ZipRecruiter

Log In

1

Customer Operations Representative Jobs in Virginia

ARC3 GASES Inc

Outside Sales Representative

Lynchburg, VA · On-site

$75K - $80K/yr

... support customer operations. This role focuses on protecting and growing existing customer ... This role represents Arc3's values of trust, responsiveness, reliability, and technical competence ...

Ag

Head of A220 Program Operations

Herndon, VA · Hybrid

Customer Satisfaction & Compliance (20%) * CSIP Accountability: Secure customer satisfaction scores ... Represent the program's material management needs within the broader organization and at senior ...

Airbus

Head of A220 Program Operations

Herndon, VA · On-site

Customer Satisfaction & Compliance (20%) * CSIP Accountability: Secure customer satisfaction scores ... Represent the program's material management needs within the broader organization and at senior ...

GRVTY

Senior Field Services Representative

Sterling, VA · On-site

As a fly-away Field Service Representative (FSR) you will support tasks at various OCONUS locations ... Collaborate with military customers to gain a full understanding of their operational needs and/or ...

MSI

Customer Service Representative (CSR)

Suffolk, VA · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... The role also involves backend operations such as processing orders and coordinating logistics.

RB Global Inc.

Customer Service Representative

Culpeper, VA · On-site

$15.75 - $21.50/hr

That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by ...

next page

Showing results 1-20

All JobsCustomer Operations Representative JobsCustomer Operations Representative Jobs in Virginia

Customer Operations Representative information

See Virginia salary details

$10

$20

$40

How much do customer operations representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for customer operations representative in Virginia is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Representative vs Customer Service Associate?

AspectCustomer Operations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice setting, often with cross-department collaborationRetail, call centers, or retail environments
Employer & Industry UsageFinancial services, telecom, e-commerceRetail, hospitality, customer support centers
Common Search & ComparisonFocuses on operational support and process managementFocuses on direct customer interaction and issue resolution

The main difference is that Customer Operations Representatives handle operational tasks, process improvements, and support internal teams, while Customer Service Associates primarily focus on direct customer interactions and resolving customer issues. Both roles require strong communication skills but differ in their scope and responsibilities within the customer support ecosystem.

What does a Customer Operations Representative do?

A Customer Operations Representative is responsible for assisting customers with inquiries, resolving issues, and ensuring a smooth experience with a company's products or services. They handle customer communications via phone, email, or chat and may process orders, returns, and account updates. Their goal is to provide accurate information, address customer concerns efficiently, and contribute to customer satisfaction and retention. Additionally, they may collaborate with other departments to resolve complex issues and improve processes.

What is a customer operations representative?

A customer operations representative is responsible for managing customer accounts, resolving issues, and ensuring customer satisfaction. They often use customer service tools and may handle inquiries via phone, email, or chat, requiring strong communication and problem-solving skills.

What jobs pay 4000 a week without a degree?

Customer Operations Representatives typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount prioritize experience, performance, or specific technical skills over formal education.

What are the key skills and qualifications needed to thrive as a Customer Operations Representative, and why are they important?

To thrive as a Customer Operations Representative, you need strong problem-solving abilities, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication tools like email and chat platforms is typically required. Excellent communication, patience, and a customer-focused mindset are crucial soft skills for building rapport and resolving issues efficiently. These competencies ensure customer satisfaction, efficient issue resolution, and contribute to the overall success and reputation of the company.

Is a Customer Operations Representative job stressful?

A Customer Operations Representative role can be stressful due to high call volumes, tight deadlines, and the need to resolve customer issues efficiently. Success in this position often requires strong communication skills, patience, and the ability to handle challenging situations calmly.

What are some typical challenges faced by Customer Operations Representatives, and how can they be managed effectively?

Customer Operations Representatives often encounter high volumes of inquiries and must balance efficiency with delivering excellent service. Navigating complex customer issues or unclear processes can be challenging, but strong communication skills and familiarity with company resources help in resolving problems efficiently. Building rapport with both customers and internal teams is essential for collaboration and smooth information flow. Regular training and proactive feedback can also help representatives stay updated and improve their problem-solving abilities.

How can I make 2000 a week working from home?

A Customer Operations Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume customer inquiries, working flexible hours, and utilizing tools like CRM software; however, salaries vary by company and location. It is important to research specific roles and employers to determine if such earnings are attainable within this job category.
What are popular job titles related to Customer Operations Representative jobs in Virginia? For Customer Operations Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Operations Representative jobs in Virginia look for? The top searched job categories for Customer Operations Representative jobs in Virginia are:
What are popular job titles related to Customer Operations Representative jobs in VA? For Customer Operations Representative jobs in VA, the most frequently searched job titles are:
Customer Operations Representative jobs near you
Infographic showing various Customer Operations Representative job openings in Virginia as of June 2026, with employment types broken down into 60% Full Time, 29% Part Time, and 11% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $42,174 per year, or $20.3 per hour.
Supervisor, Customer Experience Operations - 8:15 a.m. - 5:00 p.m. (ET)

Supervisor, Customer Experience Operations - 8:15 a.m. - 5:00 p.m. (ET)

LifeNet Health

Virginia Beach, VA • On-site

$127K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 hours ago

LifeNet Health rating

7.6

Company rating: 7.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE
Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.
Together, we are united by a mission greater than ourselves, a purpose rooted in healing.
ABOUT THIS JOB
Location: Virginia Beach, VA (on-site)
Department: Global Customer Experience
Schedule: Monday - Friday, 8:15 a.m. - 5:00 p.m. (ET), On Call Responsibility
Clinical Status: Non-Clinical
HOW YOU'LL MAKE AN IMPACT
The Supervisor, Customer Experience Operations supervises the daily activities of the personnel assigned to the department to ensure that our external and internal customers receive effective, efficient service through our best practices and adherence to company policies and AATB guidelines. Oversees the consignment, OEM, Emerging Business, and International programs. Provides customer service and technical support to clients. Responsible for supporting company and departmental goals through the implementation of directives, quality standards and process improvements.
Your work will have purpose every single day, contributing directly to life-changing outcomes.
WHAT YOU'LL DO
  • People Leadership: Provides oversight to Customer Experience Operations team by supervising, guiding, and directing employees to be effective team members. Ensures that everyone is equipped with the right skills, tools, and talents necessary for executing their duties. Using the established people processes (performance, development, succession, and career) to ensure that their team's level of performance and capabilities meet current and future standards.
  • Customer Experience: Implements activities for the department to drive customer retention and service excellence. Identifies errors and creates solutions that increase accuracy and efficiency, ensuring a positive customer experience for our clients
  • Database Management: Monitors SAP administrative transactions for accuracy and adherence to best practices. Assists in testing new or revised SOPs. Collects data and prepares weekly, monthly, and ad hoc metric reports.
  • Issue Resolution: Monitors assigned collection activities and works with Sales and Accounting departments on follow-up and resolution. Provides collection support by troubleshooting discrepancies, contacting customers for information, and working with Accounting Department to resolve any hospital billing issues within the assigned region.

WHAT YOU'LL BRING
Minimum Requirements:
  • High school diploma or GED
  • Three (3) years of customer service experience in a call center, customer service department, or allied health organization.
  • One (1) year of experience supervising staff in a role as a senior customer experience representative, team leader, supervisor, or manager

Preferred Experience/Skills/Certifications:
  • Bachelor's degree in Business or a related field such as Health Sciences or Management
  • Three (3) years of medical device or call center experience
  • SAP or ERM system experience: ability to perform basic tasks in SAP or an ERM system.
  • Knowledge of LifeNet Health's products and the products of our allied partners: Ability to understand, discuss, and briefly explain our products and their uses in a clinical setting.

Key Knowledge, Skills, & Abilities:
  • Proficiency in Microsoft Word: PowerPoint, Excel, Word, Outlook, Microsoft Suite.
  • Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
  • Time Management: Ability to prioritize multiple, competing priorities and manage time/workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls.
  • Attention to Detail: Ability to perform tasks thoroughly and with care; checks work to ensure high degree of accuracy/completeness and early/on-time delivery.

WHY JOIN LIFENET HEALTH
When you join LifeNet Health, you're not just taking a job, you're joining a mission-driven community dedicated to making a global impact through regenerative medicine. You'll be part of a workplace that values authenticity, collaboration, and the drive to make a difference.
We recognize that great work happens when people feel supported. That's why our total rewards package is designed to help you thrive both professionally and personally.
Here's how we support YOU:
  • Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won't break the bank.
  • Profit Sharing Plan- Share in the success you help create.
  • 403(b) Retirement Plan- Invest in your future with confidence.
  • Paid Parental Leave- 6 weeks to bond with your newest family member.
  • Corporate Sponsored Events- Celebrate milestones and build connections.
  • Generous Paid Time Off- Because balance matters:
    • 18 vacation days (based on position, tenure, and state laws)
    • 9 sick days (subject to local and state regulations)
    • 9 holidays (7 standard + 2 floating)
  • Flexible Work Program- For approved roles, how and where you perform best.
  • Tuition reimbursement- We invest in your growth and education.
  • Career & Leadership Development- Expand your impact and potential.
  • Wellness Program- Prioritize your health with holistic resources.
  • Employee Assistance Program (EAP)- Support for you and your household.
  • Incredible teammates- Collaborate with passionate, dedicated professionals.

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the "at-will" nature of employment at LifeNet Health.
COMPENSATION
Salary Range: $57,363 to $76,484 annually
Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. The pay range for this position is $57,363 annually (entry level qualifications) to $76,484 annually
(experienced in this role). Actual compensation may be higher based on the successful candidate's knowledge and relevant experience.
EQUAL OPPORTUNITY EMPLOYER
LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.

What LifeNet Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply