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Crm Operations Jobs (NOW HIRING)

Carmeuse

CRM Manager

Pittsburgh, PA · On-site

$150K - $167K/yr

Align CRM capabilities with supply chain and commercial processes to ensure cohesive business operations and data transparency. * Develop, mentor, and empower a high-performing CRM team in a dynamic ...

Invest Puerto Rico

PR · On-site

Overview The CRM Administrator is the technical steward and operational owner of Invest Puerto Rico's CRM platform, which functions as the organization's institutional intelligence system supporting ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

RemX

Be Seen First

CRM Specialist

Jacksonville, FL · On-site

$24 - $26/hr

CRM Administrator (Entry-Level) | AI-Assisted Operations Location: Jacksonville, FL Contract-to-Hire | $24-$26/hr Monday-Friday | 8:00 AM - 5:00 PM About the Role: Join a growing Consumer Experience ...

Becker Morgan

CRM Administrator

Salisbury, MD · On-site

$25 - $26/hr

This role will help facilitate day-to-day operations, including Customer Relationship Management (CRM) system maintenance, quality assurance, and quality control, and coordinating administrative ...

Anaheim Ducks

CRM Analyst

Anaheim, CA · On-site

The CRM Analyst role involves leading CRM initiatives across various sales and service operations, focusing on data analysis and optimization of the Salesforce CRM system to enhance customer ...

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site

$110K - $120K/yr

Support process documentation and operational improvements as we scale our CRM efforts What You'll Bring * 4-6 years of CRM, Lifecycle Marketing, or Email Marketing experience * Bachelor's Degree

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site +1

$110K - $120K/yr

Support process documentation and operational improvements as we scale our CRM efforts What You'll Bring * 4-6 years of CRM, Lifecycle Marketing, or Email Marketing experience * Bachelor's Degree

King and Spalding LLP

CRM Specialist

Washington, DC · On-site

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

SavageX

CRM Coordinator

El Segundo, CA · On-site

$29 - $32.69/hr

Savage X Fenty is looking for a CRM Coordinator Savage X Fenty is looking for a CRM Coordinator to join our growth marketing team, to support our customer relationship management initiatives across ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

FrankCrum

CRM Manager

Clearwater, FL · On-site

Supports CRM Team with work such as workflows, automation, and pipelines. * Tracks and reports metrics and trends and reporting support. * Cleans and maintains all the data in the system (properties ...

Air Apps

CRM Specialist

San Francisco, CA · On-site

$73K - $115K/yr

The Role As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns . You will work on drip ...

Novartis

Director, CRM Product Operations

East Hanover, NJ · On-site

$247K - $259K/yr

The Director, CRM Product Operations serves as the operational leader for the US CRM product organization, defining the operating model and standard ways of working that enable consistent, high ...

REMOVERY LLC

CRM Lead

Austin, TX · On-site

As the Customer Relationship Management Lead (CRM Lead),you will own the day-to-day execution of ... Operational Excellence: Work closely with Marketing, the Contact Center, and Product to identify ...

Jackson

CRM (Dynamics) Platform Analyst

Nashville, TN · On-site

... Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues. • Develop training materials and provide training and support to the CRM ...

Populus Financial Group

CRM Specialist

Irving, TX · On-site

The CRM Specialist will work on email, SMS, and push programs for our various brands. This role ... Collaborate with marketing, product, analytics, operations, IT, channel managers, and external ...

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How much do crm operations jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for crm operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a CRM system salary?

A CRM Operations professional's salary typically ranges from $50,000 to $90,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced specialists with certifications and technical skills can earn higher salaries. Salaries also vary based on industry and the complexity of CRM platforms used, such as Salesforce or HubSpot.

What are some common challenges faced in a CRM Operations role, and how can they be addressed?

A common challenge in CRM Operations is ensuring data accuracy and consistency across various platforms, which is essential for effective customer engagement. Managing system integrations and aligning processes between marketing, sales, and support teams can also be complex. To address these challenges, strong attention to detail, regular data audits, and clear communication with cross-functional teams are crucial. Additionally, staying updated with CRM software features and best practices helps streamline workflows and improve overall efficiency.

What are CRM operations?

CRM operations involve managing and optimizing customer relationship management systems to improve customer engagement, retention, and sales. This includes tasks such as data entry, process automation, reporting, and ensuring the CRM software is effectively used by teams. Strong technical skills and familiarity with CRM tools like Salesforce or HubSpot are often required for this role.

What is the difference between Crm Operations vs Customer Support Specialist?

AspectCrm OperationsCustomer Support Specialist
Required CredentialsCRM certifications, data analysis skillsCustomer service training, communication skills
Work EnvironmentData management, system administrationCustomer interaction, issue resolution
Employer & Industry UsageMarketing, sales, CRM software companiesRetail, tech, service industries

Crm Operations focuses on managing and optimizing customer relationship management systems, data analysis, and process improvements. In contrast, Customer Support Specialists primarily handle direct customer interactions and resolve issues. While both roles require strong communication skills, Crm Operations emphasizes technical and analytical expertise, whereas Customer Support is more customer-facing. Understanding these differences helps organizations assign the right talent to each function and job seekers identify roles aligned with their skills.

What is a CRM job role?

A CRM (Customer Relationship Management) job role involves managing and optimizing a company's customer data, interactions, and communication strategies using CRM software. Responsibilities often include analyzing customer information, supporting marketing campaigns, and ensuring data accuracy to improve customer engagement and retention.

Is CRM a good career?

A career in CRM operations involves managing customer relationship management systems, which are essential for sales, marketing, and customer service functions. It requires skills in data analysis, software tools like Salesforce or HubSpot, and often benefits from certifications. CRM roles can offer steady employment and opportunities for advancement in various industries.

What are the key skills and qualifications needed to thrive as a CRM Operations Specialist, and why are they important?

To thrive as a CRM Operations Specialist, you need a solid understanding of CRM platforms, data management, and customer lifecycle processes, often supported by a degree in business, marketing, or information systems. Experience with tools like Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly beneficial. Strong analytical skills, attention to detail, and effective communication set standout professionals apart in this role. These competencies ensure accurate data handling, seamless campaign execution, and enhanced customer engagement, which are vital for business growth and customer satisfaction.
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What are the most commonly searched types of Crm Operations jobs? The most popular types of Crm Operations jobs are:
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Crm Operations jobs near you
Infographic showing various Crm Operations job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 2% As Needed, 78% Full Time, 2% Part Time, and 16% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
CRM Administrator

CRM Administrator

SMC Corporation of America

Noblesville, IN • On-site

Full-time

Posted 29 days ago

SMC Corporation Of America rating

7.3

Company rating: 7.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

249th of 417 rated machine equipment manufacturers

Job description

PURPOSE:
  • The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales Enablement team to create and maintain documentation for completing tasks in the CRM both for administrators and for end users. This role will serve as a subject matter expert for the CRM in conversations with all levels of CRM users and management. CRM Admin will Ensure the CRM system is managed effectively and that changes are implemented in a controlled and responsible manner in congruence with the purpose and policy of the organization.

ESSENTIAL DUTIES:
  • Conduct advanced technical troubleshooting in SugarCRM to resolve tickets and issues for end-users, managing portal cases and bug-fix requests with SugarCRM as needed
  • Answer questions for regional administrators and CRM champions globally to help support all global CRM end users
  • Create, develop, and maintain the core content of technical documentation, guides, training materials and support resources as it pertains to the CRM, in partnership with the sales education resource developer
  • Participate in enhancement planning discussions, helping to brainstorm solutions, set priority, and create a plan for solving the business need within the timeline.
  • Write and manage knowledge base articles and enhancement release notes to be used for CRM support purposes
  • Develop potential solutions for future enhancements of the CRM in a UAT environment and lead solution demonstrations
  • Build and manage reports, dashboards, and data integrations in the CRM to support business needs
  • Conduct insightful analyses on operational CRM case trends, challenges, and opportunities; recommend and implement solutions that drive efficiency improvements
  • Work cross-collaboratively with other SMC teams and CRM project teams to plan for CRM integrations and provide high-quality, data-driven insights to leadership.
  • Manage multiple short- and long-term projects simultaneously under changing and challenging constraints
  • Continuously develop and present innovative ideas based on a data driven approach to improve current business practices and to drive sales growth objectives
  • Other duties as assigned

PHYSICAL DEMANDS / WORK ENVIRONMENT:
  • Maintain a sustainable posture in a seated position for prolonged periods of time.
  • Work requires extensive work using a computer
  • Some travel may be required (10% or less)
  • Responsibilities may require evening and weekend travel / work to support the needs of the business.

MINIMUM REQUIREMENTS:
  • Bachelor's degree in a related field.
  • 5 years of work-related experience
  • Experience supporting a CRM platform required (SugarCRM experience preferred)
  • Strong presentation skills, communication skills, and ability to work with senior management
  • Demonstrated success building relationships across all levels within an organization
  • Strong judgement skills and ability to work in an unstructured environment with minimal oversight.
  • Ability to maintain an advanced knowledge of various operational systems such as ERP,
  • CRM, WMS, LCM, Helpdesk, Data Analytic software
  • Must be proficient in MS Suite products and like tools
  • Strong time management skills with ability to multi-task and complete work within set deadlines.
  • Excellent communication (oral and written) and problem-solving/troubleshooting skills.
  • Must be able to read/write/speak and understand English.

For Internal Use Only: Admin001

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