ZipRecruiter

Log In

1

Customer Operations Coordinator Jobs in North Riverside, IL

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team, supporting our customers and operations throughout the year. In this position, you'll also help lead ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team, supporting our customers and operations throughout the year. In this position, you'll also help lead ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team, supporting our customers and operations throughout the year. In this position, you'll also help lead ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$18.50 - $24.25/hr

As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team, supporting our customers and operations throughout the year. In this position, you'll also help lead ...

NSI

Customer Operations Specialist

Elmhurst, IL · On-site

NSI is seeking a detail-oriented and proactive Customer Operations Specialist to support day-to-day customer order management and operational coordination. Reporting to the VP of Sales, this role ...

NSI

Customer Operations Specialist

Elmhurst, IL · On-site

NSI is seeking a detail-oriented and proactive Customer Operations Specialist to support day-to-day customer order management and operational coordination. Reporting to the VP of Sales, this role ...

Five to Nine

Operations Coordinator

Chicago, IL · On-site +1

As an Operations Coordinator, you will own the efficiency of our daily company processes. As an ... We are creating massive value for our customers and we're just getting started! Additional ...

Five to Nine

Operations Coordinator

Chicago, IL

As an Operations Coordinator, you will own the efficiency of our daily company processes. As an ... We are creating massive value for our customers and we're just getting started! Additional ...

Liquid Brand

Customer Operations Specialist

Chicago, IL · On-site

$23.26 - $26.39/hr

This position combines customer service, scheduling coordination, dispatch support, administrative operations, billing support, vendor coordination, and branch office administration to ensure ...

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in North Riverside, IL

Customer Operations Coordinator information

See North Riverside, IL salary details

$14

$24

$38

How much do customer operations coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer operations coordinator in North Riverside, IL is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $28.08 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What are the most commonly searched types of Customer Operations jobs in North Riverside, IL?

The most popular types of Customer Operations jobs in North Riverside, IL are:

What cities near North Riverside, IL are hiring for Customer Operations Coordinator jobs?

Cities near North Riverside, IL with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in North Riverside, IL as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,901 per year, or $25 per hour.

Customer Operations Coordinator

HiPo Talent Partners

Evanston, IL • On-site

Other

Posted 20 days ago

Job description

HiPo Talent Partners is partnering with a growing food manufacturer in the northern suburbs of Chicago to identify a Customer Operations Coordinator. This is an excellent opportunity for someone who enjoys working at the intersection of customer service, operations, and supply chain while helping a growing business deliver an exceptional customer experience.
This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in ensuring orders move seamlessly from receipt through delivery. You'll partner with Sales, Manufacturing, Warehouse, Logistics, and Finance while helping improve processes and support the company's continued growth.
Reporting to the Chief HR & Operations Officer, you'll play a key role in supporting customers across retail, distribution, eCommerce, and marketplace channels.
What You'll Do
Customer & Order Management

  • Process and manage customer orders across multiple sales channels
  • Serve as a primary point of contact for customer questions related to orders, shipments, inventory, and fulfillment
  • Resolve order discrepancies, shipping issues, deductions, and customer inquiries
  • Support key retail and eCommerce customers, including Amazon, Walmart, distributors, and other strategic partners
Operations Coordination
  • Partner closely with Manufacturing, Warehouse, Logistics, Sales, and Finance to ensure accurate and timely order fulfillment
  • Monitor customer orders and proactively communicate updates or potential issues
  • Help maintain smooth communication across departments to meet customer expectations
Systems & Data Management
  • Maintain accurate customer, product, pricing, and order information within ERP, EDI, and customer systems
  • Support EDI transactions, including purchase orders, invoices, ASNs, and retailer compliance requirements
  • Ensure data accuracy across business systems and customer portals
Process Improvement
  • Identify opportunities to improve workflows and reduce manual processes
  • Support ERP and operational improvement initiatives
  • Assist with documentation, reporting, and process standardization as the company continues to grow
What We're Looking For
  • 2+ years of experience in customer service, customer operations, order management, supply chain, or business operations
  • Experience within food manufacturing, CPG, distribution, or retail environments preferred
  • Familiarity with ERP systems, EDI transactions, or order management platforms
  • Experience supporting major retailers, distributors, or eCommerce customers is a plus
  • Strong organizational skills and attention to detail
  • Excellent communication and problem-solving abilities
  • Comfortable managing multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Excel and business systems

Apply