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Customer Relations Supervisor Jobs in Indiana (NOW HIRING)

Qualifications • Solid customer relations skills and professional image. • Thorough knowledge of at least two games. • Supervisory skills in order to direct, coach and motivate people. • ...

Qualifications • Solid customer relations skills and professional image. • Thorough knowledge of at least two games. • Supervisory skills in order to direct, coach and motivate people. • ...

We continue to lead because of our world-class, inclusive workforce that puts the customer at the ... Build supervisor capability so routine labor and employee relations matters are addressed ...

Shift Supervisor

Greenwood, IN · On-site

$16.50 - $24/hr

Shift Supervisor We're building a world of health around every individual shaping a more connected ... Handle all customer relations issues in accordance with company policy and promote a positive ...

... customer relations. Perform the following duties personally or through subordinate supervisors development. Essential Duties, Responsibilities, and Key Results Area: * Create and maintain new ...

New

Shift Supervisor

Jeffersonville, IN · On-site

$16.50 - $24/hr

Shift Supervisor We're building a world of health around every individual shaping a more connected ... Handle all customer relations issues in accordance with company policy and promote a positive ...

Showing results 21-40

Customer Relations Supervisor information

See Indiana salary details

$11

$25

$48

How much do customer relations supervisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer relations supervisor in Indiana is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.76 per hour, depending on experience, location, and employer.

What is a customer relations supervisor?

A Customer Relations Supervisor is a professional responsible for overseeing a team that manages customer inquiries, complaints, and feedback. They ensure that customers receive high-quality service by training staff, developing customer service policies, and resolving complex issues escalated by their team. Their goal is to maintain customer satisfaction, foster loyalty, and improve the overall customer experience. Additionally, they may analyze customer data and feedback to identify trends and recommend improvements to products or services.

What are the key skills and qualifications needed to thrive as a customer relations supervisor?

To thrive as a Customer Relations Supervisor, you need expertise in conflict resolution, customer service management, and a background in business or communications, often supported by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) software and proficiency in tools like Zendesk or Salesforce are typically required. Exceptional interpersonal skills, leadership, and the ability to remain calm under pressure help you motivate teams and resolve complex customer issues. These skills are crucial for ensuring high customer satisfaction, efficient team operations, and maintaining a positive company reputation.

What are some common challenges faced by a customer relations supervisor, and how can they be effectively managed?

Customer Relations Supervisors often encounter challenges such as handling escalated customer complaints, balancing team workloads, and ensuring consistent service quality. Effective management involves strong communication skills, setting clear expectations with both customers and staff, and providing regular training to the team. Proactively addressing issues, fostering a supportive team environment, and using data to identify trends can help supervisors maintain high customer satisfaction and team morale.

What is the difference between Customer Relations Supervisor vs Customer Service Manager?

AspectCustomer Relations SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; experience in customer serviceBachelor's degree often preferred; experience in customer service or team leadership
Work EnvironmentCall centers, retail, hospitality, corporate officesCall centers, retail, corporate offices, service departments
Employer & Industry UsageCustomer-focused roles across various industriesOversees customer service teams, improves service quality
Common Search & ComparisonFocuses on supervising customer relations activitiesFocuses on managing overall customer service operations

The Customer Relations Supervisor primarily oversees customer interactions and maintains relationships, often focusing on specific accounts or regions. The Customer Service Manager has a broader role, managing the entire customer service team and strategy. Both roles require customer service experience, but the supervisor role is more focused on direct relationship management, while the manager handles overall service quality and team leadership.

Is customer relations a stressful job?

Customer Relations Supervisors often handle challenging interactions and resolve complaints, which can contribute to workplace stress. The level of stress varies depending on the industry, workload, and support systems in place, but strong communication and problem-solving skills are essential to managing stress effectively.
Infographic showing various Customer Relations Supervisor job openings in Indiana as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,953 per year, or $25.5 per hour.

Casino Floor Supervisor

Boyd Gaming

Michigan City, IN

Full-time

Re-posted 11 days ago


Boyd Gaming rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

74th of 164 rated casinos


Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Casino Floor Supervisor monitors the games in an assigned casino pit area.

Monitors the games in an assigned area. 

  Initiation of fills, credits, and markers. 

  Extend credit to pit customers. 

  Responsible for table inventory opening and closing procedures. 

  Ensure that all games and transactions performed adhere to all applicable policies, procedures, and gaming regulations. 

Qualifications

Solid customer relations skills and professional image. 

  Thorough knowledge of at least two games. 

  Supervisory skills in order to direct, coach and motivate people. 

  Excellent communication skills. 

  Ability to observe and listen carefully, mental and visual alertness, peripheral vision and good eye/hand coordination. 

  Good mathematical skills. 

  Ability to read and write. 

  Displays knowledge of game protection and security procedures, i.e. basic strategy. 

  Knowledge of Regulation 6A and/or Title 31, internal controls and all applicable Federal, State and Local laws. 

  Competent in basic strategy and card counting.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.


What Boyd Gaming employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Boyd Gaming logo

About Boyd Gaming

Sourced by ZipRecruiter

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Las Vegas, NV, US

Year founded

1975