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Customer Operations Coordinator Jobs (NOW HIRING)

SBM Management

Operations Coordinator

Cincinnati, OH

Monitor, control, and manage business operations to meet customer expectations and company goals Ensure compliance with company standards and procedures Assist managers in day-to-day coordination and ...

Southern Shingles

Operations Coordinator

Midland, NC · On-site

With a strong emphasis on operational efficiency and customer service excellence, the Operations Coordinator plays a pivotal role in supporting the branch's operational objectives and maintaining ...

Adecco

Operations Coordinator

Chicago, IL · On-site

$35/hr

Responsibilities for Operations Coordinator include but are not limited to: · Monitor and manage live trip operations, proactively resolving real-time issues such as schedule changes, customer ...

CRH plc

Operations Coordinator

Tracy, CA · On-site

Job Responsibilities Review and analyze in Operations Coordinator, Operations, Coordinator, Customer Service, Manufacturing, Transportation, Skills

Adecco

Operations Coordinator

New York, NY · Hybrid

$41.79/hr

If an Operations Coordinator (Hybrid) sounds like something you would be interested in, and you ... A demonstrated background in navigating and solving complex customer-facing problems. * Analytical ...

SBM Management

Operations Coordinator

Mason, OH

$20 - $20.50/hr

Monitor, control, and manage business operations to meet customer expectations and company goals * Ensure compliance with company standards and procedures * Assist managers in day-to-day coordination ...

SBM Management

Operations Coordinator

Mason, OH

$20 - $20.50/hr

Monitor, control, and manage business operations to meet customer expectations and company goals * Ensure compliance with company standards and procedures * Assist managers in day-to-day coordination ...

UMG Cleaning

Operations Coordinator

Englewood, NJ · On-site

We pride ourselves on our commitment to quality, customer satisfaction, and sustainability. We are looking for an Operations Coordinator to join our dynamic team and support our mission. Position ...

Pavago

Operations Coordinator

You'll work across multiple functions including operations, finance, HR, customer support, logistics, and vendor coordination - helping maintain visibility, accountability, and operational ...

SBM Management

Operations Coordinator

Mason, OH · On-site

$20 - $20.50/hr

Monitor, control, and manage business operations to meet customer expectations and company goals * Ensure compliance with company standards and procedures * Assist managers in day-to-day coordination ...

Soni Resources

Operations Coordinator

New York, NY · On-site

$17 - $18.50/hr

The Operations Coordinator will be a part of the global logistics team, and the ideal candidate has ... Respond to customer service team inquiries regarding order issues * Partner with customer service ...

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Customer Operations Coordinator information

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$37

How much do customer operations coordinator jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How does a Customer Operations Coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What does a Customer Operations Coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What cities are hiring for Customer Operations Coordinator jobs? Cities with the most Customer Operations Coordinator job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
What states have the most Customer Operations Coordinator jobs? States with the most job openings for Customer Operations Coordinator jobs include:
Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in the United States as of May 2026, with employment types broken down into 69% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.
Operations Coordinator

Operations Coordinator

SBM Management

Cincinnati, OH

Full-time

Posted 3 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

166th of 209 rated facilities management

Job description

Monitor, control, and manage business operations to meet customer expectations and company goals Ensure compliance with company standards and procedures Assist managers in day-to-day coordination and management of business operational activities Buil Operations Coordinator, Operations, Business Operations, Coordinator, Manufacturing

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