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Customer Experience Supervisor Jobs (NOW HIRING)

Kith

Customer Experience Supervisor

New York, NY · On-site

$24/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

Kith

Customer Experience Supervisor

New York, NY · On-site

$24/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

Kith

Customer Experience Supervisor

Beverly Hills, CA · On-site

$26 - $28/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

Kith

Customer Experience Supervisor

New York, NY · On-site

$26 - $28/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

Kith

Customer Experience Supervisor

Beverly Hills, CA

$26 - $28/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

Kith

Customer Experience Supervisor

New York, NY

$24/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

TJX Companies

Customer Experience Supervisor

Tualatin, OR · On-site

$16.95 - $17.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

circa

Customer Experience Supervisor

Houston, TX · On-site

$68K/yr

The Customer Experience Supervisor is responsible for collaborating with team members to enhance overall customer satisfaction. Duties include overseeing the customer service team, improving the ...

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All JobsCustomer Experience Supervisor Jobs

Customer Experience Supervisor information

See salary details

$24.5K

$58K

$101K

How much do customer experience supervisor jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer experience supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the main challenges a customer experience supervisor faces when managing a diverse team?

As a Customer Experience Supervisor, one of the key challenges is balancing the varied strengths and communication styles of team members while ensuring consistent service quality. Supervisors often need to provide tailored coaching and feedback, mediate conflicts, and foster a collaborative environment among individuals with different backgrounds and levels of experience. Successfully navigating these challenges not only improves team performance but also enhances customer satisfaction and drives overall business success.

What is the difference between Customer Experience Supervisor vs Customer Service Manager?

AspectCustomer Experience SupervisorCustomer Service Manager
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor’s degreeUsually requires a bachelor’s degree in business, communications, or related field
Work EnvironmentSupervises customer service teams, often in retail, hospitality, or call centersOversees customer service departments, manages teams, and develops service strategies
Industry UsageCommonly used in retail, hospitality, and service industriesWidely used across various industries including retail, telecom, and finance

The Customer Experience Supervisor focuses on overseeing daily customer interactions and ensuring customer satisfaction at the team level. In contrast, the Customer Service Manager has broader responsibilities, including strategic planning and department management. Both roles require strong communication skills, but the supervisor role is more hands-on with frontline staff, while the manager role involves higher-level oversight and planning.

What are the key skills and qualifications needed to thrive as a customer experience supervisor?

To thrive as a Customer Experience Supervisor, you need strong leadership abilities, a background in customer service, and often a bachelor's degree or relevant experience. Familiarity with CRM platforms, ticketing systems, and quality monitoring tools is typically required. Outstanding communication, problem-solving, and team motivation skills help you stand out in this role. These skills are crucial for ensuring excellent customer interactions, resolving issues efficiently, and maintaining high team performance.

What is a customer experience supervisor?

A Customer Experience Supervisor is a professional responsible for overseeing a team that interacts with customers to ensure they receive excellent service. This role involves monitoring customer interactions, providing coaching and support to team members, and resolving complex customer issues. Customer Experience Supervisors also analyze feedback and data to identify areas for improvement and implement strategies to enhance overall customer satisfaction. Their goal is to ensure that customers have a positive and seamless experience with the company.
Who are the top companies hiring for Customer Experience Supervisor jobs? The top employers for Customer Experience Supervisor jobs are:
What states have the most Customer Experience Supervisor jobs? States with the most job openings for Customer Experience Supervisor jobs include:
Customer Experience Supervisor jobs near you
Infographic showing various Customer Experience Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Experience Supervisor

Serenity Mental Health Centers

Lehi, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Lead With Purpose. Grow With Impact. Step Into Healthcare Leadership at Serenity.
If you've ever wanted a career that truly makes a difference - one where your leadership directly impacts people's lives - Serenity Healthcare is where your next chapter starts. We're transforming what mental wellness feels like, and we're looking for leaders who want to be part of something meaningful.
No Healthcare Experience? Perfect.
We don't hire for medical expertise - we hire for heart, drive, and leadership.
If you know how to motivate a team, hit goals, elevate others, and keep operations smooth and steady, you already have what it takes. We'll teach you everything else.
Customer Experience Supervisor Lehi, UT
As a Call Center Supervisor, you'll lead the team that is often the first voice of hope for our patients. Your leadership sets the tone - calm, compassionate, organized, and confident. You'll coach your team, support them through challenges, and ensure every caller feels heard, respected, and cared for.
What You'll Do
  • Lead a high-performing team delivering concierge-level patient support
  • Coach with intention - accountability, honest feedback, personal growth
  • Handle escalations with empathy and solutions-first thinking
  • Use performance metrics to elevate team results and drive outcomes
  • Maintain world-class service standards that make a real difference for patients

What You Bring
  • 1+ year experience supervising customer service teams
  • Experience in a call center environment is a strong plus
  • Passion for helping people - patients and teammates
  • A track record of hitting goals and improving performance
  • Clear, confident communication and strong decision-making
  • Ability to stay cool under pressure and adapt quickly when needed
  • A results-driven mindset with a focus on continuous improvement

Why You'll Love Working Here
  • A culture built on excellence, growth, and genuine impact
  • Competitive pay based on experience
  • Serious career growth in a rapidly expanding organization
  • Premium benefits: We cover 90% of medical, dental & vision
  • 401(k) because your future matters
  • 10 PTO days + 10 paid holidays (15 PTO days after your first year!)
  • Referral bonuses for bringing more talented people into our mission

Who We Are
Serenity Healthcare empowers patients using innovative, FDA-cleared technology and evidence-based treatments that help people reclaim their lives - especially when other options haven't worked. Our mission is hope, healing, and real results.
Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successfully completing a criminal background check and drug screen.

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