How You'll Make an Impact As a Customer Experience Supervisor, you'll drive excellence in customer service operations while strengthening the connection between supply chain, production, and customer ...
How You'll Make an Impact As a Customer Experience Supervisor, you'll drive excellence in customer service operations while strengthening the connection between supply chain, production, and customer ...
Customer Experience Supervisor
Tualatin, OR · On-site
$16.95 - $17.45/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Customer Experience Supervisor
Tualatin, OR · On-site
$16.95 - $17.45/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
... customer experience. We are passionate about doing things right and doing the right things. We ... role SUPERVISORY RESPONSIBILITIES * Directly responsible for directing, coordinating, and ...
... customer experience. We are passionate about doing things right and doing the right things. We ... role SUPERVISORY RESPONSIBILITIES * Directly responsible for directing, coordinating, and ...
Customer Experience Supervisor
San Dimas, CA · On-site
$17.90 - $18.40/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Customer Experience Supervisor
San Dimas, CA · On-site
$17.90 - $18.40/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Customer Experience Supervisor
Bethlehem, PA · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Customer Experience Supervisor
Bethlehem, PA · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Customer Experience Supervisor
$15 - $15.50/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Customer Experience Supervisor
$15 - $15.50/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
... customer experience. We are passionate about doing things right and doing the right things. We ... role SUPERVISORY RESPONSIBILITIES * Directly responsible for directing, coordinating, and ...
... customer experience. We are passionate about doing things right and doing the right things. We ... role SUPERVISORY RESPONSIBILITIES * Directly responsible for directing, coordinating, and ...
How You'll Make an Impact As a Customer Experience Supervisor, you'll drive excellence in customer service operations while strengthening the connection between supply chain, production, and customer ...
How You'll Make an Impact As a Customer Experience Supervisor, you'll drive excellence in customer service operations while strengthening the connection between supply chain, production, and customer ...
... customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of ... Supervises, trains, and motivates staff; ensures individual and team performance to goals, service ...
... customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of ... Supervises, trains, and motivates staff; ensures individual and team performance to goals, service ...
Position Summary The Regional Customer Experience Supervisor is responsible for driving customer service execution, technical competency, customer engagement quality, and operational consistency ...
Position Summary The Regional Customer Experience Supervisor is responsible for driving customer service execution, technical competency, customer engagement quality, and operational consistency ...
Regional Customer Experience Supervisor
Lisle, IL · On-site
$70K/yr
Position SummaryThe Regional Customer Experience Supervisor is responsible for driving customer service execution, technical competency, customer engagement quality, and operational consistency ...
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Regional Customer Experience Supervisor
Lisle, IL · On-site
$70K/yr
Position SummaryThe Regional Customer Experience Supervisor is responsible for driving customer service execution, technical competency, customer engagement quality, and operational consistency ...
Part Time Customer Experience Supervisor
West Chester, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Part Time Customer Experience Supervisor
West Chester, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Full Time Customer Experience Supervisor
Mentor, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Full Time Customer Experience Supervisor
Mentor, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Full-Time Customer Experience Supervisor
Jeffersonville, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Full-Time Customer Experience Supervisor
Jeffersonville, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Full time Customer Experience Supervisor
Miamisburg, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Full time Customer Experience Supervisor
Miamisburg, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Part-Time Customer Experience Supervisor
Morgantown, WV · On-site
$13 - $13.50/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Part-Time Customer Experience Supervisor
Morgantown, WV · On-site
$13 - $13.50/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Part time Customer Experience Supervisor
Miamisburg, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Part time Customer Experience Supervisor
Miamisburg, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Part Time Customer Experience Supervisor
West Chester, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Part Time Customer Experience Supervisor
West Chester, OH · On-site
$14.50 - $15/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...
Customer Experience Supervisor information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do customer experience supervisor jobs pay per year?
What are the main challenges a customer experience supervisor faces when managing a diverse team?
What is the difference between Customer Experience Supervisor vs Customer Service Manager?
| Aspect | Customer Experience Supervisor | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; some roles prefer associate or bachelor’s degree | Usually requires a bachelor’s degree in business, communications, or related field |
| Work Environment | Supervises customer service teams, often in retail, hospitality, or call centers | Oversees customer service departments, manages teams, and develops service strategies |
| Industry Usage | Commonly used in retail, hospitality, and service industries | Widely used across various industries including retail, telecom, and finance |
The Customer Experience Supervisor focuses on overseeing daily customer interactions and ensuring customer satisfaction at the team level. In contrast, the Customer Service Manager has broader responsibilities, including strategic planning and department management. Both roles require strong communication skills, but the supervisor role is more hands-on with frontline staff, while the manager role involves higher-level oversight and planning.
What are the key skills and qualifications needed to thrive as a customer experience supervisor?
What is a customer experience supervisor?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 26 days ago
Lubrizol rating
8.7
Based on 54 frontline employees who took The Breakroom Quiz
15th of 100 rated chemical manufacturers
Job description
Job Type: Full-time. 4 days on-site, 1 flex day each week
Location: Brecksville, OH to start, and transitioning to Wickliffe, OH in 2028.
As Lubrizol approaches its centennial in 2028, our Wickliffe campus will become the unified home of Lubrizol's global headquarters, integrating Lubrizol's Brecksville site capabilities and employees to the Wickliffe campus.
Shape the Future with Us.
How You'll Make an Impact
As a Customer Experience Supervisor, you'll drive excellence in customer service operations while strengthening the connection between supply chain, production, and customer-facing teams. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing, and enhance modern life. In this role, you will:
Lead and develop a team of Customer Experience Representatives, ensuring high performance, accountability, and engagement.
Ensure compliance with global standards set by the Center of Excellence and Supply Chain teams.
Identify, develop, and implement process improvements that enhance efficiency, accuracy, and cost-effectiveness.
Maintain a customer portfolio to stay connected to daily operations and uphold a strong customer-first mindset.
Manage the order-to-cash cycle, ensuring timely processing, shipment, and invoicing.
Evaluate supply plans against customer demand to optimize service levels.
Leverage data analytics to identify trends and potential service disruptions.
Provide insights to Master Production Schedulers to optimize service.
Collaborate with Commercial, Technical, and Sales teams to ensure seamless customer experience.
Manage stakeholder expectations through proactive communication.
Optimize inventory levels through analysis of slow-moving materials.
Lead reporting cadence including open orders and performance metrics.
Participate in customer visits alongside commercial teams.
Required Qualifications that Enable Your Success
Bachelor's degree from an accredited university or college; technical preferred.
Minimum two (2) years of supply chain, commercial, customer service experience, or other relevant professional experience.
Leadership experience.
Strong understanding of supply chain and logistics processes.
Proficiency with Microsoft Office and SAP.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Attention to detail and continuous improvement mindset.
Ability to manage multiple priorities.
Preferred Qualifications that Drive You Forward
MBA or advanced degree.
Experience in operations such as R&D, manufacturing, or transportation.
Experience leading teams in customer service or supply chain.
Your Work Environment
Standing, walking, or operating equipment for extended periods
Working in a lab or manufacturing setting with appropriate PPE provided
Use of computers and digital tools in an office or hybrid environment
Occasional lifting or movement of materials
Adherence to safety protocols and ergonomic standards
We continuously invest in our facilities and technologies to ensure they support your well-being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience.
Benefits that Empower You
Competitive salary with performance-based bonus plans
401(k) match + Age-Weighted Defined Contribution
Comprehensive medical, dental & vision coverage
Health Savings Account (HSA)
Paid holidays, vacation, and parental leave
Flexible work environment
Learning and development opportunities
Career and professional growth
Inclusive culture and vibrant community engagement
Learn more at https://benefits.lubrizol.com/!
Lubrizol: Imagined for Life. Enabled by Science. Delivered by You.
For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions-from engine oils, performance coatings, and skincare to medical devices and plumbing systems -are powered by the expertise, passion, and commitment of people like you.
We tackle the world's toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world-brought to life by science and, most importantly, delivered by you.
Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future.
We win because of you. Let's build the future together.
#LI-CM1 #LBZUS
About Lubrizol
Sourced by ZipRecruiter
The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving billions of lives around the world.
Industry
Chemical manufacturing
Company size
10,000+ Employees
Headquarters location
Wickliffe, OH, US
Year founded
1928