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Customer Operations Representative Jobs in Ohio (NOW HIRING)

Zipline Logistics

Carrier Sales Rep

Columbus, OH · On-site

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

Zipline Logistics LLC

Carrier Sales Rep

Columbus, OH · On-site

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

Zipline Logistics

Carrier Sales Rep

Columbus, OH · On-site

Problem solving with the customer operations team. * Load board organization and management. * Build relationships with individuals within a carrier organization. * Market knowledge, staying up to ...

NAVIGATE360 LLC

Customer Support Associate

Richfield, OH

$16.25 - $22.50/hr

As a Customer Support Associate in the Customer Operations Department, you will serve as a primary ... Partner with Customer Service Representatives and team leads to coordinate workload, share ...

Navigate360

Customer Support Associate

Richfield, OH · On-site +1

$16.25 - $22.50/hr

As a Customer Support Associate in the Customer Operations Department, you will serve as a primary ... Partner with Customer Service Representatives and team leads to coordinate workload, share ...

NAVIGATE360 LLC

Customer Support Associate

Richfield, OH

$16.25 - $22.50/hr

As a Customer Support Associate in the Customer Operations Department, you will serve as a primary ... Partner with Customer Service Representatives and team leads to coordinate workload, share ...

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

Rep Source LLC, a Manufacturer's Rep Agency in business for over 58 years, is seeking a Data Entry ... Hours of Operation are Monday - Friday, 8AM to 5 PM Responsibilities: * Handle customer telephone ...

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All JobsCustomer Operations Representative JobsCustomer Operations Representative Jobs in Ohio

Customer Operations Representative information

See Ohio salary details

$9

$19

$38

How much do customer operations representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer operations representative in Ohio is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Representative vs Customer Service Associate?

AspectCustomer Operations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice setting, often with cross-department collaborationRetail, call centers, or retail environments
Employer & Industry UsageFinancial services, telecom, e-commerceRetail, hospitality, customer support centers
Common Search & ComparisonFocuses on operational support and process managementFocuses on direct customer interaction and issue resolution

The main difference is that Customer Operations Representatives handle operational tasks, process improvements, and support internal teams, while Customer Service Associates primarily focus on direct customer interactions and resolving customer issues. Both roles require strong communication skills but differ in their scope and responsibilities within the customer support ecosystem.

What does a Customer Operations Representative do?

A Customer Operations Representative is responsible for assisting customers with inquiries, resolving issues, and ensuring a smooth experience with a company's products or services. They handle customer communications via phone, email, or chat and may process orders, returns, and account updates. Their goal is to provide accurate information, address customer concerns efficiently, and contribute to customer satisfaction and retention. Additionally, they may collaborate with other departments to resolve complex issues and improve processes.

What is a customer operations representative?

A customer operations representative is responsible for managing customer accounts, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills. The role typically involves working in a team environment and may require knowledge of company policies and procedures.

Is CSR a good entry level position?

Customer Operations Representative (CSR) roles are often considered good entry-level positions because they typically require minimal prior experience and focus on customer service, communication, and problem-solving skills. These roles can provide valuable experience in client interaction, company operations, and may lead to advancement within customer support or management positions.

What are the key skills and qualifications needed to thrive as a Customer Operations Representative, and why are they important?

To thrive as a Customer Operations Representative, you need strong problem-solving abilities, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication tools like email and chat platforms is typically required. Excellent communication, patience, and a customer-focused mindset are crucial soft skills for building rapport and resolving issues efficiently. These competencies ensure customer satisfaction, efficient issue resolution, and contribute to the overall success and reputation of the company.

What are some typical challenges faced by Customer Operations Representatives, and how can they be managed effectively?

Customer Operations Representatives often encounter high volumes of inquiries and must balance efficiency with delivering excellent service. Navigating complex customer issues or unclear processes can be challenging, but strong communication skills and familiarity with company resources help in resolving problems efficiently. Building rapport with both customers and internal teams is essential for collaboration and smooth information flow. Regular training and proactive feedback can also help representatives stay updated and improve their problem-solving abilities.

What job makes $10,000 a month without a degree?

A Customer Operations Representative typically does not earn $10,000 a month without specialized skills or experience. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong communication skills, industry knowledge, and a proven track record. Most customer service roles pay less, but advanced positions or those in high-demand sectors may offer higher compensation based on performance and experience.

How can I make 2000 a week working from home?

A Customer Operations Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume customer inquiries, working flexible hours, and utilizing tools like CRM software; however, salaries vary by company and location.
What are popular job titles related to Customer Operations Representative jobs in Ohio? For Customer Operations Representative jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Customer Operations Representative jobs in Ohio look for? The top searched job categories for Customer Operations Representative jobs in Ohio are:
What are popular job titles related to Customer Operations Representative jobs in OH? For Customer Operations Representative jobs in OH, the most frequently searched job titles are:
Customer Operations Representative jobs near you
Golf Outside Operations

Golf Outside Operations

Ohio State University

Columbus, OH

Part-time

Posted 4 days ago

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

  • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:Golf Outside OperationsDepartment:Athletics | Golf Course Pro Shop-JM

The Outside Operations staff's main job is knowledge, hospitality, and customer service. The outside operations staff is the first and last point of contact of members and guests of The Ohio State University Golf Club. It is of the upmost importance for the staff to make sure that they are always attentive to members and guests needs. The responsibility of the outside operations staff is to greet all patrons first, in a friendly and professional manner.

The outside operations staff is also in charge of the cleaning and refilling of all restroom supplies in the clubhouse. You will be required to vacuum the entire clubhouse area, take out the trash, and report any issues you encounter to the professional staff. You also may be required to do basic maintenance tasks such as changing light bulbs and unclogging toilets. Another area you will be responsible for cleaning is the team building. Outside Operations staff members will be required to be knowledgeable of all duties they are required to complete and if they have any questions they can ask a member of the professional staff. Outside Operations staff members are also required for picking up/cleaning balls and basic maintenance of the range.

Additional Information:Location:OSU Golf Club - Kepler Club House (0033)Position Type:IntermittentScheduled Hours:0.2Shift:Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

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