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Customer Operations Coordinator Jobs in Ohio (NOW HIRING)

3CDC

Operations Coordinator

Cincinnati, OH · On-site

$21 - $22.50/hr

The Operations Coordinator (2nd Shift) provides hands-on leadership and daily oversight of ... Strong communication, customer service, and interpersonal skills with the ability to work ...

ASM Global

Operations Coordinator

Columbus, OH · On-site

The Operations Coordinator will be responsible for assisting with day-to-day operations of the ... Understands the importance of providing customer service and in understanding of "The Magic is in ...

OPSPro

Operations Coordinator

Springboro, OH · On-site

Maintain customer records and billing information, Client license audits * Review completed service tickets for billing accuracy * Validate billable time entries * Process recurring monthly invoices ...

ASM Global

Operations Coordinator

Columbus, OH

The Operations Coordinator will be responsible for assisting with day-to-day operations of the ... Understands the importance of providing customer service and in understanding of "The Magic is in ...

cafaro

Operations Coordinator

Niles, OH · On-site

We are seeking a highly organized, professional, and proactive Operations Coordinator to support ... Professional presence with a strong commitment to internal and external customer service.

Cafaro

Operations Coordinator

Niles, OH · On-site

We are seeking a highly organized, professional, and proactive Operations Coordinator to support ... Professional presence with a strong commitment to internal and external customer service.

cafaro

Operations Coordinator

Niles, OH

We are seeking a highly organized, professional, and proactive Operations Coordinator to support ... Professional presence with a strong commitment to internal and external customer service.

OPSPro, LLC

Operations Coordinator

Springboro, OH · On-site

The IT Operations Coordinator is responsible for supporting the daily operational and financial ... This role ensures the accuracy of customer invoicing, vendor reconciliation, procurement, and ...

OPSPro, LLC

Operations Coordinator

Springboro, OH · On-site

Maintain customer records and billing information, Client license audits * Review completed service tickets for billing accuracy * Validate billable time entries * Process recurring monthly invoices ...

American Line Builders

Be Seen First

Customer Operations Specialist

Cincinnati, OH · On-site

$45K/yr

Customer Operations Specialist Full-time/Non-Exempt Cincinnati, OH American Line Builders Chapter ... planning, coordination, and execution of events, seminars, webinars and other workshops · ...

Drew Ag Transport

Be Seen First

Operations Coordinator

Greenville, OH · On-site

$50K - $75K/yr

... operational questions ... Maintain direct communication with customers, providing updates on shipment status, delivery ...

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Ohio

Customer Operations Coordinator information

See Ohio salary details

$13

$23

$36

How much do customer operations coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations coordinator in Ohio is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.49 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often with opportunities for bonuses and benefits.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What are the most commonly searched types of Customer Operations jobs in Ohio? The most popular types of Customer Operations jobs in Ohio are:
What are popular job titles related to Customer Operations Coordinator jobs in Ohio? For Customer Operations Coordinator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Customer Operations Coordinator jobs in Ohio look for? The top searched job categories for Customer Operations Coordinator jobs in Ohio are:
What cities in Ohio are hiring for Customer Operations Coordinator jobs? Cities in Ohio with the most Customer Operations Coordinator job openings:
Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,972 per year, or $23.5 per hour.

Operations Coordinator

Lighthouse Youth & Family Services

Cincinnati, OH • Hybrid

$19 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

OPERATIONS COORDINATOR

We are hiring an Operations Coordinator in our OhioRISE program.  This role involves communicating financial information using databases, spreadsheets, and visual aids. It includes collecting outcome data, maintaining reports, handling data entry, and managing administrative tasks for the assigned service area. The position supports the OhioRISE Director in quality initiatives and compliance requirements with subcontracted providers and coordinates administrative functions.

Starting hourly pay $21.00 and up.

Based on Education and Experience

Essential Functions:

  • Maintains logs, databases, client files, and/or relevant program data.
  • Tracks and organizes outcome data for assigned Service Area.
  • Coordinates and manages administrative functions including compliance and billing.
  • Learns, follows, and ensures compliance with contractual obligations and internal policies and procedures in providing services to customers.
  • Responds to information/data/audit requests with the appropriate client or program information.
  • Supports and assists Service Area Director in training.
  • Manage referrals and referral processing for OhioRISE care coordination.
  • Provides routine support and assistance to staff through individual and group conferences, assistance in analyzing technical problems, and in improving their processing skills.
  • Reviews management reports and case records.
  • Trains new employees in areas such as organizational policy, procedures, EHR systems, and organizational or governmental regulations.

Qualifications:

  1. High School diploma/GED.   Bachelor’s Degree Preferred
  2. Demonstrated high degree of cultural awareness.
  3. One year of relevant experience
  4. Prefer Three years’ experience working in a medical referral position and/or nonprofit administrative management environment required. 
  5. Ability to use appropriate databases, spreadsheets, and other software.
  6. Must be able to operate in an Internet-based, automated office environment.
  7. Bilingual in English and Spanish preferred.

Why Work with Lighthouse Youth & Family Services:

  • Rewarding career - make a difference in the lives of youth!
  • Top Workplace 2023 https://www.lys.org/lighthouse-youth-family-services-named-a-winner-in-enquirers-2023-top-workplaces-award/
  • Work for a diverse, seasoned and well respected agency with engaged leadership team
  • Recovery Friendly Workplace
  • Ability to work remotely for some roles
  • Competitive pay based on licensure/education
  • Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave)
  • Medical, dental, vision, including company paid life and long-term disability insurance.
  • 401k Retirement Plan including company match (up to 6%)
  • Tuition Reimbursement and Department of Education’s Loan Forgiveness Program.
  • Employee Assistance Program
  • Engaging Wellness Program
  • Referral Bonus Program
  • Licensure renewal reimbursement; paid training and professional development opportunities.
  • Casual dress

Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families!  Find all open positions at https://www.lys.org/lyfscareers/

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