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Finish Line PDS
Finish Line PDS

93 Finish Line Customer Experience Supervisor Jobs Hiring Near You

Kith

Customer Experience Supervisor

New York, NY · On-site

$24/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

Kith

Customer Experience Supervisor

New York, NY · On-site

$24/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

Kith

Customer Experience Supervisor

New York, NY · On-site

$24/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

TJX Companies

Customer Experience Supervisor

Kahului, HI · On-site

$17.25 - $17.75/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Customer Experience Supervisor

Kahului, HI · On-site

$17.25 - $17.75/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Kith

Customer Experience Supervisor

Malibu, CA · On-site

$23 - $25/hr

The Customer Experience Supervisor plays a key leadership role in delivering an exceptional in-store experience while supporting the daily operations of the store. This role is responsible for ...

TJX Companies

Customer Experience Supervisor

Wichita, KS · On-site

$13.75 - $14.25/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Tjx

Customer Experience Supervisor

Wichita, KS · On-site

$13.75 - $14.25/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Customer Experience Supervisor

Gurnee, IL · On-site

$15 - $15.50/hr

Creates a positive internal and external customer experience * Promotes a culture of honesty and ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

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Finish Line PDS Jobs Information

What is it like to work at Finish Line?

Finish Line is a dynamic and fast-paced retail company that values a customer-centric approach and a collaborative team environment. The company operates a flat organizational structure, allowing for open communication and opportunities for growth and development among its employees, who work together to achieve the company's mission of providing high-quality athletic footwear and apparel to customers. Working at Finish Line may appeal to individuals who are passionate about the sports industry, enjoy working in a team-oriented setting, and are motivated by the opportunity to develop their skills and advance in their careers.

What makes Finish Line an attractive place to work?

Finish Line is a well-established athletic retailer with a strong presence in the US market, offering a wide range of products and services to its customers. The company prioritizes creating a dynamic work environment that fosters collaboration, innovation, and employee growth, with opportunities for professional development and advancement. By joining Finish Line, individuals can contribute to the company's mission of helping customers achieve their fitness and wellness goals, while also developing their skills and expertise in a fast-paced and competitive industry.

What other companies are hiring for Customer Experience Supervisor jobs?

What are the most popular jobs at Finish Line?

Customer Experience Supervisor

Assuranceamerica

Mcallen, TX • On-site

Full-time

Re-posted 11 days ago

Job description

At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do.

This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a "roll up your sleeves" attitude to help make things happen.

The Customer Experience Supervisor is the leader of a team within the call center and fully responsible for all that takes place - from the design and establishment of protocols, to providing the management oversight to the Customer Experience Representative team members. Leadership is required to assure all calls are handled with utmost professionalism, in line with standards and practices, and managed in a timely manner to assure our company maintains a strong, positive image in the marketplace among our customers.

Each day at AssuranceAmerica is different, but as a Customer Experience Supervisor you will:

  • Guides and manages performance and professional development through coaching and mentoring of technical staff, including performance evaluations and salary reviews.

  • Performs regular file reviews and audits to determine compliance with best practices.

  • Facilitates and promotes consistent, positive Department financial results by actively strategizing with and providing appropriate guidance and authority to associates.

  • Requires technical knowledge and experience, including an understanding of coverage and minimum state requirements.

  • Responsible for various projects related to achieving Department goals (i.e., cost management, quality assurance, training, and development, etc.).

  • Control backlog error and expenses.

  • Knowledge of analytics and KPIs to analyze and evaluate associate and team performance.

  • May be called upon to perform additional duties as needed.


Qualifications:

Required

  • Bachelor's degree or equivalent work experience.

Preferred

  • 3+ years of insurance experience within the private passenger market.
  • 3+ years of leadership, supervision, and training of others.

Apply