Overview Shop Supervisors plan, schedule, coordinate and implement methods and procedures for the ... Maintains superior internal and external customer relations, consistent with company policies
Overview Shop Supervisors plan, schedule, coordinate and implement methods and procedures for the ... Maintains superior internal and external customer relations, consistent with company policies
... Customer Service Department * Supervises the team based on smart goals that are aligned with the ... Coordination with other Neovia facilities in relation to the service provided to the same client to ...
... Customer Service Department * Supervises the team based on smart goals that are aligned with the ... Coordination with other Neovia facilities in relation to the service provided to the same client to ...
Shift Supervisor
Bloomington, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Bloomington, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Angola, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Angola, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Bloomington, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Bloomington, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Whiteland, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Whiteland, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Evansville, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Evansville, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
New Palestine, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
New Palestine, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Shelbyville, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Shelbyville, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Evansville, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Evansville, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Kendallville, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Kendallville, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Operations Supervisor
Jasper, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Operations Supervisor
Jasper, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Connersville, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Connersville, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Zionsville, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Zionsville, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Fishers, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Fishers, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Greenwood, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Greenwood, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Franklin, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Franklin, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Brownsburg, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Brownsburg, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Anderson, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Anderson, IN · On-site
$16.50 - $24/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Churubusco, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Shift Supervisor
Churubusco, IN · On-site
$16 - $23/hr
Handle all customer relations issues in accordance with company policy and promote a positive ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...
Customer Relations Supervisor information
See Indiana salary details
$11.67 - $14.97
9% of jobs
$17.45 is the 25th percentile. Wages below this are outliers.
$14.97 - $18.28
21% of jobs
The median wage is $21.13 / hr.
$18.28 - $21.58
23% of jobs
$21.58 - $24.89
13% of jobs
$24.89 - $28.20
7% of jobs
$28.75 is the 75th percentile. Wages above this are outliers.
$28.20 - $31.50
13% of jobs
$31.50 - $34.81
6% of jobs
$34.81 - $38.12
4% of jobs
$38.12 - $41.42
2% of jobs
$41.42 - $44.73
1% of jobs
$44.73 - $48.04
1% of jobs
$11
$25
$48
How much do customer relations supervisor jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for customer relations supervisor in Indiana is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.76 per hour, depending on experience, location, and employer.
What is a customer relations supervisor?
A Customer Relations Supervisor is a professional responsible for overseeing a team that manages customer inquiries, complaints, and feedback. They ensure that customers receive high-quality service by training staff, developing customer service policies, and resolving complex issues escalated by their team. Their goal is to maintain customer satisfaction, foster loyalty, and improve the overall customer experience. Additionally, they may analyze customer data and feedback to identify trends and recommend improvements to products or services.
What are the key skills and qualifications needed to thrive as a customer relations supervisor?
To thrive as a Customer Relations Supervisor, you need expertise in conflict resolution, customer service management, and a background in business or communications, often supported by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) software and proficiency in tools like Zendesk or Salesforce are typically required. Exceptional interpersonal skills, leadership, and the ability to remain calm under pressure help you motivate teams and resolve complex customer issues. These skills are crucial for ensuring high customer satisfaction, efficient team operations, and maintaining a positive company reputation.
What are some common challenges faced by a customer relations supervisor, and how can they be effectively managed?
Customer Relations Supervisors often encounter challenges such as handling escalated customer complaints, balancing team workloads, and ensuring consistent service quality. Effective management involves strong communication skills, setting clear expectations with both customers and staff, and providing regular training to the team. Proactively addressing issues, fostering a supportive team environment, and using data to identify trends can help supervisors maintain high customer satisfaction and team morale.
What is the difference between Customer Relations Supervisor vs Customer Service Manager?
| Aspect | Customer Relations Supervisor | Customer Service Manager |
|---|---|---|
| Required Credentials | High school diploma or equivalent; experience in customer service | Bachelor's degree often preferred; experience in customer service or team leadership |
| Work Environment | Call centers, retail, hospitality, corporate offices | Call centers, retail, corporate offices, service departments |
| Employer & Industry Usage | Customer-focused roles across various industries | Oversees customer service teams, improves service quality |
| Common Search & Comparison | Focuses on supervising customer relations activities | Focuses on managing overall customer service operations |
The Customer Relations Supervisor primarily oversees customer interactions and maintains relationships, often focusing on specific accounts or regions. The Customer Service Manager has a broader role, managing the entire customer service team and strategy. Both roles require customer service experience, but the supervisor role is more focused on direct relationship management, while the manager handles overall service quality and team leadership.
Is customer relations a stressful job?
Customer Relations Supervisors often handle challenging interactions and resolve complaints, which can contribute to workplace stress. The level of stress varies depending on the industry, workload, and support systems in place, but strong communication and problem-solving skills are essential to managing stress effectively.
What are popular job titles related to Customer Relations Supervisor jobs in IN?
For Customer Relations Supervisor jobs in IN, the most frequently searched job titles are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 6 days ago
Dayton Freight rating
8.9
Based on 62 frontline employees who took The Breakroom Quiz
5th of 366 rated logistics
Job description
Overview
Shop Supervisors plan, schedule, coordinate and implement methods and procedures for the most efficient and economical repairs of equipment in an error-free manner; inspect and measure performance of maintenance personnel to improve overall Service Center operations.
Responsibilities- Reviews daily maintenance schedule and confers with shift personnel
- Maintains superior internal and external customer relations, consistent with company policies
- Assists in the training, development and evaluation of maintenance personnel; in conjunction with Shop Manager
- Ensures maintenance facility conforms to prescribed standards of safety and cleanliness
- Assists Shop Manager in the investigation, reporting and initiation of corrective actions for accidents and job related injuries
- Is knowledgeable and has understanding and application of company safety practices including DOT, EPA, ICC and OSHA rules and regulations
- Basic math skills
- Fluent in English
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Quality Hours
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
What Dayton Freight employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dayton Freight
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
5,001 - 10,000 Employees
Headquarters location
Dayton, OH, US
Year founded
1981