing, maintaining, enhancing ...

CRM Marketing Specialist

Portland, OR · On-site

$64K - $76K/yr

As a CRM Marketing Specialist, you'll be responsible for building, executing, and optimizing email ... operations through data-driven decision making and continuous optimization. What's in it for You?

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

At least 2 years of experience in Microsoft Dynamics CRM. * Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation ...

CRM Program Specialist

Mclean, VA · On-site

$86K - $198K/yr

Promote CRM best practices through effective use of Salesforce functionality to support users and enhance operational efficiency. Build and maintain workflows and automation to continuously improve ...

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Crm Operations information

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$11

$19

$30

How much do crm operations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for crm operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a CRM Operations job role?

A CRM Operations job involves managing and optimizing customer relationship management systems to ensure data accuracy, streamline processes, and support sales and marketing teams. The role typically requires skills in CRM platforms like Salesforce or HubSpot, data analysis, and process improvement to enhance customer engagement and business efficiency.

What are some common challenges faced in a CRM Operations role, and how can they be addressed?

A common challenge in CRM Operations is ensuring data accuracy and consistency across various platforms, which is essential for effective customer engagement. Managing system integrations and aligning processes between marketing, sales, and support teams can also be complex. To address these challenges, strong attention to detail, regular data audits, and clear communication with cross-functional teams are crucial. Additionally, staying updated with CRM software features and best practices helps streamline workflows and improve overall efficiency.

What are CRM operations?

CRM operations involve managing and optimizing customer relationship management systems to improve customer engagement, retention, and sales. This includes tasks such as data entry, process automation, reporting, and ensuring the CRM software is effectively used by sales and marketing teams. Strong technical skills and familiarity with CRM tools like Salesforce or HubSpot are often required for this role.

What is the difference between Crm Operations vs Customer Support Specialist?

AspectCrm OperationsCustomer Support Specialist
Required CredentialsCRM certifications, data analysis skillsCustomer service training, communication skills
Work EnvironmentData management, system administrationCustomer interaction, issue resolution
Employer & Industry UsageMarketing, sales, CRM software companiesRetail, tech, service industries

Crm Operations focuses on managing and optimizing customer relationship management systems, data analysis, and process improvements. In contrast, Customer Support Specialists primarily handle direct customer interactions and resolve issues. While both roles require strong communication skills, Crm Operations emphasizes technical and analytical expertise, whereas Customer Support is more customer-facing. Understanding these differences helps organizations assign the right talent to each function and job seekers identify roles aligned with their skills.

What are the key skills and qualifications needed to thrive as a CRM Operations specialist, and why are they important?

To thrive as a CRM Operations Specialist, you need a solid understanding of CRM platforms, data management, and customer lifecycle processes, often supported by a degree in business, marketing, or information systems. Experience with tools like Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly beneficial. Strong analytical skills, attention to detail, and effective communication set standout professionals apart in this role. These competencies ensure accurate data handling, seamless campaign execution, and enhanced customer engagement, which are vital for business growth and customer satisfaction.
More about Crm Operations jobs

What are the most commonly searched types of Crm Operations jobs?

The most popular types of Crm Operations jobs are:

What states have the most Crm Operations jobs?

States with the most job openings for Crm Operations jobs include:

Infographic showing various Crm Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Full-time

Re-posted 24 days ago


Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred
At least 1 years of experience in Sugar CRM
At least 1 year of experience with Object Oriented programming in PHP
Experience of the Zend framework is a plus
At least 1 year of web development experience with JSON, JavaScript, jQuery, Backbone, Handlebars
At least 1 year of database and integration experience using RESTful API, SQL, and web services
Prior experience with Git is a plus
Experience in developing Java Enterprise applications is a plus
Develop core application framework and modules for the SugarCRM application
Work in an Agile team working on concurrent projects
Produce high-quality software on schedule
Extend and optimize current software architecture
Perform design and code reviews regularly
At least 1 year of experience in software development life cycle.
Technical Skills.
Ability to work in team environment and client interfacing skills.
Analytical skills
Experience and desire to work in a Global delivery environment

Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 2 years of experience with Information Technology

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Fulltime job for you
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.

Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007