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Customer Operations Coordinator Jobs in North Riverside, IL

Paylocity

Sales Operations Coordinator

Schaumburg, IL · On-site

Sales Operations Coordinators provide indispensable support to the sales team and ensure seamless ... Proficiency in computer skills, including Salesforce, CRM (Customer Relationship Management ...

Dent Wizard

Automotive Operations Coordinator

Westmont, IL · On-site

$24.36 - $26/hr

The Operations Coordinator is responsible for overseeing the workflow of vehicle reconditioning ... Interact professionally with dealership customers as needed. Maintain a safe and organized working ...

Scan-Group

LCL Import Operations Coordinator

Chicago, IL · On-site

$23 - $27/hr

LCL Import Operations Coordinator Department: Operations Employment Type: Full Time Location ... Candidate must be equally knowledgeable with customer service and documentation requirements ...

Ryder

Dispatch Operations Coordinator

Aurora, IL · On-site

$19.50/hr

We are immediately hiring a Dispatch Operations Coordinator, in Aurora, IL, to support our Final ... Providing support to retail client and end user customers * Supporting end of day logistics ...

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Customer Operations Coordinator information

See North Riverside, IL salary details

$14

$24

$38

How much do customer operations coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer operations coordinator in North Riverside, IL is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $28.08 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What are the most commonly searched types of Customer Operations jobs in North Riverside, IL?

The most popular types of Customer Operations jobs in North Riverside, IL are:

What cities near North Riverside, IL are hiring for Customer Operations Coordinator jobs?

Cities near North Riverside, IL with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in North Riverside, IL as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,901 per year, or $25 per hour.

International Customer Operations Specialist

Culligan International Company

Rosemont, IL • On-site

$58K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Culligan rating

6.5

Company rating: 6.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

410th of 493 rated machine equipment manufacturers

Job description

The International Customer Operations Specialist is responsible for supporting global customer operations by managing end-to-end international order processing, ensuring accuracy, compliance, and on-time delivery through coordination with logistics partners and cross-functional teams.

Responsibilities:

  • Own end-to-end processing of international orders (subsidiaries, licensees, vendors).
  • Ensure accuracy of order entry, documentation, and shipment details.
  • Coordinate with logistics partners (freight forwarders, customs brokers) to support on-time delivery.
  • Maintain documentation to support audits and customs compliance.
  • Partner cross-functionally to resolve issues and improve processes.
  • Maintain and update process documentation and workflows.
  • Provide customer support and communication for international accounts.
  • Support continuous improvement initiatives to increase efficiency and accuracy.
  • Follow up with customers on outstanding collections and partner with Accounts Receivable as needed.
  • Perform other responsibilities as needed.

Requirements:

  • High School Diploma required; Associate or Bachelor’s degree preferred.
  • Experience in international logistics and/or international customer service strongly preferred.
  • Familiarity with freight forwarding, customs processes, and compliance requirements preferred.
  • Strong written and verbal communication skills.
  • Basic understanding of accounting terminology and processes.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Strong familiarity with Microsoft Suite; Excel, Word, PowerPoint.
  • S4HANA (SAP) Cloud version experience preferred.
  • Strong proficiency in data entry, accuracy, and attention to detail.
  • Ability to manage multiple priorities based on timing, scheduling, and workload.
  • Ability to collaborate cross-functionally to support customer outcomes.
  • Effective time management under pressure with shifting priorities.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position:

Resourcefulness                                Customer Focus                          Team Player

Negotiation                                       Integrity                                       Analysis Skills

Communication                               Organization/Planning               Judgement/Decision Making

Target Salary Range: $58,000 – $74,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company’s bonus plan.  Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs.  Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k). 

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